What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 58 reviews and ratings
Google Drive
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Top Rated
4148 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 4148 reviews and ratings
Likelihood to Recommend
Alfresco Content Services
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesGoogle Drive
1) Tools to share everyone's opinions on a single platform. 2) Cost-effective and easy way to communicate and share important documents with team members. 3) Easy to access from anywhere, just need to have an internet and a Google Drive account to access it. 4) Easy to upload and download from Google Drive. 5) For privacy reasons, Google Drive can be used to store important documents.
Courier care floor pro
Skip the dishesRestaurants, 1001-5000 employees
Feature Rating Comparison
Enterprise Content Management
Alfresco Content Services
8.1
Google Drive
—
Content capture & imaging
Alfresco Content Services
5.5
Google Drive
—
File sync, storage & archiving
Alfresco Content Services
9.3
Google Drive
—
Document management
Alfresco Content Services
9.9
Google Drive
—
Records management
Alfresco Content Services
8.6
Google Drive
—
Content search & retrieval
Alfresco Content Services
9.8
Google Drive
—
Enterprise content collaboration
Alfresco Content Services
8.6
Google Drive
—
Content publishing & creation
Alfresco Content Services
7.0
Google Drive
—
Security, risk management & information governance
Alfresco Content Services
9.1
Google Drive
—
Contract lifecycle management
Alfresco Content Services
7.6
Google Drive
—
Automated workflows
Alfresco Content Services
9.2
Google Drive
—
Artificial intelligence
Alfresco Content Services
8.0
Google Drive
—
Mobile support
Alfresco Content Services
3.9
Google Drive
—
Integration
Alfresco Content Services
9.3
Google Drive
—
File Sharing & Management
Alfresco Content Services
—
Google Drive
8.9
Versioning
Alfresco Content Services
—
Google Drive
8.6
Video files
Alfresco Content Services
—
Google Drive
8.6
Audio files
Alfresco Content Services
—
Google Drive
8.8
Document collaboration
Alfresco Content Services
—
Google Drive
9.5
Access control
Alfresco Content Services
—
Google Drive
8.9
File search
Alfresco Content Services
—
Google Drive
8.6
Device sync
Alfresco Content Services
—
Google Drive
9.1
Cloud Storage Security & Administration
Alfresco Content Services
—
Google Drive
8.8
User and role management
Alfresco Content Services
—
Google Drive
8.9
File organization
Alfresco Content Services
—
Google Drive
8.7
Device management
Alfresco Content Services
—
Google Drive
8.7
Cloud Storage Platform
Alfresco Content Services
—
Google Drive
9.1
Performance
Alfresco Content Services
—
Google Drive
9.3
Reliability
Alfresco Content Services
—
Google Drive
9.4
Storage Reports
Alfresco Content Services
—
Google Drive
8.7
Pros
Alfresco Content Services
- Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
- The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
- We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Director of Technology and Chief Information Officer
Quality Matters ProgramE-Learning, 11-50 employees
Google Drive
- Allows team members to access, add or edit files in real-time.
- Allows me to share spreadsheets and files with non-team members.
- It is very easy to use and I love that it integrates directly to the computer so I don't have to upload and download files constantly.
Accounting Department
Liber HoldingsWarehousing, 11-50 employees
Cons
Alfresco Content Services
- Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
- Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
- Integration with multiple silos for content.

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesGoogle Drive
- The biggest problem that comes up is when sharing a file and you accidentally don't give the person access. It's easy to forget. I shared something yesterday and then closed my computer, not realizing I never gave anyone permission to view it. Maybe the UX could bring it to your attention rather than you have to search it out.
- Honestly, the rest is great. No notes.
Technical Writer
UnqorkE-Learning, 201-500 employees
Likelihood to Renew
Alfresco Content Services
Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Verified User
Former Employee in Information Technology
Media Production Company, 1001-5000 employeesGoogle Drive
Google Drive 9.9
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Brand Enhancer
FreelancerWriting and Editing, 1-10 employees
Usability
Alfresco Content Services
Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesGoogle Drive
Google Drive 9.5
Based on 35 answers
Google Drive is very easy to use, and most of the time, does not require a subscription (anyone with a Google account can use it). All of the documents are similar to ones that most people have worked with before (i.e. Sheets is similar to Excel) and the interface is pretty intuitive. Changes are saved immediately, so there's not too much of a learning curve and the version history feature allows you to go back if you've made a mistake (i.e. accidentally deleting something).

Verified User
Consultant in Information Technology
Accounting Company, 10,001+ employeesPerformance
Alfresco Content Services
No score
No answers yet
No answers on this topic
Google Drive
Google Drive 9.4
Based on 14 answers
Google Drive syncs in backgroud and does not affect pc performance. Google drive on the web has no slow downs. I can work on my legacy Windows 10/i5 2520M / 8GB / 480Gb SSD laptop.
Google Sheets is excel level and gives complete spreadsheet features which passes excel in some areas.

Verified User
Director in Professional Services
Computer Software Company, 11-50 employeesSupport Rating
Alfresco Content Services
Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesGoogle Drive
Google Drive 8.7
Based on 82 answers
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Researcher
UW MadisonResearch, 10,001+ employees
Implementation Rating
Alfresco Content Services
Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesGoogle Drive
Google Drive 8.0
Based on 9 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Research Assistant
TrustRadiusResearch, 11-50 employees
Alternatives Considered
Alfresco Content Services
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesGoogle Drive
The main aspect that led us to stay with Google Drive compared to the other software is its storage capacity that is undoubtedly superior. In the same way, to be able to work from the Gmail account is another point in favor because we consider this mail service as the most complete at present.
Banking, 5001-10,000 employees
Return on Investment
Alfresco Content Services
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
Google Drive
- For Google Drive for corporate use, it is easy to scale up or down based on number of users joining or leaving our organisation.
- For Google Drive for personal use, it is always good to have it free; however it does not reward long term users with additional storage space like Microsoft does.
- Cost of using it for corporate use is not too expensive compared to buying on-site file servers and storage servers.
- Easy for our staff to set up and use.

Verified User
Executive in Other
Information Technology and Services Company, 51-200 employeesScreenshots
Alfresco Content Services
—Pricing Details
Alfresco Content Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Alfresco Content Services Editions & Modules
—
Additional Pricing Details
—Google Drive
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Google Drive Editions & Modules
Edition
Basic | $6.001 |
---|---|
Business | $12.001 |
Enterprise | Contact Vendor for Quote1 |
- per month