What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 8 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 11 reviews and ratings
Likelihood to Recommend
Alemba Service Manager
When a Service Desk agent receives a request from a user to fulfill and an incident occurs during implementation, VMWare Service Manager (VSM) will be able to link all events and correlate records across the system.
Business Relationship Manager (through a contract)
Royal Commission for Jubail and YanbuReal Estate, 51-200 employees
Opsview Monitor
If you know Nagios or Nagios-like monitoring systems, OpsView will be really easy for you to learn and manage. Migrations process will be relatively easy. You're getting great U/I that will speed up adding new objects to the system and present data in a clear, organized way. In addition it's easy to create dedicated dashboards for your clients.

Verified User
Professional in Information Technology
Information Technology and Services Company, 11-50 employeesPros
Alemba Service Manager
- Manage service processes
- Manage pools
- Automate services
Technical Publishing Coordinator
Advanced Systems GroupInformation Technology and Services, 51-200 employees
Opsview Monitor
- Easily extensible. We write many of our own monitoring plugins for Opsview and use open source Nagios community plugins as well
- Quick to deploy. Don't need to worry about all of the dependencies that you need to with something like Nagios
- It just works. Most of the housekeeping tasks are completely automated
- Nice visualizations and dashboards

Verified User
Manager in Information Technology
Information Technology and Services Company, 1001-5000 employeesCons
Alemba Service Manager
- Embedded CI (configuration Item) scanner
- Reporting and dashboarding engine
Business Relationship Manager (through a contract)
Royal Commission for Jubail and YanbuReal Estate, 51-200 employees
Opsview Monitor
- pricey
- build in cloud monitoring packs need to be improved
- smb version is missing some powerfull features

Verified User
Professional in Information Technology
Information Technology and Services Company, 11-50 employeesLikelihood to Renew
Alemba Service Manager
Alemba Service Manager 8.0
Based on 1 answer
It's performed just how I want it to, so no real complaints really
Technical Publishing Coordinator
Advanced Systems GroupInformation Technology and Services, 51-200 employees
Opsview Monitor
No score
No answers yet
No answers on this topic
Alternatives Considered
Alemba Service Manager
It wasn't my selection, it's been used for more than five years in the current organization.
Business Relationship Manager (through a contract)
Royal Commission for Jubail and YanbuReal Estate, 51-200 employees
Opsview Monitor
Nagios and Zabbix - Opsview is much easier to setup and operate than both of them.SolarWinds Orion - Opsview is much more economical

Verified User
Manager in Information Technology
Information Technology and Services Company, 1001-5000 employeesReturn on Investment
Alemba Service Manager
- Less management time spent on VMs and virtual environment
- Less money spent on compute
- Less money spent on servers
Technical Publishing Coordinator
Advanced Systems GroupInformation Technology and Services, 51-200 employees
Opsview Monitor
- helps to discover and remediate infrastructure problems quickly
- helps to present SLA diagrams for clients
- speeds up deployment proces for new solutions

Verified User
Professional in Information Technology
Information Technology and Services Company, 11-50 employeesScreenshots
Alemba Service Manager
—Opsview Monitor
Pricing Details
Alemba Service Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Opsview Monitor
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional