1 Rating
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Score 8 out of 100
4 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Extended Endpoint Protection, part of Alert Logic Essentials

This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
Nathan Venno | TrustRadius Reviewer

BigFix

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
Mark Hannon | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
6.1
Anti-Exploit Technology
Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
5.0
Endpoint Detection and Response (EDR)
Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
9.0
Centralized Management
Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
7.5
Hybrid Deployment Support
Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
6.1
Infection Remediation
Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
5.0
Vulnerability Management
Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
5.9
Malware Detection
Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
4.0

Pros

Extended Endpoint Protection, part of Alert Logic Essentials

  • Stops programs from making changes to users' system - this can be hit or miss, but I'd rather have a false positive and have to override it, then a virus on my systems.
  • The override system for false positives is very simple and easy to use - if a program throws up a flag, it is very easy to tell Barkly to leave it alone and it will do this network-wide, which is nice for things like updates.
  • Very lightweight, small install and leaves almost no footprint on your system. Also system resource utilization is very light.
Nathan Venno | TrustRadius Reviewer

BigFix

  • It is easy to add systems into BigFix and keep good inventories.
  • The inventory properties can be customized to facilitate various reporting demands.
Anonymous | TrustRadius Reviewer

Cons

Extended Endpoint Protection, part of Alert Logic Essentials

  • There is no visible icon that it is installed unless you go into Add/Remove programs, locally you would not know its there.
  • If an update is installed (i.e. Windows Update) and Barkly flags it, you will get SPAMMed with alerts until it is overridden. An easy fix but can be annoying if you are on your way in and not at the office yet.
  • Reporting is a bit lit in the Admin console - installs, and updates, but not much else.
  • Getting better, but when they update their product, there wasn't much warning originally. A bit unsettling when you log into your console and see every one of your end users out-of-date.
Nathan Venno | TrustRadius Reviewer

BigFix

  • Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
  • The ability to use agentless deployments would be nice.
David Baca | TrustRadius Reviewer

Support Rating

Extended Endpoint Protection, part of Alert Logic Essentials

No score
No answers yet
No answers on this topic

BigFix

BigFix 5.8
Based on 3 answers
While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
Mark Hannon | TrustRadius Reviewer

Alternatives Considered

Extended Endpoint Protection, part of Alert Logic Essentials

I've found Barkly to be much better than these products at protecting my systems. It does not require the horsepower that these do to run. It uses systems resources well. It protects well. It alerts and updates well. This is a good AV system to have on your endpoints and is a sound financial investment if you are looking to protect your assets from virus/malware/ransomware.
Nathan Venno | TrustRadius Reviewer

BigFix

We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.
Anonymous | TrustRadius Reviewer

Return on Investment

Extended Endpoint Protection, part of Alert Logic Essentials

  • Decently priced for AVs
  • Has protected against several viruses, and that right there is enough to warrant purchase, any virus stopped is money saved
  • Low impact on users, so they aren't complaining of slowness on their computers when scanning (it does not scan traditionally)
Nathan Venno | TrustRadius Reviewer

BigFix

  • We've been using BigFix for some time and it has helped us with vulnerability remediation.
  • It has reduced our risk level tremendously compared to just using WSUS.
David Baca | TrustRadius Reviewer

Pricing Details

Extended Endpoint Protection, part of Alert Logic Essentials

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BigFix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Extended Endpoint Protection, part of Alert Logic Essentials
8.0
BigFix
6.8

Support Rating

Extended Endpoint Protection, part of Alert Logic Essentials
BigFix
5.8

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