Alert Rental vs. Blue Yonder Luminate Planning

Alert is very suited to the rental industry in general. We struggled a bit at the beginning with multiple locations for the rental business but eventually were able to make that work very well for us, especially helpful when tracking profit for each location. It is less suited to the wholesale business that is also owned here, but there have been ways to make it work for that as well. Overall, Alert is fairly user-friendly and reasonably easy to learn.

JDA WMS is a tier 1 solution for warehousing environments. Due to its price, it may not be suitable for smaller operations. Since the system allows for multiple clients, and since my company is a 3PL, JDA WMS works well for 3PL providers.

Incentivized

• Posting payments whether by cash, credit card, checks or electronic bank transfers.
• Provides accurate aging reports so it's always clear who is behind in payments.
• Easy to manage steps for billing via email or paper invoices.

• Great customer facing implementation team.
• Predictable and communicated improvement processes.
• Constant roll out of new features with a strong SIG committee.

Incentivized

• There are some payments that can be deleted and others that cannot; would prefer some features carried across the board.
• An easier method to transfer payments from one account or ticket to another.
• More specific parameters available for some of the reports.

• Efficiency - At times the response time to retrieve the data from DB could be improved.
• Cheaper pricing - can provide some concession with the pricing.
• Training - JDA could offer more free training programs.

Incentivized

It's still an older system which could use some updating.

Incentivized

I am only experienced in using Alert. Why would we try anything else!

JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

Incentivized

• Alert has helped us to keep track of our substantial inventory and has been beneficial in upselling customers.
• Alert has enabled us to keep track of payments and delinquencies to keep good customers and weed out the bad.
• Alert has enabled us to keep track of the hard workers in the organization to be able to reward good employees.

• Alignment with customer service programs.
• Visibility for optimization and transportation cost savings.
• Vendor performance overviews.

Incentivized