What users are saying about
10 Ratings
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Score 6.9 out of 101
10 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Alexandria POS

For any school district I would highly recommend it.
Scott Trautwein profile photo

Revel Systems

If you have time and technical knowledge to understand the customization setup, proceed. We are still modifying modifiers and products to match our menu which was set up nearly 3 years ago. If you want to change your menu to your POS limitations then move to another product.
Christopher Frary profile photo

Pros

  • Cloud hosting. Only has gone down once and was back up in a matter of hours. Updates are applied automatically.
  • Easy to use from the librarian side. Little help or training is needed.
  • Support is very helpful and approachable when issues arrive.
Scott Trautwein profile photo
  • Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market.
  • Online integration - One interface to update all menus.
  • Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.
Christopher Frary profile photo

Cons

  • Cost is pretty high.
  • Some settings are difficult to locate, had to call tech support to find them.
Scott Trautwein profile photo
  • Support - Confused, knowledge base articles out of date.
  • Interface changes - frequent interface changes (which I usually like) sometimes don't make it more user-friendly.
  • Pricing - absurd monthly pricing for features that would really help but cost almost nothing to support (ie customer display.)
Christopher Frary profile photo

Alternatives Considered

No answers on this topic
  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
Christopher Frary profile photo

Return on Investment

  • Cloud hosting has enabled an offsite backup of our library inventory.
Scott Trautwein profile photo
  • Instant sales information, can tell day by day, hour by hour what is selling
  • Help us to eliminate slow moving product and increase differentiation in high selling products.
Christopher Frary profile photo

Pricing Details

Alexandria POS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Revel Systems

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details