What users are saying about
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Top Rated
1696 Ratings
58 Ratings
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Score 8.6 out of 100

MS SharePoint

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Top Rated
1696 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

MS SharePoint

We primarily use [MS] SharePoint for enterprise content, document and record management, including storage, retrieval, searching, archiving, tracking, management, and reporting of data. Much of the impetus for this is to conform to various legal, information management, and process compliance requirements. Our SharePoint implementation replaces legacy shared corporate fileservers which have now been migrated to Azure cloud.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
MS SharePoint
Content capture & imaging
Alfresco Content Services
5.5
MS SharePoint
File sync, storage & archiving
Alfresco Content Services
9.3
MS SharePoint
Document management
Alfresco Content Services
9.9
MS SharePoint
Records management
Alfresco Content Services
8.6
MS SharePoint
Content search & retrieval
Alfresco Content Services
9.8
MS SharePoint
Enterprise content collaboration
Alfresco Content Services
8.6
MS SharePoint
Content publishing & creation
Alfresco Content Services
7.0
MS SharePoint
Security, risk management & information governance
Alfresco Content Services
9.1
MS SharePoint
Contract lifecycle management
Alfresco Content Services
7.6
MS SharePoint
Automated workflows
Alfresco Content Services
9.2
MS SharePoint
Artificial intelligence
Alfresco Content Services
8.0
MS SharePoint
Mobile support
Alfresco Content Services
3.9
MS SharePoint
Integration
Alfresco Content Services
9.3
MS SharePoint

Project Management

Alfresco Content Services
MS SharePoint
7.1
Task Management
Alfresco Content Services
MS SharePoint
7.6
Gantt Charts
Alfresco Content Services
MS SharePoint
5.9
Scheduling
Alfresco Content Services
MS SharePoint
7.0
Workflow Automation
Alfresco Content Services
MS SharePoint
7.4
Mobile Access
Alfresco Content Services
MS SharePoint
7.1
Search
Alfresco Content Services
MS SharePoint
7.6
Visual planning tools
Alfresco Content Services
MS SharePoint
7.3

Communication

Alfresco Content Services
MS SharePoint
7.2
Chat
Alfresco Content Services
MS SharePoint
6.7
Notifications
Alfresco Content Services
MS SharePoint
7.3
Discussions
Alfresco Content Services
MS SharePoint
7.4
Surveys
Alfresco Content Services
MS SharePoint
6.8
Internal knowledgebase
Alfresco Content Services
MS SharePoint
7.8
Integrates with GoToMeeting
Alfresco Content Services
MS SharePoint
6.7
Integrates with Gmail and Google Hangouts
Alfresco Content Services
MS SharePoint
6.3
Integrates with Outlook
Alfresco Content Services
MS SharePoint
8.7

File Sharing & Management

Alfresco Content Services
MS SharePoint
8.0
Versioning
Alfresco Content Services
MS SharePoint
8.1
Video files
Alfresco Content Services
MS SharePoint
7.8
Audio files
Alfresco Content Services
MS SharePoint
7.9
Document collaboration
Alfresco Content Services
MS SharePoint
8.7
Access control
Alfresco Content Services
MS SharePoint
8.6
Advanced security features
Alfresco Content Services
MS SharePoint
7.9
Integrates with Google Drive
Alfresco Content Services
MS SharePoint
7.0
Device sync
Alfresco Content Services
MS SharePoint
8.2

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

MS SharePoint

  • Permission management: This is super relevant and wonderful for controlling what your audience can see and do, for example, when you need someone to constantly see changes to a "living document" but not have the ability to intervene in the process.
  • Contact groups: I find it super good since not necessarily the site administrators are the only ones who can manage the group, you can make any member of the group can manage the rest of the members without this being involved in other site settings. Also when granting permissions, distributing documents, announcements, tasks, it is very easy to do it by group of contacts than one by one.
  • Version history: We know that we are exposed to errors and accidents, so having the previous versions of a document, being able to see who has modified and having the possibility of restoring any of those versions can save the day. I always feel that I am protected and that is why I always promote working in the cloud.
  • Integration with other MS tools: The workflows that connect outlook, sharepoint, onedrive, among others, where you can manage multiple actions for all these tools seems wonderful to me, it allows a super necessary and simple expansion to be able to automate tasks that used to be performed manually on a daily basis, it certainly contributes to efficiency.
Andrea Lemo | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

MS SharePoint

  • Managing access permissions is still clunky - not a whole lot better in newer versions than it was way back when it was first launched.
  • Re-organization of the site hierarchy isn't very easy. You need a third-party tool to do anything meaningful when you want to rearrange your site pages and move site libraries.
  • It doesn't provide for any kind of backup, so you have to either have it on=prem where you can backup the entire server or you have to buy a third-party tool if you are using the online hosted version (SPO).
Jane Updegraff | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

MS SharePoint

MS SharePoint 9.7
Based on 21 answers
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Anonymous | TrustRadius Reviewer

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

MS SharePoint

MS SharePoint 8.2
Based on 19 answers
Usability is a rather complex question. In general usability is good. Usability depends upon:
  1. Objectives
  2. User skills
  3. Experience with the software
  4. General concept understanding
SharePoint usability is heavily dependent upon the initial setup and layout of the system and the application. If the initial setup is done with forethought and planning, the environment will meet user needs.
Tim Daciuk | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

MS SharePoint

MS SharePoint 8.7
Based on 13 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Chris John | TrustRadius Reviewer

In-Person Training

Alfresco Content Services

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 4.5
Based on 1 answer
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Anonymous | TrustRadius Reviewer

Online Training

Alfresco Content Services

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 6.4
Based on 1 answer
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Anonymous | TrustRadius Reviewer

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

MS SharePoint

I have been burned by just one year of using MS, from performance/reliability issues to non-intuitive UI's that I can't name an aspect or functionality that I'd rate SharePoint as doing better than the Google Suite (and Google Sites, specifically). SharePoint needs a total rebuild to be a viable product, or maybe they'll launch their own, less awful product to replace it like they did with Microsoft Edge to replace Internet Explorer.
Anonymous | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

MS SharePoint

  • It has democratized collaboration - giving power at the point of use.
  • It has allowed us as a regulated industry to be compliant.
  • It has allowed us to share information from a central point rather than just bouncing emails and storing files on desktops.
  • It has allowed us to automate business processes.
Chris Carpenter | TrustRadius Reviewer

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alfresco Content Services Editions & Modules

Additional Pricing Details

MS SharePoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MS SharePoint Editions & Modules

Edition
Plan 1$5.001
Plan 2$10.001
Office 365 E3$20.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
MS SharePoint
8.0

Likelihood to Renew

Alfresco Content Services
9.0
MS SharePoint
9.7

Usability

Alfresco Content Services
5.0
MS SharePoint
8.2

Support Rating

Alfresco Content Services
8.0
MS SharePoint
8.7

In-Person Training

Alfresco Content Services
MS SharePoint
4.5

Online Training

Alfresco Content Services
MS SharePoint
6.4

Implementation Rating

Alfresco Content Services
9.0
MS SharePoint
6.0

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