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Score 8 out of 100
1 Rating
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Score 1 out of 100

Likelihood to Recommend

Extended Endpoint Protection, part of Alert Logic Essentials

This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
Nathan Venno | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.
Sergil Cave | TrustRadius Reviewer

Pros

Extended Endpoint Protection, part of Alert Logic Essentials

  • Stops programs from making changes to users' system - this can be hit or miss, but I'd rather have a false positive and have to override it, then a virus on my systems.
  • The override system for false positives is very simple and easy to use - if a program throws up a flag, it is very easy to tell Barkly to leave it alone and it will do this network-wide, which is nice for things like updates.
  • Very lightweight, small install and leaves almost no footprint on your system. Also system resource utilization is very light.
Nathan Venno | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

  • Functionality meets minimal requirements, since it performs forensic investigations as advertised.
Sergil Cave | TrustRadius Reviewer

Cons

Extended Endpoint Protection, part of Alert Logic Essentials

  • There is no visible icon that it is installed unless you go into Add/Remove programs, locally you would not know its there.
  • If an update is installed (i.e. Windows Update) and Barkly flags it, you will get SPAMMed with alerts until it is overridden. An easy fix but can be annoying if you are on your way in and not at the office yet.
  • Reporting is a bit lit in the Admin console - installs, and updates, but not much else.
  • Getting better, but when they update their product, there wasn't much warning originally. A bit unsettling when you log into your console and see every one of your end users out-of-date.
Nathan Venno | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

  • Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
  • Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
  • Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.
Sergil Cave | TrustRadius Reviewer

Support Rating

Extended Endpoint Protection, part of Alert Logic Essentials

No score
No answers yet
No answers on this topic

OpenText Security Suite, powered by OpenText EnCase

OpenText Security Suite, powered by OpenText EnCase 1.0
Based on 2 answers
Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client
Sergil Cave | TrustRadius Reviewer

Alternatives Considered

Extended Endpoint Protection, part of Alert Logic Essentials

I've found Barkly to be much better than these products at protecting my systems. It does not require the horsepower that these do to run. It uses systems resources well. It protects well. It alerts and updates well. This is a good AV system to have on your endpoints and is a sound financial investment if you are looking to protect your assets from virus/malware/ransomware.
Nathan Venno | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.
Sergil Cave | TrustRadius Reviewer

Return on Investment

Extended Endpoint Protection, part of Alert Logic Essentials

  • Decently priced for AVs
  • Has protected against several viruses, and that right there is enough to warrant purchase, any virus stopped is money saved
  • Low impact on users, so they aren't complaining of slowness on their computers when scanning (it does not scan traditionally)
Nathan Venno | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

  • One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
  • Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
  • One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.
Sergil Cave | TrustRadius Reviewer

Pricing Details

Extended Endpoint Protection, part of Alert Logic Essentials

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Security Suite, powered by OpenText EnCase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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