Alemba Service Manager vs. N-able MSP Manager
Alemba Service Manager vs. N-able MSP Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alemba Service Manager | N/A | The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager. | N/A | |
N-able MSP Manager | N/A | N-ableā¢ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also beā¦ | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | ā | ā | ||||||||||||||
More Pricing Information |
Alemba Service Manager | N-able MSP Manager | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Alemba Service Manager | N-able MSP Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Enterprises | Ivanti Neurons for ITSM ScoreĀ 9.1Ā outĀ ofĀ 10 | Ivanti Neurons for ITSM ScoreĀ 9.1Ā outĀ ofĀ 10 |
All Alternatives | View all alternatives | View all alternatives |
Alemba Service Manager | N-able MSP Manager | |
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Likelihood to Recommend | 9.0 (2 ratings) | 4.0 (4 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 3.9 (2 ratings) |
Alemba Service Manager | N-able MSP Manager | |
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Likelihood to Recommend | Alemba | N-able |
Pros | Alemba | N-able |
Cons | Alemba | N-able |
Likelihood to Renew | Alemba | N-able No answers on this topic |
Support Rating | Alemba No answers on this topic | N-able |
Alternatives Considered | Alemba | N-able |
Return on Investment | Alemba | N-able |
ScreenShots | N-able MSP Manager Screenshots |