What users are saying about
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Top Rated
24 Ratings
40 Ratings
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Score 8.4 out of 100

SoGoSurvey

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Top Rated
24 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey is very useful to create short, easy-to-use surveys for feedback. The basic setup includes rating scales, drop-down options, checkboxes, and answer boxes which cover the majority of questions needed to be asked. Questions with paragraph box answers can also be easily adapted for shorter or longer answers. For a simple feedback survey, this service is perfect - easy to use for both the survey designer and the survey participant.For more complex surveys, however, such as one needing an answer matrix or image options, a paid subscription is required. While the interface is still very user-friendly, some may not want to pay for this service.
David Slade | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
SoGoSurvey
Survey templates
Alchemer, formerly SurveyGizmo
7.2
SoGoSurvey
Themes
Alchemer, formerly SurveyGizmo
5.7
SoGoSurvey
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
SoGoSurvey

Survey Content

Alchemer, formerly SurveyGizmo
8.2
SoGoSurvey
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
SoGoSurvey
Question design help
Alchemer, formerly SurveyGizmo
9.3
SoGoSurvey
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
SoGoSurvey

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
SoGoSurvey
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
SoGoSurvey

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
SoGoSurvey
Response tracking
Alchemer, formerly SurveyGizmo
9.8
SoGoSurvey
Data export
Alchemer, formerly SurveyGizmo
9.8
SoGoSurvey
Standard reports
Alchemer, formerly SurveyGizmo
9.0
SoGoSurvey
Custom reports
Alchemer, formerly SurveyGizmo
8.1
SoGoSurvey
Analytics
Alchemer, formerly SurveyGizmo
9.6
SoGoSurvey

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
SoGoSurvey
Access controls
Alchemer, formerly SurveyGizmo
8.2
SoGoSurvey
Compliance
Alchemer, formerly SurveyGizmo
9.7
SoGoSurvey

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
SoGoSurvey
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
SoGoSurvey
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
SoGoSurvey

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

SoGoSurvey

  • Easy to use - easy to create surveys, send to participants and review the results
  • The library of ready to use templates is so helpful!
  • The large variety of question types helps to keep the survey interesting for the participant.
  • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
Meghan Kidder | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

SoGoSurvey

  • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
  • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
  • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
  • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alchemer, formerly SurveyGizmo

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.6
Based on 2 answers
Will definitely use the software again as soon as we need another survey to be conducted.
Garen Lafser | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey 8.4
Based on 14 answers
Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports.
Anonymous | TrustRadius Reviewer

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey 8.9
Based on 14 answers
Anytime I need to contact support they are quick to respond and answer my questions. If L1 cannot resolve my issue, SoGoSurvey support gets back to me within 24 hours with a resolution. All I've ever needed were chats but direct support via phone is available as well for more complex questions.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

SoGoSurvey

I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys through anonymous channels was either missing or misleading. SoGoSurvey gives us the ability to design quickly, edit quickly and convert any survey into an anonymous survey.
Harris Kahn | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SoGoSurvey Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alchemer, formerly SurveyGizmo
8.0
SoGoSurvey
8.7

Likelihood to Renew

Alchemer, formerly SurveyGizmo
SoGoSurvey
8.6

Usability

Alchemer, formerly SurveyGizmo
8.0
SoGoSurvey
8.4

Support Rating

Alchemer, formerly SurveyGizmo
6.0
SoGoSurvey
8.9

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