Alemba Service Manager vs. BMC Helix Remedyforce
Alemba Service Manager vs. BMC Helix Remedyforce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alemba Service Manager | N/A | The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager. | N/A | |
BMC Helix Remedyforce | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alemba Service Manager | BMC Helix Remedyforce | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Alemba Service Manager | BMC Helix Remedyforce | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alemba Service Manager | BMC Helix Remedyforce | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.0 (12 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | 7.5 (4 ratings) |
Support Rating | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Alemba Service Manager | BMC Helix Remedyforce | |
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Likelihood to Recommend | Alemba | BMC Software Inc. |
Pros | Alemba | BMC Software Inc. |
Cons | Alemba | BMC Software Inc. |
Likelihood to Renew | Alemba | BMC Software Inc. |
Support Rating | Alemba No answers on this topic | BMC Software Inc. |
Implementation Rating | Alemba No answers on this topic | BMC Software Inc. |
Alternatives Considered | Alemba | BMC Software Inc. |
Return on Investment | Alemba | BMC Software Inc. |
ScreenShots | BMC Helix Remedyforce Screenshots |