Alert Logic Managed Detection and Response vs. FireMon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alert Logic
Score 9.1 out of 10
N/A
Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.N/A
FireMon
Score 7.5 out of 10
Enterprise companies (1,001+ employees)
FireMon is a real-time security policy management solution built for today’s complex multi-vendor, enterprise environments. Supporting the latest firewall and policy enforcement technologies spanning on-premises networks to the cloud, FireMon delivers visibility and control across the entire IT landscape to automate policy changes, meet compliance standards, to minimize policy-related risk. Since creating their policy management solution in 2004, FireMon states they've helped…N/A
Pricing
Alert Logic Managed Detection and ResponseFireMon
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alert LogicFireMon
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Alert Logic Managed Detection and ResponseFireMon
Top Pros
Top Cons
Best Alternatives
Alert Logic Managed Detection and ResponseFireMon
Small Businesses
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Score 8.9 out of 10
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NinjaOne
Score 9.2 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Nmap
Nmap
Score 8.8 out of 10
Enterprises
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CrowdStrike Falcon
Score 9.1 out of 10
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Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alert Logic Managed Detection and ResponseFireMon
Likelihood to Recommend
8.7
(7 ratings)
7.5
(69 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(7 ratings)
Usability
-
(0 ratings)
7.3
(3 ratings)
Availability
-
(0 ratings)
7.3
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
7.7
(17 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
7.2
(48 ratings)
User Testimonials
Alert Logic Managed Detection and ResponseFireMon
Likelihood to Recommend
Fortra
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
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FireMon
FireMon is best used in a large environment (for example, I have >100
firewalls in my environment). It's best used when trying to improve
security posture and showing changes in firewall security over time. It
might not be the best choice for smaller environments or those that aren't concerned about security management.
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Pros
Fortra
  • Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
  • Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
  • Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
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FireMon
  • Give good real time reporting for anyone making a change to any of our firewalls
  • Provides good reporting tools that are out of box
  • Provide good customization tools that is specific to our needs
  • Upgrades are a simple process and support does relatively well with assisting us.
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Cons
Fortra
  • The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
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FireMon
  • Some features could be added to the existing functionality which include NAT rules usage
  • Rule expiration normalization from firewalls rather than entering them in rule documentation
  • .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased
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Likelihood to Renew
Fortra
No answers on this topic
FireMon
The shell is locked out and we can't run any general centos commands. The implementation and maintainence of the arch is very complex. Even with the right identifiers on log messages the log collection keeps failing. The warning messages on the device are ambiguous. The log messages on firemon are a bit confusing and don't show the exact issue.
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Usability
Fortra
No answers on this topic
FireMon
It save me time and I'm able to have the review - review the rule independently with using my time.
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Reliability and Availability
Fortra
No answers on this topic
FireMon
FireMon has been relatively stable overall. However, there have been a handful of times where we had issues with the console. For example, we couldn't update which devices to include in a security assessment. The initial suggestion from support was to just reboot it. It seems like there weren't many other options available such as to restart services before going to the extreme of a complete reboot.
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Performance
Fortra
No answers on this topic
FireMon
I'm not sure we have the largest implementation of FireMon out there but we do have a few 1000 devices being probed by FireMon. Overall, the system's performance has been rock solid. The console refreshes quickly and reports are generated within an expected timeframe.
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Support Rating
Fortra
No answers on this topic
FireMon
FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.
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Implementation Rating
Fortra
No answers on this topic
FireMon
Implementation is fairly simple. Most issues can be resolved by referencing manuals.
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Alternatives Considered
Fortra
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
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FireMon
I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them
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Scalability
Fortra
No answers on this topic
FireMon
Firemon Is easily scalable and maintainable with any size team. Although it requires some tech debt, it is well worth the time to invest to ensure compliance is visible and reports are accurate. Although our environment is very large we do not fully utilize the scalability of the Firemon product.
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Return on Investment
Fortra
  • Return on Investment is measured in how protected our reputation is and Alert Logic contributes to this is a large way.
  • Alert Logic provides excellent information security assurance to the business and allows us to feel more proactive.
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FireMon
  • FireMon's Compliance Reporting provided an immediate and tangible benefit
  • FireMon helps identify egregious or erroneous rules quickly across multiple platforms
  • FireMon took our audit process from an Excel spreadsheet into a far more advanced process with readily available context for reviewers
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