What users are saying about
64 Ratings
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Based on 64 reviews and ratings
Google Drive
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Top Rated
5204 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 5204 reviews and ratings
Feature Set Ratings
Enterprise Content Management
8.0
Alfresco Content Services
80%
Google Drive
Feature Set Not Supported
N/A
Alfresco Content Services ranks higher in 13/13 features
Alfresco Content Services ranks higher in 13/13 features
Content capture & imaging
3.2
32%
4 Ratings
N/A
0 Ratings
File sync, storage & archiving
9.0
90%
5 Ratings
N/A
0 Ratings
Document management
10.0
100%
6 Ratings
N/A
0 Ratings
Records management
8.0
80%
5 Ratings
N/A
0 Ratings
Content search & retrieval
10.0
100%
6 Ratings
N/A
0 Ratings
Enterprise content collaboration
8.1
81%
6 Ratings
N/A
0 Ratings
Content publishing & creation
7.9
79%
4 Ratings
N/A
0 Ratings
Security, risk management & information governance
9.0
90%
5 Ratings
N/A
0 Ratings
Contract lifecycle management
8.9
89%
5 Ratings
N/A
0 Ratings
Automated workflows
9.0
90%
3 Ratings
N/A
0 Ratings
Artificial intelligence
8.0
80%
2 Ratings
N/A
0 Ratings
Mobile support
3.1
31%
3 Ratings
N/A
0 Ratings
Integration
9.9
99%
3 Ratings
N/A
0 Ratings
File Sharing & Management
Alfresco Content Services
Feature Set Not Supported
N/A
8.6
Google Drive
86%
Google Drive ranks higher in 7/7 features
Google Drive ranks higher in 7/7 features
Versioning
N/A
0 Ratings
8.5
85%
170 Ratings
Video files
N/A
0 Ratings
8.4
84%
160 Ratings
Audio files
N/A
0 Ratings
8.7
87%
155 Ratings
Document collaboration
N/A
0 Ratings
9.3
93%
188 Ratings
Access control
N/A
0 Ratings
8.7
87%
185 Ratings
File search
N/A
0 Ratings
8.4
84%
189 Ratings
Device sync
N/A
0 Ratings
8.5
85%
176 Ratings
Cloud Storage Security & Administration
Alfresco Content Services
Feature Set Not Supported
N/A
8.7
Google Drive
87%
Google Drive ranks higher in 3/3 features
Google Drive ranks higher in 3/3 features
User and role management
N/A
0 Ratings
8.9
89%
173 Ratings
File organization
N/A
0 Ratings
8.6
86%
183 Ratings
Device management
N/A
0 Ratings
8.7
87%
101 Ratings
Cloud Storage Platform
Alfresco Content Services
Feature Set Not Supported
N/A
8.8
Google Drive
88%
Google Drive ranks higher in 3/3 features
Google Drive ranks higher in 3/3 features
Performance
N/A
0 Ratings
8.8
88%
182 Ratings
Reliability
N/A
0 Ratings
9.0
90%
184 Ratings
Storage Reports
N/A
0 Ratings
8.5
85%
89 Ratings
Attribute Ratings
- Alfresco Content Services is rated higher in 1 area: Implementation Rating
- Google Drive is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
Likelihood to Recommend
8.1
Alfresco Content Services
81%
16 Ratings
8.8
Google Drive
88%
191 Ratings
Likelihood to Renew
9.0
Alfresco Content Services
90%
9 Ratings
9.9
Google Drive
99%
5 Ratings
Usability
5.0
Alfresco Content Services
50%
1 Rating
7.2
Google Drive
72%
38 Ratings
Performance
Alfresco Content Services
N/A
0 Ratings
9.4
Google Drive
94%
14 Ratings
Support Rating
7.1
Alfresco Content Services
71%
3 Ratings
7.3
Google Drive
73%
83 Ratings
In-Person Training
Alfresco Content Services
N/A
0 Ratings
9.0
Google Drive
90%
1 Rating
Implementation Rating
9.0
Alfresco Content Services
90%
2 Ratings
8.0
Google Drive
80%
9 Ratings
Likelihood to Recommend
Alfresco Content Services
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesGoogle Drive
Google Drive is a fantastic tool for storing personal content and communicating public data. It might be useful in a situation when a person has to keep track of his or her identifying credentials. In any case, if space is an issue, a person may want to store a big number of huge video files on a fast storage hardware device rather than using Google Drive.
Senior Management Information Systems Director
HitechnologyInformation Technology & Services, 51-200 employees
Pros
Alfresco Content Services
- Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
- The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
- We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Director of Technology and Chief Information Officer
Quality Matters ProgramE-Learning, 11-50 employees
Google Drive
- Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
- You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
- You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Customer Success Manager
Tarsil.pkInformation Technology & Services, 1-10 employees
Cons
Alfresco Content Services
- Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
- Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
- Integration with multiple silos for content.

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesGoogle Drive
- Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
- Could be more robust and flexible as far as assigning restrictions.
- Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.

Verified User
Employee in Information Technology
Education Management Company, 51-200 employeesPricing Details
Alfresco Content Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alfresco Content Services Editions & Modules
—
Additional Pricing Details
—Google Drive
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per month
Google Drive Editions & Modules
Edition
Basic | $6.001 |
---|---|
Business | $12.001 |
Enterprise | Contact Vendor for Quote1 |
- per month
Additional Pricing Details
Discounts are available for students, educators, and non profit organizations.Likelihood to Renew
Alfresco Content Services
Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Verified User
Former Employee in Information Technology
Media Production Company, 1001-5000 employeesGoogle Drive
Google Drive 9.9
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Brand Enhancer
FreelancerWriting and Editing, 1-10 employees
Usability
Alfresco Content Services
Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesGoogle Drive
Google Drive 7.2
Based on 38 answers
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Accounting Department
Liber HoldingsWarehousing, 11-50 employees
Performance
Alfresco Content Services
No score
No answers yet
No answers on this topic
Google Drive
Google Drive 9.4
Based on 14 answers
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.

Verified User
Consultant in Information Technology
Accounting Company, 10,001+ employeesSupport Rating
Alfresco Content Services
Alfresco Content Services 7.1
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesGoogle Drive
Google Drive 7.3
Based on 83 answers
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Researcher
UW MadisonResearch, 10,001+ employees
In-Person Training
Alfresco Content Services
No score
No answers yet
No answers on this topic
Google Drive
Google Drive 9.0
Based on 1 answer
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.

Verified User
Employee in Information Technology
Education Management Company, 51-200 employeesImplementation Rating
Alfresco Content Services
Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesGoogle Drive
Google Drive 8.0
Based on 9 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Research Assistant
TrustRadiusResearch, 11-50 employees
Alternatives Considered
Alfresco Content Services
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesGoogle Drive
Google Drive's major competitor is Microsoft OneDrive. Though there are a few differences, the services are essentially identical in terms of functionality. While Microsoft's free users have access to more powerful productivity apps and sharing opportunities, Google offers more initial free storage. As a result, Google is the most cost-effective option.
Senior Software Engineer
AlphatechverseElectrical & Electronic Manufacturing, 11-50 employees
Return on Investment
Alfresco Content Services
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
Google Drive
- It is best to use if your university has partnered with Google. Unlimited Cloud Storage plus simplicity is evert student's dream!
- It would be good, though, if Google would partner with other companies to be able to support/run other file types.
- It is not pricey for all it's worth!
Student
University of the Philippines Open UniversityBroadcast Media, 1-10 employees