What users are saying about
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 64 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
Enterprise Content Management
8.0
Alfresco Content Services
80%
FileHold Document Management software
Feature Set Not Supported
N/A
Alfresco Content Services ranks higher in 13/13 features
Alfresco Content Services ranks higher in 13/13 features
Content capture & imaging
3.2
32%
4 Ratings
N/A
0 Ratings
File sync, storage & archiving
9.0
90%
5 Ratings
N/A
0 Ratings
Document management
10.0
100%
6 Ratings
N/A
0 Ratings
Records management
8.0
80%
5 Ratings
N/A
0 Ratings
Content search & retrieval
10.0
100%
6 Ratings
N/A
0 Ratings
Enterprise content collaboration
8.1
81%
6 Ratings
N/A
0 Ratings
Content publishing & creation
7.9
79%
4 Ratings
N/A
0 Ratings
Security, risk management & information governance
9.0
90%
5 Ratings
N/A
0 Ratings
Contract lifecycle management
8.9
89%
5 Ratings
N/A
0 Ratings
Automated workflows
9.0
90%
3 Ratings
N/A
0 Ratings
Artificial intelligence
8.0
80%
2 Ratings
N/A
0 Ratings
Mobile support
3.1
31%
3 Ratings
N/A
0 Ratings
Integration
9.9
99%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- Alfresco Content Services is rated higher in 1 area: Likelihood to Recommend
- FileHold Document Management software is rated higher in 1 area: Usability
Likelihood to Recommend
8.1
Alfresco Content Services
81%
16 Ratings
7.0
FileHold Document Management software
70%
3 Ratings
Likelihood to Renew
9.0
Alfresco Content Services
90%
9 Ratings
FileHold Document Management software
N/A
0 Ratings
Usability
5.0
Alfresco Content Services
50%
1 Rating
6.0
FileHold Document Management software
60%
1 Rating
Performance
Alfresco Content Services
N/A
0 Ratings
7.0
FileHold Document Management software
70%
2 Ratings
Support Rating
7.1
Alfresco Content Services
71%
3 Ratings
FileHold Document Management software
N/A
0 Ratings
Implementation Rating
9.0
Alfresco Content Services
90%
2 Ratings
FileHold Document Management software
N/A
0 Ratings
Likelihood to Recommend
Alfresco Content Services
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesFileHold Document Management software
Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
President
Fluffex StudiosComputer Games, 1-10 employees
Pros
Alfresco Content Services
- Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
- The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
- We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Director of Technology and Chief Information Officer
Quality Matters ProgramE-Learning, 11-50 employees
FileHold Document Management software
- FileHold scales well and can serve small companies up to enterprises with thousands of users.
- Powerful workflow and approval processes.
- MS Office Integration, version control, a powerful search engine, and cloud availability.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 51-200 employeesCons
Alfresco Content Services
- Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
- Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
- Integration with multiple silos for content.

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesFileHold Document Management software
- Whenever there was an update done to the program, we would run into multiple issues.
Global Commodity Buyer - Side Door Hinges / Endgate Closures
General MotorsAutomotive, 5001-10,000 employees
Pricing Details
Alfresco Content Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alfresco Content Services Editions & Modules
—
Additional Pricing Details
—FileHold Document Management software
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Range
Starting Price
$0 Server and 5 users
FileHold Document Management software Editions & Modules
On-premise Edition
FileHold Express for 5 users | $3,7501 |
---|---|
FileHold Enterprise for 20 users | $7,6002 |
- Server and 5 users
- Server and 20 users
SaaS Edition
FileHold Express for 5 users | $15.001 |
---|---|
FileHold Enterprise | $10.002 |
- per user / month
- Per user / month
Additional Pricing Details
In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.Likelihood to Renew
Alfresco Content Services
Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Verified User
Former Employee in Information Technology
Media Production Company, 1001-5000 employeesFileHold Document Management software
No score
No answers yet
No answers on this topic
Usability
Alfresco Content Services
Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesFileHold Document Management software
FileHold Document Management software 6.0
Based on 1 answer
FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 51-200 employeesPerformance
Alfresco Content Services
No score
No answers yet
No answers on this topic
FileHold Document Management software
FileHold Document Management software 7.0
Based on 2 answers
FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 51-200 employeesSupport Rating
Alfresco Content Services
Alfresco Content Services 7.1
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesFileHold Document Management software
No score
No answers yet
No answers on this topic
Implementation Rating
Alfresco Content Services
Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesFileHold Document Management software
No score
No answers yet
No answers on this topic
Alternatives Considered
Alfresco Content Services
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesFileHold Document Management software
I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
President
Fluffex StudiosComputer Games, 1-10 employees
Return on Investment
Alfresco Content Services
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
FileHold Document Management software
- Faster approval process
- Better relationships with our plant [locations]
- Improved employee efficiency by making the approval process faster
- Improved employee efficiency by allowing employees to find documents faster through the search function
Global Commodity Buyer - Side Door Hinges / Endgate Closures
General MotorsAutomotive, 5001-10,000 employees