2 Ratings
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Score 6.9 out of 101
10 Ratings
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Score 6.4 out of 101

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Likelihood to Recommend

Alexandria POS

For any school district I would highly recommend it.
Scott Trautwein profile photo

Upserve POS (formerly Breadcrumb)

I don't know any other restaurant POS systems, this is the only one I have experience with. Overall I find it works well for my purposes and I've been able to find workarounds as needed
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Pros

  • Cloud hosting. Only has gone down once and was back up in a matter of hours. Updates are applied automatically.
  • Easy to use from the librarian side. Little help or training is needed.
  • Support is very helpful and approachable when issues arrive.
Scott Trautwein profile photo
  • User-friendly interface. Easy to search for items if they are not on the screen immediately.
  • Easy to track inventory with one click - any of our servers can 86 an item if the kitchen tells them to do so.
  • Time tracking is really straightforward.
  • Payments are easy and streamlined. They even accept American Express.
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Cons

  • Cost is pretty high.
  • Some settings are difficult to locate, had to call tech support to find them.
Scott Trautwein profile photo
  • On the back end, my in-house developer has said Breadcrumb's database is kind of a nightmare. I find all the categories and courses confusing. And now we're four years in with so much old data that needs to be archived. I wish there were ways to archive multiple items at once. Or change descriptions or prices of multiple items at once.
  • I wish the integration with 3rd party delivery like GrubHub were more streamlined. It's been a headache thus far.
  • I find entering different forms of payment confusing. Checks, gift certificates, etc.
  • It would be great if we could have checks that include both gratuity items and non-gratuity items instead of having to split them to different checks.
No photo available

Alternatives Considered

No answers on this topic
Breadcrumb is the only POS system I've used.
John Bonica profile photo

Return on Investment

  • Cloud hosting has enabled an offsite backup of our library inventory.
Scott Trautwein profile photo
  • I appreciate the daily summary emails in which I can track labor percentages - that has helped me make decisions about staffing and save money by not overscheduling staff.
No photo available

Screenshots

Alexandria POS

Pricing Details

Alexandria POS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Alexandria POS Editions & Modules
Alexandria POS
Additional Pricing Details

Upserve POS (formerly Breadcrumb)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Upserve POS (formerly Breadcrumb) Editions & Modules
Upserve POS (formerly Breadcrumb)
Edition
Core
$651
Pro
$991
1. per month per terminal
Additional Pricing Details