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Top Rated
679 Ratings
7 Ratings
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Score 8.7 out of 100

AlienVault USM

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Top Rated
679 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Intrusion Detection, part of Alert Logic Professional

If you have a web platform or any other exposed system, it's important to have an IDS in place. This can be difficult to do right, and if you're a smaller business, you can't have a team dedicated to managing security. Alert Logic takes that burden, makes sure it's working right, and allows your team to focus on your product. With that in mind, it's not a silver bullet, and I took off one point ONLY because I think it would be harder to justify in a large enterprise with a security team already in place. Maybe there's another product out there that'll solve that use case, but Alert Logic was perfect for our needs.
John Grosjean | TrustRadius Reviewer

AlienVault USM

At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
7.2
Centralized event and log data collection
Intrusion Detection, part of Alert Logic Professional
AlienVault USM
7.1
Correlation
Intrusion Detection, part of Alert Logic Professional
AlienVault USM
7.7
Event and log normalization
Intrusion Detection, part of Alert Logic Professional
AlienVault USM
7.7
Deployment flexibility
Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.7
Integration with Identity and Access Management Tools
Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.9
Custom dashboards and views
Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.9
Host and network-based intrusion detection
Intrusion Detection, part of Alert Logic Professional
AlienVault USM
7.7

Pros

Intrusion Detection, part of Alert Logic Professional

  • The cloud managed service; the cost benefit and 24x7 monitoring
  • The Alert system went from possibly 24 hours to 1 hour
  • The benefit of nothing having to write our own queries
Jamie Elliott | TrustRadius Reviewer

AlienVault USM

  • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
  • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
  • Top-notch built-in compliance templates and reporting features.
Matthew Stacks | TrustRadius Reviewer

Cons

Intrusion Detection, part of Alert Logic Professional

  • When we chose Alert Logic, they did not have an IPS solution but intended to use another product to protect our environment and web farm.
  • The product relies on someone to call you after the attack starts.
  • There are no protection mechanisms once an attack is noticed to shut it down. However, using a layered defense as we do, it did not affect us nearly as much as without.
Anonymous | TrustRadius Reviewer

AlienVault USM

  • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
  • Some of the filters when looking for a specific alert aren't that easy to use.
Christian Holton | TrustRadius Reviewer

Likelihood to Renew

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.5
Based on 19 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein | TrustRadius Reviewer

Usability

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.9
Based on 35 answers
Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .Each panel is quite well laid out and the filtering search capabilities are quite strong.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.4
Based on 3 answers
We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
Anonymous | TrustRadius Reviewer

Performance

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 7.3
Based on 3 answers
With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
Anonymous | TrustRadius Reviewer

Support Rating

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 7.3
Based on 28 answers
The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
Anonymous | TrustRadius Reviewer

In-Person Training

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 4.5
Based on 1 answer
I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
Anonymous | TrustRadius Reviewer

Online Training

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 8.5
Based on 6 answers
It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
Anonymous | TrustRadius Reviewer

Implementation Rating

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.4
Based on 39 answers
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Intrusion Detection, part of Alert Logic Professional

No one else had a good product offering married with the high level of support. The cheaper options such as Alien Vault all seemed to have inferior products and little/no support. And the really big enterprise products might work great, but require a great deal of skills to set up and maintain. Alert Logic pretty much fits in a category to itself.
John Grosjean | TrustRadius Reviewer

AlienVault USM

Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base.Devo did not have a MSSP partner base when we looked. Their product is fantastic too.AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
Anonymous | TrustRadius Reviewer

Scalability

Intrusion Detection, part of Alert Logic Professional

No score
No answers yet
No answers on this topic

AlienVault USM

AlienVault USM 6.3
Based on 3 answers
The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
Anonymous | TrustRadius Reviewer

Return on Investment

Intrusion Detection, part of Alert Logic Professional

  • The cloud service vs have an on prim dedicated person
  • 24x7 monitoring
  • The detailed threat analysis
Jamie Elliott | TrustRadius Reviewer

AlienVault USM

  • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
  • AlienVault brings all the information to one place which makes it much quicker to track down problems.
Anonymous | TrustRadius Reviewer

Screenshots

Intrusion Detection, part of Alert Logic Professional

Pricing Details

Intrusion Detection, part of Alert Logic Professional

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intrusion Detection, part of Alert Logic Professional Editions & Modules

Additional Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

AlienVault USM Editions & Modules

Edition
Essentials$1,0751
Standard$1,6951
Premium$2,5951
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Intrusion Detection, part of Alert Logic Professional
8.7
AlienVault USM
7.5

Likelihood to Renew

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.5

Usability

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.9

Reliability and Availability

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.4

Performance

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
7.3

Support Rating

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
7.3

In-Person Training

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
4.5

Online Training

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
8.5

Implementation Rating

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.4

Scalability

Intrusion Detection, part of Alert Logic Professional
AlienVault USM
6.3

Add comparison