What users are saying about
58 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

FileCloud

FileCloud is well suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server, or don't need to have the granular admin access, this wouldn't be appropriate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
FileCloud
7.3
Content capture & imaging
Alfresco Content Services
5.5
FileCloud
File sync, storage & archiving
Alfresco Content Services
9.3
FileCloud
8.1
Document management
Alfresco Content Services
9.9
FileCloud
8.1
Records management
Alfresco Content Services
8.6
FileCloud
Content search & retrieval
Alfresco Content Services
9.8
FileCloud
6.1
Enterprise content collaboration
Alfresco Content Services
8.6
FileCloud
7.2
Content publishing & creation
Alfresco Content Services
7.0
FileCloud
Security, risk management & information governance
Alfresco Content Services
9.1
FileCloud
7.2
Contract lifecycle management
Alfresco Content Services
7.6
FileCloud
Automated workflows
Alfresco Content Services
9.2
FileCloud
Artificial intelligence
Alfresco Content Services
8.0
FileCloud
Mobile support
Alfresco Content Services
4.0
FileCloud
Integration
Alfresco Content Services
9.3
FileCloud

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

FileCloud

  • Access internal file server data from anywhere on the planet with an internet connection.
  • Send out emails with expiration dates, password links, and access control.
  • Ability to send out attachments that are over the email limits for downloading.
  • It integrates with NTFS and Active Directory.
  • Integration plugin for Outlook and Office applications.
Anonymous | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

FileCloud

  • Updates need to be more apparent to FileCloud Drive
  • Uninstall/Reinstall was needed to fix most issues
  • Cost
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

FileCloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

FileCloud

Their product is actively being updated and has better integration with the Mac platform which Varonis Datanywhere was lacking. In addition, the pricing is substantially cheaper than that compared for Varonis and FileCloud has more capabilities to sync, access, and download the data. Overall the comparison wins by far against one of their competitors.
Anonymous | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

FileCloud

  • Allowed us to share our files easily
  • Allowed us to manage our cloud shares as we saw fit
  • The need to uninstall/reinstall after every other update was a little time consuming
Anonymous | TrustRadius Reviewer

Screenshots

Alfresco Content Services

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alfresco Content Services Editions & Modules

Additional Pricing Details

FileCloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FileCloud Editions & Modules

On-premise Edition
FileCloud$401
  1. per user
SaaS Edition
FileCloud Online$961
  1. per user
Additional Pricing Details
Self-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
FileCloud
7.2

Likelihood to Renew

Alfresco Content Services
9.0
FileCloud

Usability

Alfresco Content Services
5.0
FileCloud

Support Rating

Alfresco Content Services
8.0
FileCloud

Implementation Rating

Alfresco Content Services
9.0
FileCloud

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