Alex Solutions headquartered in Melbourne offers their enterprise data catalog, a marketplace for enterprise data that enables data-centric business outcomes.
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OneTrust Privacy Automation
Score 8.5 out of 10
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The OneTrust Privacy Automation solution is used to simplify compliance, improve operational efficiency, and enable risk-informed decisions.
If you have information systems with lots of information but need a solution that ties together the data Alex Solution is really a great tool for this. We're a large international company, so this was our case. But if you are a smaller local company with not that much data available it could be you should look for other solutions for a start.
I strongly recommend it for general management of personal data privacy programs and risk and contract management, it complies with all major world legislation in addition to being easy and fast. Not recommended for data discovery still requires refinement.
We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.
We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.
As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.
Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.
An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).
The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.
I have seen companies with Alex and Collibra, and if I should choose one of these tools based on my knowledge and feedback from the users, I would definitely choose Alex Solutions. From a user perspective Alex Solutions is easier to use - it really is just more intuitive and for most users that can make the difference between using and not using the solution
First, when we compare OneTrust Privacy and Data Governance Cloud to the software I mentioned above, OneTrust Privacy and Data Governance Cloud software was way more affordable than the other 2. Also, along with the other 2 software, OnTrust was one of the most user friendly tool/software we've ever used.
The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.
We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.
It's always difficult to predict the future, but the feedback from our organization is clear. Data-driven decisions are better decisions for sure.
No service or solution is free, but seen in the bigger picture the better decision making surely outweigh the costs of Alex Solutions
Our organization has way more focus on data and ensuring correct data collection. This is probably the best impact we have had seen from a data manager's perspective
