What users are saying about
This review does not include a rating.
This review does not include a rating.
3 Ratings
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Score 10 out of 100

Attribute Ratings

    Likelihood to Recommend

    AlertOps

    N/A
    0 Ratings
    10.0

    DERDACK Enterprise Alert

    100%
    3 Ratings

    Usability

    AlertOps

    N/A
    0 Ratings
    10.0

    DERDACK Enterprise Alert

    100%
    1 Rating

    Support Rating

    AlertOps

    N/A
    0 Ratings
    10.0

    DERDACK Enterprise Alert

    100%
    5 Ratings

    Likelihood to Recommend

    AlertOps

    No answers on this topic

    Derdack

    DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations.
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    Pros

    AlertOps

    No answers on this topic

    Derdack

    • Self Managed On-Call scheduling for teams.
    • Ability to back track an alert and review the stages of escalation.
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    Cons

    AlertOps

    No answers on this topic

    Derdack

    • More integrations with other ITSM vendors
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    Pricing Details

    AlertOps

    Starting Price

    Editions & Modules

    AlertOps editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      DERDACK Enterprise Alert

      Starting Price

      Editions & Modules

      DERDACK Enterprise Alert editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Usability

        AlertOps

        No answers on this topic

        Derdack

        Very intuitive use, almost no training necessary.
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        Support Rating

        AlertOps

        No answers on this topic

        Derdack

        The best experience.
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        Alternatives Considered

        AlertOps

        No answers on this topic

        Derdack

        Cost of ownership was more than double in more than five years.
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        Return on Investment

        AlertOps

        No answers on this topic

        Derdack

        • It supports us not to incur penalties of missed SLAs - clients and internal
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        Screenshots

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