What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 2 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
Log Management, part of Alert Logic Professional
Alert Logic is ideally placed to support and protect cloud infrastructure and services such as AWS hosted services. It is less appropriate for platform as a service as this would be addressed by the provider in question. It would also be ideally suited to on-premise and hybrid cloud scenarios to protect services from attacks and breaches.

Verified User
C-Level Executive in Information Technology
Hospital & Health Care Company, 1001-5000 employeesLogDNA
Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!
CEO (Chief Executive Officer)
LooqRetail, 1-10 employees
Pros
Log Management, part of Alert Logic Professional
- Alert Logic provides very technical solutions to address security risks. However much of the benefit is from a human level understanding of the threats seen.
- As a company, they are profiling thousands of companies and are better able to predict threats such as denial of service attacks and warn organisations ahead of time.

Verified User
C-Level Executive in Information Technology
Hospital & Health Care Company, 1001-5000 employeesLogDNA
- The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
- Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
- Searching/filtering is great and I've always been able to get exactly what I need.
Software Engineer
Marmoset MusicMusic, 11-50 employees
Cons
Log Management, part of Alert Logic Professional
- Overall the product and service works well and addresses all our key requirements so we have no real negatives to share.

Verified User
C-Level Executive in Information Technology
Hospital & Health Care Company, 1001-5000 employeesLogDNA
- There isn't really much I would change
CEO (Chief Executive Officer)
LooqRetail, 1-10 employees
Support Rating
Log Management, part of Alert Logic Professional
No score
No answers yet
No answers on this topic
LogDNA
LogDNA 10.0
Based on 1 answer
It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.
CEO (Chief Executive Officer)
LooqRetail, 1-10 employees
Alternatives Considered
Log Management, part of Alert Logic Professional
There are alternatives some of which have a greater overhead and require more in-house technical skills. Alert Logic provide a full service so for us this was a better solution.

Verified User
C-Level Executive in Information Technology
Hospital & Health Care Company, 1001-5000 employeesLogDNA
LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.
Software Engineer
Marmoset MusicMusic, 11-50 employees
Return on Investment
Log Management, part of Alert Logic Professional
- Return on Investment is measured in how protected our reputation is and Alert Logic contributes to this is a large way.
- Alert Logic provides excellent information security assurance to the business and allows us to feel more proactive.

Verified User
C-Level Executive in Information Technology
Hospital & Health Care Company, 1001-5000 employeesLogDNA
- It has helped a lot when trying to debug issues with customers or internal employees. It's a positive overall because it has saved us a lot of time debugging issues.
Software Engineer
Marmoset MusicMusic, 11-50 employees
Pricing Details
Log Management, part of Alert Logic Professional
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
LogDNA
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No