What users are saying about

Alfresco Content Services vs Google Drive

Alfresco Content Services
64 Ratings
Google Drive
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Top Rated
5204 Ratings

Alfresco Content Services

64 Ratings
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Score 9.1 out of 100

Based on 64 reviews and ratings

Google Drive

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Top Rated
5204 Ratings
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Score 8.8 out of 100

Based on 5204 reviews and ratings

Feature Set Ratings

    Enterprise Content Management

    8.0

    Alfresco Content Services

    80%

    Google Drive

    Feature Set Not Supported
    N/A
    Alfresco Content Services ranks higher in 13/13 features
    Alfresco Content Services ranks higher in 13/13 features

    Content capture & imaging

    3.2
    32%
    4 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Document management

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Records management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    8.1
    81%
    6 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Automated workflows

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Mobile support

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Integration

    9.9
    99%
    3 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    Alfresco Content Services

    Feature Set Not Supported
    N/A
    8.6

    Google Drive

    86%
    Google Drive ranks higher in 7/7 features
    Google Drive ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    8.5
    85%
    170 Ratings

    Video files

    N/A
    0 Ratings
    8.4
    84%
    160 Ratings

    Audio files

    N/A
    0 Ratings
    8.7
    87%
    155 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.3
    93%
    188 Ratings

    Access control

    N/A
    0 Ratings
    8.7
    87%
    185 Ratings

    File search

    N/A
    0 Ratings
    8.4
    84%
    189 Ratings

    Device sync

    N/A
    0 Ratings
    8.5
    85%
    176 Ratings

    Cloud Storage Security & Administration

    Alfresco Content Services

    Feature Set Not Supported
    N/A
    8.7

    Google Drive

    87%
    Google Drive ranks higher in 3/3 features
    Google Drive ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    8.9
    89%
    173 Ratings

    File organization

    N/A
    0 Ratings
    8.6
    86%
    183 Ratings

    Device management

    N/A
    0 Ratings
    8.7
    87%
    101 Ratings

    Cloud Storage Platform

    Alfresco Content Services

    Feature Set Not Supported
    N/A
    8.8

    Google Drive

    88%
    Google Drive ranks higher in 3/3 features
    Google Drive ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    8.8
    88%
    182 Ratings

    Reliability

    N/A
    0 Ratings
    9.0
    90%
    184 Ratings

    Storage Reports

    N/A
    0 Ratings
    8.5
    85%
    89 Ratings

    Attribute Ratings

    • Alfresco Content Services is rated higher in 1 area: Implementation Rating
    • Google Drive is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.1

    Alfresco Content Services

    81%
    16 Ratings
    8.8

    Google Drive

    88%
    191 Ratings

    Likelihood to Renew

    9.0

    Alfresco Content Services

    90%
    9 Ratings
    9.9

    Google Drive

    99%
    5 Ratings

    Usability

    5.0

    Alfresco Content Services

    50%
    1 Rating
    7.2

    Google Drive

    72%
    38 Ratings

    Performance

    Alfresco Content Services

    N/A
    0 Ratings
    9.4

    Google Drive

    94%
    14 Ratings

    Support Rating

    7.1

    Alfresco Content Services

    71%
    3 Ratings
    7.3

    Google Drive

    73%
    83 Ratings

    In-Person Training

    Alfresco Content Services

    N/A
    0 Ratings
    9.0

    Google Drive

    90%
    1 Rating

    Implementation Rating

    9.0

    Alfresco Content Services

    90%
    2 Ratings
    8.0

    Google Drive

    80%
    9 Ratings

    Likelihood to Recommend

    Alfresco Content Services

    If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Google Drive

    Google Drive is a fantastic tool for storing personal content and communicating public data. It might be useful in a situation when a person has to keep track of his or her identifying credentials. In any case, if space is an issue, a person may want to store a big number of huge video files on a fast storage hardware device rather than using Google Drive.

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    Dewan Ahmed | TrustRadius Reviewer
    Dewan Ahmed
    View all 191 answers on this topic

    Pros

    Alfresco Content Services

    • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
    • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
    • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.

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    Julie Henn | TrustRadius Reviewer
    Julie Henn
    View all 16 answers on this topic

    Google Drive

    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS

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    Humayun Farooqi | TrustRadius Reviewer
    Humayun Farooqi
    View all 191 answers on this topic

    Cons

    Alfresco Content Services

    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Google Drive

    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 191 answers on this topic

    Pricing Details

    Alfresco Content Services

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Alfresco Content Services Editions & Modules

    —
    Additional Pricing Details
    —

    Google Drive

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    Google Drive Editions & Modules

    Edition
    Basic$6.001
    Business$12.001
    EnterpriseContact Vendor for Quote1
    1. per month
    Additional Pricing Details
    Discounts are available for students, educators, and non profit organizations.

    Likelihood to Renew

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 9 answers
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 9 answers on this topic

    Google Drive

    Google Drive 9.9
    Based on 5 answers
    For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.

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    Sumant Luhar | TrustRadius Reviewer
    Sumant Luhar
    View all 5 answers on this topic

    Usability

    Alfresco Content Services

    Alfresco Content Services 5.0
    Based on 1 answer
    Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Google Drive

    Google Drive 7.2
    Based on 38 answers
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.

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    Mandy Cramer | TrustRadius Reviewer
    Mandy Cramer
    View all 38 answers on this topic

    Performance

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    Google Drive

    Google Drive 9.4
    Based on 14 answers
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 14 answers on this topic

    Support Rating

    Alfresco Content Services

    Alfresco Content Services 7.1
    Based on 3 answers
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Google Drive

    Google Drive 7.3
    Based on 83 answers
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.

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    Kaya Gabriella | TrustRadius Reviewer
    Kaya Gabriella
    View all 83 answers on this topic

    In-Person Training

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    Google Drive

    Google Drive 9.0
    Based on 1 answer
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Implementation Rating

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 2 answers
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Google Drive

    Google Drive 8.0
    Based on 9 answers
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases

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    Elizabeth Sullivan-Hasson | TrustRadius Reviewer
    Elizabeth Sullivan-Hasson
    View all 9 answers on this topic

    Alternatives Considered

    Alfresco Content Services

    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Google Drive

    Google Drive's major competitor is Microsoft OneDrive. Though there are a few differences, the services are essentially identical in terms of functionality. While Microsoft's free users have access to more powerful productivity apps and sharing opportunities, Google offers more initial free storage. As a result, Google is the most cost-effective option.

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    Ore Kamin | TrustRadius Reviewer
    Ore Kamin
    View all 191 answers on this topic

    Return on Investment

    Alfresco Content Services

    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content

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    Jeff Neeve | TrustRadius Reviewer
    Jeff Neeve
    View all 16 answers on this topic

    Google Drive

    • It is best to use if your university has partnered with Google. Unlimited Cloud Storage plus simplicity is evert student's dream!
    • It would be good, though, if Google would partner with other companies to be able to support/run other file types.
    • It is not pricey for all it's worth!

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    Nicolas Van Levi Buenviaje | TrustRadius Reviewer
    Nicolas Van Levi Buenviaje
    View all 191 answers on this topic

    Screenshots

    Alfresco Content Services

    —

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