Alfresco Content Services vs FileHold Document Management software | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 58 reviews and ratings

Score 9.7 out of 10

Based on 4 reviews and ratings

Feature Rating Comparison

Alfresco Content Services

FileHold Document Management software

Content capture & imaging

File sync, storage & archiving

Document management

Records management

Content search & retrieval

Enterprise content collaboration

Content publishing & creation

Security, risk management & information governance

Contract lifecycle management

Automated workflows

Artificial intelligence

Mobile support

Integration

Pros

Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
We have been pleased with the overall system performance of Alfresco Enterprise Content Management.

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Director of Technology and Chief Information Officer

Quality Matters ProgramE-Learning, 11-50 employees

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Keep track of approval process once a document is submitted for approval
Allowed me to run reports on the amount of documents approved the first time through, second time through etc.
Allowed tracking of documents.

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Ioana Florina Buzgar

Global Commodity Buyer - Side Door Hinges / Endgate Closures

General MotorsAutomotive, 5001-10,000 employees

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Cons

Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
Integration with multiple silos for content.

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Verified User

Account Manager in Research & Development

Computer Software Company, 201-500 employees

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We could not find a graphical representation of the Workflow designer with drag-and-drop fields.
We also could not find any easy, efficient way to import or convert from other storage platforms.
The only other comment that my team had was that the color scheme could be tweaked to be more pleasing.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 51-200 employees

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Likelihood to Renew

Alfresco Content Services 9.0

Based on 9 answers

As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

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Verified User

Former Employee in Information Technology

Media Production Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Alfresco Content Services 5.0

Based on 1 answer

Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

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Verified User

Professional in Information Technology

Information Technology and Services Company, 201-500 employees

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FileHold Document Management software 6.0

Based on 1 answer

FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 51-200 employees

View all 1 answers on this topic

Performance

No score

No answers yet

No answers on this topic

FileHold Document Management software 7.0

Based on 1 answer

FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 51-200 employees

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Support Rating

Alfresco Content Services 8.0

Based on 3 answers

I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

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Verified User

Professional in Information Technology

Information Technology and Services Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Alfresco Content Services 9.0

Based on 2 answers

Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

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Verified User

Executive in Legal

Financial Services Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

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Verified User

Analyst in Information Technology

Financial Services Company, 10,001+ employees

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I find FileHold more useful than SAP at times. It is easier to use, you do not need transaction codes. Both programs allow you to run reports. I am not sure if SAP could be compared with FileHold due to the fact that I use SAP to get approval and funding on tooling contracts. However, in FileHold, all you get is an approval from your supervisors. If all the departments would use FileHold, it would be more efficient and effective.

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Ioana Florina Buzgar

Global Commodity Buyer - Side Door Hinges / Endgate Closures

General MotorsAutomotive, 5001-10,000 employees

View all 2 answers on this topic

Return on Investment

Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
Ability to secure documents and provide access to only those who should be allowed to see that content

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Programmer Analyst

Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees

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Faster approval process
Better relationships with our plant [locations]
Improved employee efficiency by making the approval process faster
Improved employee efficiency by allowing employees to find documents faster through the search function

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Ioana Florina Buzgar

Global Commodity Buyer - Side Door Hinges / Endgate Closures

General MotorsAutomotive, 5001-10,000 employees

View all 2 answers on this topic

Screenshots

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See All (3) FileHold Document Management software Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Alfresco Content Services Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Range*

* Varies

FileHold Document Management software Editions & Modules

On-premise Edition

FileHold Express for 5 users	$3,750¹
FileHold Enterprise for 20 users	$7,600²

Server and 5 users
Server and 20 users

SaaS Edition

FileHold Express for 5 users	$15.00¹
FileHold Enterprise	$10.00²

per user / month
Per user / month

Additional Pricing Details

In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.

Rating Summary

Alfresco Content Services

FileHold Document Management software

Alfresco Content Services

FileHold Document Management software

Alfresco Content Services

FileHold Document Management software

Alfresco Content Services

FileHold Document Management software

Alfresco Content Services

FileHold Document Management software

Alfresco Content Services

FileHold Document Management software

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