Alemba Service Manager vs. OpenText Service Manager
Alemba Service Manager vs. OpenText Service Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alemba Service Manager | N/A | The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager. | N/A | |
OpenText Service Manager | N/A | OpenTextâ„¢ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise. | N/A |
Alemba Service Manager | OpenText Service Manager | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alemba Service Manager | OpenText Service Manager | |
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Top Pros | ||
Top Cons |
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Alemba Service Manager | OpenText Service Manager | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Alemba Service Manager | OpenText Service Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alemba Service Manager | OpenText Service Manager | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.6 (2 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | - (0 ratings) |
Alemba Service Manager | OpenText Service Manager | |
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Likelihood to Recommend | Alemba | OpenText |
Pros | Alemba | OpenText |
Cons | Alemba | OpenText |
Likelihood to Renew | Alemba | OpenText No answers on this topic |
Alternatives Considered | Alemba | OpenText |
Return on Investment | Alemba | OpenText |
ScreenShots |