58 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

FileHold is great for any size department or organization that is looking to "go paperless." It is a great tool for groups that need to have workflow management and tracking, especially with forms. It is well-suited for groups that are already familiar with Microsoft Office, and not so much for users of other Office Suites.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
FileHold Document Management software
Content capture & imaging
Alfresco Content Services
5.5
FileHold Document Management software
File sync, storage & archiving
Alfresco Content Services
9.3
FileHold Document Management software
Document management
Alfresco Content Services
9.9
FileHold Document Management software
Records management
Alfresco Content Services
8.6
FileHold Document Management software
Content search & retrieval
Alfresco Content Services
9.8
FileHold Document Management software
Enterprise content collaboration
Alfresco Content Services
8.6
FileHold Document Management software
Content publishing & creation
Alfresco Content Services
7.0
FileHold Document Management software
Security, risk management & information governance
Alfresco Content Services
9.1
FileHold Document Management software
Contract lifecycle management
Alfresco Content Services
7.6
FileHold Document Management software
Automated workflows
Alfresco Content Services
9.2
FileHold Document Management software
Artificial intelligence
Alfresco Content Services
8.0
FileHold Document Management software
Mobile support
Alfresco Content Services
3.9
FileHold Document Management software
Integration
Alfresco Content Services
9.3
FileHold Document Management software

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

FileHold Document Management software

  • Keep track of approval process once a document is submitted for approval
  • Allowed me to run reports on the amount of documents approved the first time through, second time through etc.
  • Allowed tracking of documents.
Ioana Florina Buzgar | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

  • We could not find a graphical representation of the Workflow designer with drag-and-drop fields.
  • We also could not find any easy, efficient way to import or convert from other storage platforms.
  • The only other comment that my team had was that the color scheme could be tweaked to be more pleasing.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

No score
No answers yet
No answers on this topic

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

FileHold Document Management software 6.0
Based on 1 answer
FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
Anonymous | TrustRadius Reviewer

Performance

Alfresco Content Services

No score
No answers yet
No answers on this topic

FileHold Document Management software

FileHold Document Management software 7.0
Based on 1 answer
FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
Anonymous | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

FileHold Document Management software

No score
No answers yet
No answers on this topic

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

FileHold Document Management software

I find FileHold more useful than SAP at times. It is easier to use, you do not need transaction codes. Both programs allow you to run reports. I am not sure if SAP could be compared with FileHold due to the fact that I use SAP to get approval and funding on tooling contracts. However, in FileHold, all you get is an approval from your supervisors. If all the departments would use FileHold, it would be more efficient and effective.
Ioana Florina Buzgar | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

FileHold Document Management software

  • Faster approval process
  • Better relationships with our plant [locations]
  • Improved employee efficiency by making the approval process faster
  • Improved employee efficiency by allowing employees to find documents faster through the search function
Ioana Florina Buzgar | TrustRadius Reviewer

Screenshots

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alfresco Content Services Editions & Modules

Additional Pricing Details

FileHold Document Management software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Range*

* Varies

FileHold Document Management software Editions & Modules

On-premise Edition
FileHold Express for 5 users$3,7501
FileHold Enterprise for 20 users$7,6002
  1. Server and 5 users
  2. Server and 20 users
SaaS Edition
FileHold Express for 5 users$15.001
FileHold Enterprise$10.002
  1. per user / month
  2. Per user / month
Additional Pricing Details
In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
FileHold Document Management software
7.0

Likelihood to Renew

Alfresco Content Services
9.0
FileHold Document Management software

Usability

Alfresco Content Services
5.0
FileHold Document Management software
6.0

Performance

Alfresco Content Services
FileHold Document Management software
7.0

Support Rating

Alfresco Content Services
8.0
FileHold Document Management software

Implementation Rating

Alfresco Content Services
9.0
FileHold Document Management software

Add comparison