Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.
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Wiz
Score 8.6 out of 10
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Wiz is a Tel Aviv based, cloud risk visibility solution for enterprise security. It provides a 360° view of security risks across clouds, containers and workloads.
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
Wiz is well-suited if you want to run real-time scans against resources that were recently patched or configured. It is good to keep track of vulnerabilities found and what can be done to resolve the issues without having to open up multiple tabs. Overall, it is good to keep an eye on how well cloud teams or cloud security teams are doing.
Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
Multi-cloud: Ability of Wiz to integrate with all of our cloud platforms makes it easy to deploy and centralizes our insights into all environments
UI/UX: Wiz's UI is one of, if not -- the best UI I have ever used in a security application. Wiz is able to make it easy to follow and use the application to simplify the normally overcomplicated process of parsing through security information and tools.
Marketing: Hosting meetups such as Wizdom has demonstrated Wiz's investment into its customers by providing us with more encouragement to use the app. The merch, ads, and presentation are above and beyond many companies in the tech industry.
Threat Intel: We rely on Wiz for the latest finds in vulnerabilities across all platforms, and since it is incorporated into the application, it makes this easy and fast to push out necessary steps without going through multiple layers of communication between vendors, cyber governance, security analysts, and developers.
The UI is very user-friendly, with documentation available on every page of the application. New users can learn about the product features as they navigate through several different pages, using the instructions at the top of each page, making it quite easy to use.
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
We previously used Lacework but transitioned to Wiz as part of our effort to improve cloud security visibility and streamline risk management. While Lacework provided useful insights, we found that Wiz offered a clearer, more intuitive interface and better collaboration features, making it easier for both Security and Engineering teams to work together. The Security Graph and automated risk analysis in Wiz have been especially valuable, helping us quickly understand exposures and prioritise fixes. Overall, the transition to Wiz has improved how we manage security risks across our cloud environment.
Wiz has saved us a lot of money and headaches. It finds problems we didn't even know we had, like weak passwords and open ports. This helps us fix things before hackers can find them. It's like having a team of security experts working 24/7.
Plus, Wiz can fix some problems itself, saving us time and money. It's a great investment for our business.
Wiz has made our cloud much safer. It helps us find and fix problems quickly, which means we can focus on our core business. It's like having an extra layer of protection for our data and systems.