What users are saying about
11 Ratings
2 Ratings
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Score 7 out of 101
11 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Alexandria POS

For any school district I would highly recommend it.
Scott Trautwein profile photo

Revel Systems

It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
NAKIA EPLEY profile photo

Pros

  • Cloud hosting. Only has gone down once and was back up in a matter of hours. Updates are applied automatically.
  • Easy to use from the librarian side. Little help or training is needed.
  • Support is very helpful and approachable when issues arrive.
Scott Trautwein profile photo
  • Customizable
  • Dependable
  • Always improving
Philip Gomez profile photo

Cons

  • Cost is pretty high.
  • Some settings are difficult to locate, had to call tech support to find them.
Scott Trautwein profile photo
  • I don't have many complaints
Philip Gomez profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Revel Systems9.0
Based on 1 answer
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
NAKIA EPLEY profile photo

Usability

No score
No answers yet
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Revel Systems7.0
Based on 1 answer
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
NAKIA EPLEY profile photo

Support

No score
No answers yet
No answers on this topic
Revel Systems9.0
Based on 1 answer
I nave never had an unpleasant or unkind rep, and when the couple that couldn't help me, they immediately went to others that found the answers and assistance that we were looking for
NAKIA EPLEY profile photo

Implementation

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No answers yet
No answers on this topic
Revel Systems7.0
Based on 1 answer
Not for this one
NAKIA EPLEY profile photo

Alternatives Considered

No answers on this topic
I personally was not part of the process when Revel was decided on, but I did have the whole process of setup and clean up of things. Overall, it is a good product, solid, and has so many features that I didn't even get to dive into because it just wasn't applicable to our company. :-) What is very important is that no matter what day of the week, or what time of the night, if there was something that I could not figure out, there was always customer service and also the Revel University. This is an AWESOME feature that gives the users any possible information and instruction on how set up, fix, troubleshoot, and every last how-to thing you can think of. Super useful
NAKIA EPLEY profile photo

Return on Investment

  • Cloud hosting has enabled an offsite backup of our library inventory.
Scott Trautwein profile photo
  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
Philip Gomez profile photo

Pricing Details

Alexandria POS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Revel Systems

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details