Likelihood to Recommend We use AlertMedia to send highly important messages to nurses that have deployed with us. We have used it to send messages to our current internal employees also. When we send messages out to people who have showed interest in working with us, we know what they are interested in by their profile information and their work specific groups.
Read full review SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
Read full review Pros Real-time notifications are a must for all urgent matters. Organization-wide and smaller, identified groups can be developed for AlertMedia notifications. Read full review One of the best features of this software is its user interface. I found it very intuitive. It has sms feature also which is a great add-on to this software. It has live chat support feature. And I find it very helpful when i find any technical problem. Read full review Cons A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content. Read full review I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse. They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity. It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates. Read full review Likelihood to Renew Because I love how easy and intuitive SendPulse is.
Read full review Usability I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
Read full review Support Rating Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.
Read full review Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
Read full review Implementation Rating When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
Read full review Alternatives Considered For SendPulse's price point, I consider their competition to be the likes of
Mailchimp ,
ConstantContact , etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality),
ConstantContact beats them. For quality/features/value, I'd say
Mailchimp is the best option for small businesses.
Read full review Return on Investment For the costs, AlertMedia has a high ROI as our organization requires all-agency and project groups urgent notifications on a regular basis. Immediate notification to agency legal counsel and human resource departments is definitely a plus. Read full review Tapping NRI clients with this software helps me in generating good revenue in last financial year. I grow my NRI database by 60 in last year. And this software played a major role in doing so. It made brand building very easy among my clients. Read full review ScreenShots