What users are saying about
58 Ratings
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Score 8.6 out of 100
22 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

eXo Platform

It is especially suited for working together remotely or from disconnected locations, allowing them to access collaborative work and tools to facilitate communication. Internal and cloud options also appear to offer a flexible adoption road map. Addresses issues of efficient collaboration and effective communication among employees, particularly when it comes to working and completing projects.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
eXo Platform
Content capture & imaging
Alfresco Content Services
5.5
eXo Platform
File sync, storage & archiving
Alfresco Content Services
9.3
eXo Platform
Document management
Alfresco Content Services
9.9
eXo Platform
Records management
Alfresco Content Services
8.6
eXo Platform
Content search & retrieval
Alfresco Content Services
9.8
eXo Platform
Enterprise content collaboration
Alfresco Content Services
8.6
eXo Platform
Content publishing & creation
Alfresco Content Services
7.0
eXo Platform
Security, risk management & information governance
Alfresco Content Services
9.1
eXo Platform
Contract lifecycle management
Alfresco Content Services
7.6
eXo Platform
Automated workflows
Alfresco Content Services
9.2
eXo Platform
Artificial intelligence
Alfresco Content Services
8.0
eXo Platform
Mobile support
Alfresco Content Services
4.0
eXo Platform
Integration
Alfresco Content Services
9.3
eXo Platform

Project Management

Alfresco Content Services
eXo Platform
8.1
Task Management
Alfresco Content Services
eXo Platform
7.4
Gantt Charts
Alfresco Content Services
eXo Platform
8.0
Scheduling
Alfresco Content Services
eXo Platform
8.8
Workflow Automation
Alfresco Content Services
eXo Platform
8.3
Mobile Access
Alfresco Content Services
eXo Platform
8.1
Search
Alfresco Content Services
eXo Platform
8.3
Visual planning tools
Alfresco Content Services
eXo Platform
7.9

Communication

Alfresco Content Services
eXo Platform
8.3
Chat
Alfresco Content Services
eXo Platform
8.7
Notifications
Alfresco Content Services
eXo Platform
8.1
Discussions
Alfresco Content Services
eXo Platform
8.4
Surveys
Alfresco Content Services
eXo Platform
7.2
Internal knowledgebase
Alfresco Content Services
eXo Platform
8.3
Integrates with GoToMeeting
Alfresco Content Services
eXo Platform
9.0
Integrates with Gmail and Google Hangouts
Alfresco Content Services
eXo Platform
9.0
Integrates with Outlook
Alfresco Content Services
eXo Platform
7.5

File Sharing & Management

Alfresco Content Services
eXo Platform
8.1
Versioning
Alfresco Content Services
eXo Platform
8.6
Video files
Alfresco Content Services
eXo Platform
7.4
Audio files
Alfresco Content Services
eXo Platform
8.0
Document collaboration
Alfresco Content Services
eXo Platform
8.5
Access control
Alfresco Content Services
eXo Platform
8.6
Advanced security features
Alfresco Content Services
eXo Platform
8.0
Integrates with Google Drive
Alfresco Content Services
eXo Platform
7.2
Device sync
Alfresco Content Services
eXo Platform
8.0

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

eXo Platform

  • It is easy to use and install on any operating system. With a simple but elegant interface.
  • The chat and file sharing functions are very effective.
  • Status and activity updates, document sharing and administration tools work efficiently.
  • The cloud platform allows users to easily share information and files, and collaborate on project work.
  • Another benefit of this is that it makes mobile collaboration possible.
Emely Foster | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

eXo Platform

  • As the platform appears to be packed with features and functionality it may be a bit daunting at first to get used to it.
  • The initial adoption in a corporate setting would involve a number of questions, such as integration with other applications, data migration and security and the optimum adoption road map in order to maximise the benefit from the platform.
Ayhan Şehrin | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

eXo Platform

eXo Platform 8.2
Based on 2 answers
It is a stable platform that has uniquely solved my issues.
Daniel Ferraz | TrustRadius Reviewer

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

eXo Platform

eXo Platform 9.0
Based on 1 answer
This platform has a pleasant user interface, is very easy to use, and offers a lot of useful accessories and add-ons. At first it can be a little intimidating, but it doesn't take long to get used to it. It is considerably reliable and safe. Facilitates connection and collaboration with coworkers. It provides tools that allow you to capture, organize and act according to the internal knowledge of your team.
Emely Foster | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

eXo Platform

eXo Platform 8.5
Based on 5 answers
The eXo platform offers high quality support, which meets the requirements of our company, especially when you start using the platform, due to the amount of tools that can be overwhelming. The responses of the support are made in a short period of time
Anonymous | TrustRadius Reviewer

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

eXo Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

eXo Platform

We selected this product firstly because it's easy to use for end-users, even if it's not so simple to configure from an administrative point of view. Managing and tracking overall activities is quite easy and it's also possible to have an immediate vision of everything that is done on the platform. Users feel confident and are encouraged to share resources.
Luigi Trevisant | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

eXo Platform

  • The eXo platform is a great agile tool for concentrating internal human capital.
  • It is excellent for improving communication and collaboration between the company and group members.
  • It generates an effective collaborative work and maximizes productivity with the improvement of teamwork.
Emely Foster | TrustRadius Reviewer

Screenshots

Alfresco Content Services

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alfresco Content Services Editions & Modules

Additional Pricing Details

eXo Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5*

* per engaged user

eXo Platform Editions & Modules

On-premise Edition
Enterprise5$1
Enterprise Unlimited9$1
  1. engaged user/month
SaaS Edition
Professional Edition5$1
  1. engaged user/month
Additional Pricing Details
Professional: Starting at 100 users// Enterprise: Starting at 300 users// Enterprise Unlimited: Starting at 500 users

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
eXo Platform
8.2

Likelihood to Renew

Alfresco Content Services
9.0
eXo Platform
8.2

Usability

Alfresco Content Services
5.0
eXo Platform
9.0

Support Rating

Alfresco Content Services
8.0
eXo Platform
8.5

Implementation Rating

Alfresco Content Services
9.0
eXo Platform

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