64 Ratings
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Score 9.1 out of 100
5 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.0

    Alfresco Content Services

    80%

    FileHold Document Management software

    Feature Set Not Supported
    N/A
    Alfresco Content Services ranks higher in 13/13 features

    Content capture & imaging

    3.2
    32%
    4 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Document management

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Records management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    8.1
    81%
    6 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Automated workflows

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Mobile support

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Integration

    9.9
    99%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Alfresco Content Services is rated higher in 1 area: Likelihood to Recommend
    • FileHold Document Management software is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.1

    Alfresco Content Services

    81%
    16 Ratings
    7.0

    FileHold Document Management software

    70%
    3 Ratings

    Likelihood to Renew

    9.0

    Alfresco Content Services

    90%
    9 Ratings

    FileHold Document Management software

    N/A
    0 Ratings

    Usability

    5.0

    Alfresco Content Services

    50%
    1 Rating
    6.0

    FileHold Document Management software

    60%
    1 Rating

    Performance

    Alfresco Content Services

    N/A
    0 Ratings
    7.0

    FileHold Document Management software

    70%
    2 Ratings

    Support Rating

    7.1

    Alfresco Content Services

    71%
    3 Ratings

    FileHold Document Management software

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Alfresco Content Services

    90%
    2 Ratings

    FileHold Document Management software

    N/A
    0 Ratings

    Likelihood to Recommend

    Alfresco Content Services

    If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
    Anonymous | TrustRadius Reviewer

    FileHold Document Management software

    Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
    Duc Minh Nguyen | TrustRadius Reviewer

    Pros

    Alfresco Content Services

    • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
    • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
    • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
    Julie Henn | TrustRadius Reviewer

    FileHold Document Management software

    • FileHold scales well and can serve small companies up to enterprises with thousands of users.
    • Powerful workflow and approval processes.
    • MS Office Integration, version control, a powerful search engine, and cloud availability.
    Anonymous | TrustRadius Reviewer

    Cons

    Alfresco Content Services

    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Anonymous | TrustRadius Reviewer

    FileHold Document Management software

    • Whenever there was an update done to the program, we would run into multiple issues.
    Ioana Florina Buzgar | TrustRadius Reviewer

    Pricing Details

    Alfresco Content Services

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Alfresco Content Services Editions & Modules

    Additional Pricing Details

    FileHold Document Management software

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    Range

    Starting Price

    $0 Server and 5 users

    FileHold Document Management software Editions & Modules

    On-premise Edition
    FileHold Express for 5 users$3,7501
    FileHold Enterprise for 20 users$7,6002
    1. Server and 5 users
    2. Server and 20 users
    SaaS Edition
    FileHold Express for 5 users$15.001
    FileHold Enterprise$10.002
    1. per user / month
    2. Per user / month
    Additional Pricing Details
    In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.

    Likelihood to Renew

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 9 answers
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Anonymous | TrustRadius Reviewer

    FileHold Document Management software

    No score
    No answers yet
    No answers on this topic

    Usability

    Alfresco Content Services

    Alfresco Content Services 5.0
    Based on 1 answer
    Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
    Anonymous | TrustRadius Reviewer

    FileHold Document Management software

    FileHold Document Management software 6.0
    Based on 1 answer
    FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
    Anonymous | TrustRadius Reviewer

    Performance

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    FileHold Document Management software

    FileHold Document Management software 7.0
    Based on 2 answers
    FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Alfresco Content Services

    Alfresco Content Services 7.1
    Based on 3 answers
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Anonymous | TrustRadius Reviewer

    FileHold Document Management software

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 2 answers
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Anonymous | TrustRadius Reviewer

    FileHold Document Management software

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Alfresco Content Services

    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Anonymous | TrustRadius Reviewer

    FileHold Document Management software

    I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
    Duc Minh Nguyen | TrustRadius Reviewer

    Return on Investment

    Alfresco Content Services

    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Jeff Neeve | TrustRadius Reviewer

    FileHold Document Management software

    • Faster approval process
    • Better relationships with our plant [locations]
    • Improved employee efficiency by making the approval process faster
    • Improved employee efficiency by allowing employees to find documents faster through the search function
    Ioana Florina Buzgar | TrustRadius Reviewer

    Screenshots

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