Alexa Internet (discontinued) vs. Azure Bot Service (Microsoft Bot Framework)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alexa Internet (discontinued)
Score 7.9 out of 10
N/A
Alexa.com or Alexa Internet was a web analytics toolkit built around traffic metrics to drive competitive intelligence and strategic insight. A subsidiary of Amazon, Alexa.com has been shut down and is no longer available, since May 2022.N/A
Azure Bot Service (Microsoft Bot Framework)
Score 7.2 out of 10
N/A
Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A
Pricing
Alexa Internet (discontinued)Azure Bot Service (Microsoft Bot Framework)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Alexa Internet (discontinued)Azure Bot Service (Microsoft Bot Framework)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Alexa Internet (discontinued)Azure Bot Service (Microsoft Bot Framework)
Top Pros
Top Cons
Best Alternatives
Alexa Internet (discontinued)Azure Bot Service (Microsoft Bot Framework)
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Contentsquare
Contentsquare
Score 8.6 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alexa Internet (discontinued)Azure Bot Service (Microsoft Bot Framework)
Likelihood to Recommend
8.0
(8 ratings)
8.7
(5 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.7
(2 ratings)
Support Rating
9.0
(2 ratings)
8.7
(4 ratings)
User Testimonials
Alexa Internet (discontinued)Azure Bot Service (Microsoft Bot Framework)
Likelihood to Recommend
Discontinued Products
I recommend Alexa for small businesses where you don't need much customization. Otherwise, I think big companies should implement their own tools.
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Microsoft
It is suited for applications like computerizing messages, or any business thought that would require the entrepreneur to robotize their reactions, particularly assuming they are managing a ton of clients and they can't answer to every single one of them. It'd be the most ideal to computerize messages of enormous associations where the reactions measure up to the clients' assumptions. It would be less appropriate in associations where clients' viewpoints matter and every client is interesting and requires the association's consideration, where the specialist organization doesn't need to sum up the clients' interests.
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Pros
Discontinued Products
  • It sources website analytics for most websites we're interested in tracking.
  • Each website's dashboard is easy to understand and pull numbers from.
  • We can get very nitty gritty with the numbers we're pulling or keep it simple by just pulling basic website visitor stats.
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Microsoft
  • Real-time communication.
  • Lightweight software protocols.
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Cons
Discontinued Products
  • Hidden costs may end up losing lot of money, Pricing model is not good
  • API calls fail sometimes
  • Website suggestions are irrelevant sometimes
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Microsoft
  • They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
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Usability
Discontinued Products
No answers on this topic
Microsoft
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
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Support Rating
Discontinued Products
It is well structured for Internet analytics and traffic data.
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Microsoft
Support is helpful when we have a problem, but online documentation is lacking
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Alternatives Considered
Discontinued Products
If you want to focus only on your own web analytics, then Google Analytics is the way to go as no product will give you more accurate data. However, what Google Analytics cannot do is the competitive analysis functionality, which is where a product like Alexa comes in. It's about on par with SimilarWeb in many ways, they just go about the analytics in slightly different ways. Really, it comes down to personal preference as to which you prefer. Thankfully both offer free trials so you can test out the platforms before fully committing. SimilarWeb may be a bit better in terms of mobile web data.
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Microsoft
Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language. Lex is very limited with integration with standard hardware and network configurations. Lex has performance issues and was too slow to meet near real-time collaboration requirements. Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
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Return on Investment
Discontinued Products
  • I am ready to write a full blown Alexa skill application to make money
  • I got exposed to the Web development environment of Amazon web service by learning Alexa
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Microsoft
  • Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
  • Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
  • It is expensive.
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ScreenShots