What users are saying about
58 Ratings
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Score 8.6 out of 100
12 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

eFileCabinet

eFilecabinet is the best bang for the buck Digital Document Storage Solution that will replace your Physical File Cabinets in your office and lead you down the paperless digital path. With this price point comes some hiccups and speed bumps that you need to be aware of (broken software due to updates from time to time, missing features, confusing interface due to multiple ways to access your data, etc), but once you find work arounds to these items, you will see how powerful efilecabinet is.
Ricky Jordan | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
eFileCabinet
Content capture & imaging
Alfresco Content Services
5.5
eFileCabinet
File sync, storage & archiving
Alfresco Content Services
9.3
eFileCabinet
Document management
Alfresco Content Services
9.9
eFileCabinet
Records management
Alfresco Content Services
8.6
eFileCabinet
Content search & retrieval
Alfresco Content Services
9.8
eFileCabinet
Enterprise content collaboration
Alfresco Content Services
8.6
eFileCabinet
Content publishing & creation
Alfresco Content Services
7.0
eFileCabinet
Security, risk management & information governance
Alfresco Content Services
9.1
eFileCabinet
Contract lifecycle management
Alfresco Content Services
7.6
eFileCabinet
Automated workflows
Alfresco Content Services
9.2
eFileCabinet
Artificial intelligence
Alfresco Content Services
8.0
eFileCabinet
Mobile support
Alfresco Content Services
4.0
eFileCabinet
Integration
Alfresco Content Services
9.3
eFileCabinet

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

eFileCabinet

  • eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
  • With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
  • The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.
Anonymous | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

eFileCabinet

  • It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
  • Sometimes it's slow to load.
Ann M. Frank | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

eFileCabinet

eFileCabinet 10.0
Based on 1 answer
We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.
Ann M. Frank | TrustRadius Reviewer

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

eFileCabinet

eFileCabinet 9.3
Based on 2 answers
eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...
Ricky Jordan | TrustRadius Reviewer

Performance

Alfresco Content Services

No score
No answers yet
No answers on this topic

eFileCabinet

eFileCabinet 8.0
Based on 1 answer
The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.
Ricky Jordan | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

eFileCabinet

eFileCabinet 10.0
Based on 2 answers
It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.
Ann M. Frank | TrustRadius Reviewer

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

eFileCabinet

eFileCabinet 9.0
Based on 2 answers
I don't know as it happened before I started working here
Ann M. Frank | TrustRadius Reviewer

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

eFileCabinet

We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago. The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients
Ranae Hager | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

eFileCabinet

  • Pricing is budget friendly.
  • Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.
David J. Reali, CPA | TrustRadius Reviewer

Screenshots

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alfresco Content Services Editions & Modules

Additional Pricing Details

eFileCabinet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50*

* per user

eFileCabinet Editions & Modules

On-premise Edition
eFileCabinet On-Premise Performance Package$501
eFileCabinet On-Premise Professional Package$651
eFileCabinet On-Premise Enterprise PackageCall for pricing1
  1. per user
SaaS Edition
eFileCabinet Online Professional Package$651
eFileCabinet Online Performance Package$501
eFileCabinet Online Enterprise PackageCall for pricing1
  1. per user
Additional Pricing Details
One time implementation fee starts at $500 up to 3 users, $100 each additional user

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
eFileCabinet
8.1

Likelihood to Renew

Alfresco Content Services
9.0
eFileCabinet
10.0

Usability

Alfresco Content Services
5.0
eFileCabinet
9.3

Performance

Alfresco Content Services
eFileCabinet
8.0

Support Rating

Alfresco Content Services
8.0
eFileCabinet
10.0

Implementation Rating

Alfresco Content Services
9.0
eFileCabinet
9.0

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