Alert Rental vs. Unleashed

Alert is very suited to the rental industry in general. We struggled a bit at the beginning with multiple locations for the rental business but eventually were able to make that work very well for us, especially helpful when tracking profit for each location. It is less suited to the wholesale business that is also owned here, but there have been ways to make it work for that as well. Overall, Alert is fairly user-friendly and reasonably easy to learn.

Unleashed's new AIM (Advanced Inventory Management) module has made stock reordering, forecasting, and general "health" monitoring much easier. What used to be done in a large, hard to maintain, spreadsheet can now be done through this module, and more. Its tight inventory control has been great at stopping users adjusting stock to clear orders, without following a proper review process, and it's really shone a light onto our stock levels and how we're managing them.

Incentivized

• Posting payments whether by cash, credit card, checks or electronic bank transfers.
• Provides accurate aging reports so it's always clear who is behind in payments.
• Easy to manage steps for billing via email or paper invoices.

• Advanced Inventory Management module is super
• Managing stock
• Integrations

Incentivized

• There are some payments that can be deleted and others that cannot; would prefer some features carried across the board.
• An easier method to transfer payments from one account or ticket to another.
• More specific parameters available for some of the reports.

• It's not massively customisable
• Receipting of purchase orders could be improved

Incentivized

I am only experienced in using Alert. Why would we try anything else!

Ultimately we wanted a pure SaaS solution that integrated with Salesforce and Unleashed was the best product we found that natively integrated with the CRM

Incentivized

• Alert has helped us to keep track of our substantial inventory and has been beneficial in upselling customers.
• Alert has enabled us to keep track of payments and delinquencies to keep good customers and weed out the bad.
• Alert has enabled us to keep track of the hard workers in the organization to be able to reward good employees.

• Highlighted we are overstocked on 75% of our items
• Helped to reduce these overstocks
• Saved hours of time each month in readjusting stock levels due to poor practice in old system

Incentivized