Alfresco Content Services vs eFileCabinet | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 58 reviews and ratings

Score 7.5 out of 10

Based on 12 reviews and ratings

Feature Rating Comparison

Alfresco Content Services

eFileCabinet

Content capture & imaging

File sync, storage & archiving

Document management

Records management

Content search & retrieval

Enterprise content collaboration

Content publishing & creation

Security, risk management & information governance

Contract lifecycle management

Automated workflows

Artificial intelligence

Mobile support

Integration

Pros

Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
We have been pleased with the overall system performance of Alfresco Enterprise Content Management.

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Director of Technology and Chief Information Officer

Quality Matters ProgramE-Learning, 11-50 employees

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eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.

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Verified User

Partner in Corporate

Investment Management Company, 1-10 employees

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Cons

Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
Integration with multiple silos for content.

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Verified User

Account Manager in Research & Development

Computer Software Company, 201-500 employees

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It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
Sometimes it's slow to load.

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Digital Asset Management and Art Buyer

BVKMarketing and Advertising, 201-500 employees

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Likelihood to Renew

Alfresco Content Services 9.0

Based on 9 answers

As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

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Verified User

Former Employee in Information Technology

Media Production Company, 1001-5000 employees

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eFileCabinet 10.0

Based on 1 answer

We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.

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Digital Asset Management and Art Buyer

BVKMarketing and Advertising, 201-500 employees

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Usability

Alfresco Content Services 5.0

Based on 1 answer

Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

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Verified User

Professional in Information Technology

Information Technology and Services Company, 201-500 employees

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eFileCabinet 9.3

Based on 2 answers

eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...

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Senior Computer Systems Admin

Primitive ApparelApparel & Fashion, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

eFileCabinet 8.0

Based on 1 answer

The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.

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Senior Computer Systems Admin

Primitive ApparelApparel & Fashion, 11-50 employees

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Support Rating

Alfresco Content Services 8.0

Based on 3 answers

I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

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Verified User

Professional in Information Technology

Information Technology and Services Company, 201-500 employees

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eFileCabinet 10.0

Based on 2 answers

It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.

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Digital Asset Management and Art Buyer

BVKMarketing and Advertising, 201-500 employees

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Implementation Rating

Alfresco Content Services 9.0

Based on 2 answers

Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

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Verified User

Executive in Legal

Financial Services Company, 51-200 employees

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eFileCabinet 9.0

Based on 2 answers

I don't know as it happened before I started working here

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Digital Asset Management and Art Buyer

BVKMarketing and Advertising, 201-500 employees

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Alternatives Considered

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

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Verified User

Analyst in Information Technology

Financial Services Company, 10,001+ employees

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We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago. The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients

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Accounting Assistant and Office Manager

Holliday Bookkeeping ServicesAccounting, 1-10 employees

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Return on Investment

Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
Ability to secure documents and provide access to only those who should be allowed to see that content

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Programmer Analyst

Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees

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Pricing is budget friendly.
Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.

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David J. Reali, CPA

Business Owner

David J Reali, CPAAccounting, 1-10 employees

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Screenshots

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See All (3) eFileCabinet Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Alfresco Content Services Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$50*

* per user

eFileCabinet Editions & Modules

On-premise Edition

eFileCabinet On-Premise Performance Package	$50¹
eFileCabinet On-Premise Professional Package	$65¹
eFileCabinet On-Premise Enterprise Package	Call for pricing¹

per user

SaaS Edition

eFileCabinet Online Professional Package	$65¹
eFileCabinet Online Performance Package	$50¹
eFileCabinet Online Enterprise Package	Call for pricing¹

per user

Additional Pricing Details

One time implementation fee starts at $500 up to 3 users, $100 each additional user

Rating Summary

Alfresco Content Services

eFileCabinet

Alfresco Content Services

eFileCabinet

Alfresco Content Services

eFileCabinet

Alfresco Content Services

eFileCabinet

Alfresco Content Services

eFileCabinet

Alfresco Content Services

eFileCabinet

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