64 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 9 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.0

    Alfresco Content Services

    80%

    Hitachi Content Platform (HCP)

    Feature Set Not Supported
    N/A
    Alfresco Content Services ranks higher in 13/13 features

    Content capture & imaging

    3.2
    32%
    4 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Document management

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Records management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    8.1
    81%
    6 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Automated workflows

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Mobile support

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Integration

    9.9
    99%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Hitachi Content Platform (HCP) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    Alfresco Content Services

    81%
    16 Ratings
    9.0

    Hitachi Content Platform (HCP)

    90%
    2 Ratings

    Likelihood to Renew

    9.0

    Alfresco Content Services

    90%
    9 Ratings

    Hitachi Content Platform (HCP)

    N/A
    0 Ratings

    Usability

    5.0

    Alfresco Content Services

    50%
    1 Rating

    Hitachi Content Platform (HCP)

    N/A
    0 Ratings

    Support Rating

    7.1

    Alfresco Content Services

    71%
    3 Ratings

    Hitachi Content Platform (HCP)

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Alfresco Content Services

    90%
    2 Ratings

    Hitachi Content Platform (HCP)

    N/A
    0 Ratings

    Likelihood to Recommend

    Alfresco Content Services

    If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
    Anonymous | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    • [Hitachi Content Platform (HCP) is] well suited for needs requiring a highly secure, multi-tenant on-premise object store.
    • Exceeds expectations with respect to object level attributes and permissions
    • Has excellent S3/HS3 REST API feature set
    • Situations which require versioning and proven Immutability (certified by Governments)
    - Expensive to use for general file storage publishing where meta data, compliance, retention, versioning are unnecessary.
    Anonymous | TrustRadius Reviewer

    Pros

    Alfresco Content Services

    • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
    • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
    • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
    Julie Henn | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    • HCP/HDI interface works like charm. it's easy to deploy and scale.
    • Hitachi customer support is at par with expectations
    • More cost effective than EMC/NetApp solutions.
    Anonymous | TrustRadius Reviewer

    Cons

    Alfresco Content Services

    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Anonymous | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    • Cost structure is by capacity and is expensive
    • Some access settings are mutually exclusive for performance (REST vs. CIFS)
    • QoS by Tenant requires use of external ADC (Hitachi suggested and sold us Pulse Secure) and their support on this product offering is not up to their normally high standard
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Alfresco Content Services

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Hitachi Content Platform (HCP)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 9 answers
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Anonymous | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    No score
    No answers yet
    No answers on this topic

    Usability

    Alfresco Content Services

    Alfresco Content Services 5.0
    Based on 1 answer
    Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
    Anonymous | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Alfresco Content Services

    Alfresco Content Services 7.1
    Based on 3 answers
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Anonymous | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 2 answers
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Anonymous | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Alfresco Content Services

    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Anonymous | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    My company has close ties with Hitachi. NetApp chargeback was more per Gig and for cost saving purposes, we had to choose HCP.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Alfresco Content Services

    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Jeff Neeve | TrustRadius Reviewer

    Hitachi Content Platform (HCP)

    • Best on premise solution of its' kind that encapsulates all our needs
    • ROI has been positive but it does raise questions at renewal time in terms of cost/GB vs other 2nd tier storage types
    Anonymous | TrustRadius Reviewer

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