What users are saying about
58 Ratings
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Based on 58 reviews and ratings
MS SharePoint
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Top Rated
1696 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 1696 reviews and ratings
Likelihood to Recommend
Alfresco Content Services
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesMS SharePoint
We primarily use [MS] SharePoint for enterprise content, document and record management, including storage, retrieval, searching, archiving, tracking, management, and reporting of data. Much of the impetus for this is to conform to various legal, information management, and process compliance requirements. Our SharePoint implementation replaces legacy shared corporate fileservers which have now been migrated to Azure cloud.

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employeesFeature Rating Comparison
Enterprise Content Management
Alfresco Content Services
8.1
MS SharePoint
—
Content capture & imaging
Alfresco Content Services
5.5
MS SharePoint
—
File sync, storage & archiving
Alfresco Content Services
9.3
MS SharePoint
—
Document management
Alfresco Content Services
9.9
MS SharePoint
—
Records management
Alfresco Content Services
8.6
MS SharePoint
—
Content search & retrieval
Alfresco Content Services
9.8
MS SharePoint
—
Enterprise content collaboration
Alfresco Content Services
8.6
MS SharePoint
—
Content publishing & creation
Alfresco Content Services
7.0
MS SharePoint
—
Security, risk management & information governance
Alfresco Content Services
9.1
MS SharePoint
—
Contract lifecycle management
Alfresco Content Services
7.6
MS SharePoint
—
Automated workflows
Alfresco Content Services
9.2
MS SharePoint
—
Artificial intelligence
Alfresco Content Services
8.0
MS SharePoint
—
Mobile support
Alfresco Content Services
3.9
MS SharePoint
—
Integration
Alfresco Content Services
9.3
MS SharePoint
—
Project Management
Alfresco Content Services
—
MS SharePoint
7.1
Task Management
Alfresco Content Services
—
MS SharePoint
7.6
Gantt Charts
Alfresco Content Services
—
MS SharePoint
5.9
Scheduling
Alfresco Content Services
—
MS SharePoint
7.0
Workflow Automation
Alfresco Content Services
—
MS SharePoint
7.4
Mobile Access
Alfresco Content Services
—
MS SharePoint
7.1
Search
Alfresco Content Services
—
MS SharePoint
7.6
Visual planning tools
Alfresco Content Services
—
MS SharePoint
7.3
Communication
Alfresco Content Services
—
MS SharePoint
7.2
Chat
Alfresco Content Services
—
MS SharePoint
6.7
Notifications
Alfresco Content Services
—
MS SharePoint
7.3
Discussions
Alfresco Content Services
—
MS SharePoint
7.4
Surveys
Alfresco Content Services
—
MS SharePoint
6.8
Internal knowledgebase
Alfresco Content Services
—
MS SharePoint
7.8
Integrates with GoToMeeting
Alfresco Content Services
—
MS SharePoint
6.7
Integrates with Gmail and Google Hangouts
Alfresco Content Services
—
MS SharePoint
6.3
Integrates with Outlook
Alfresco Content Services
—
MS SharePoint
8.7
File Sharing & Management
Alfresco Content Services
—
MS SharePoint
8.0
Versioning
Alfresco Content Services
—
MS SharePoint
8.1
Video files
Alfresco Content Services
—
MS SharePoint
7.8
Audio files
Alfresco Content Services
—
MS SharePoint
7.9
Document collaboration
Alfresco Content Services
—
MS SharePoint
8.7
Access control
Alfresco Content Services
—
MS SharePoint
8.6
Advanced security features
Alfresco Content Services
—
MS SharePoint
7.9
Integrates with Google Drive
Alfresco Content Services
—
MS SharePoint
7.0
Device sync
Alfresco Content Services
—
MS SharePoint
8.2
Pros
Alfresco Content Services
- Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
- The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
- We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Director of Technology and Chief Information Officer
Quality Matters ProgramE-Learning, 11-50 employees
MS SharePoint
- Permission management: This is super relevant and wonderful for controlling what your audience can see and do, for example, when you need someone to constantly see changes to a "living document" but not have the ability to intervene in the process.
- Contact groups: I find it super good since not necessarily the site administrators are the only ones who can manage the group, you can make any member of the group can manage the rest of the members without this being involved in other site settings. Also when granting permissions, distributing documents, announcements, tasks, it is very easy to do it by group of contacts than one by one.
- Version history: We know that we are exposed to errors and accidents, so having the previous versions of a document, being able to see who has modified and having the possibility of restoring any of those versions can save the day. I always feel that I am protected and that is why I always promote working in the cloud.
- Integration with other MS tools: The workflows that connect outlook, sharepoint, onedrive, among others, where you can manage multiple actions for all these tools seems wonderful to me, it allows a super necessary and simple expansion to be able to automate tasks that used to be performed manually on a daily basis, it certainly contributes to efficiency.
Ingeniero de procesos
Evoluciona ChileTelecommunications, 51-200 employees
Cons
Alfresco Content Services
- Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
- Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
- Integration with multiple silos for content.

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesMS SharePoint
- Managing access permissions is still clunky - not a whole lot better in newer versions than it was way back when it was first launched.
- Re-organization of the site hierarchy isn't very easy. You need a third-party tool to do anything meaningful when you want to rearrange your site pages and move site libraries.
- It doesn't provide for any kind of backup, so you have to either have it on=prem where you can backup the entire server or you have to buy a third-party tool if you are using the online hosted version (SPO).
Senior Systems Administrator
DRT Holdings, Inc.Aviation & Aerospace, 501-1000 employees
Likelihood to Renew
Alfresco Content Services
Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Verified User
Former Employee in Information Technology
Media Production Company, 1001-5000 employeesMS SharePoint
MS SharePoint 9.7
Based on 21 answers
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.

Verified User
Engineer in Information Technology
Food & Beverages Company, 51-200 employeesUsability
Alfresco Content Services
Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesMS SharePoint
MS SharePoint 8.2
Based on 19 answers
Usability is a rather complex question. In general usability is good. Usability depends upon:
- Objectives
- User skills
- Experience with the software
- General concept understanding
SharePoint usability is heavily dependent upon the initial setup and layout of the system and the application. If the initial setup is done with forethought and planning, the environment will meet user needs.
Director Advanced Analytics
Smart VisionInformation Technology & Services, 11-50 employees
Support Rating
Alfresco Content Services
Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesMS SharePoint
MS SharePoint 8.7
Based on 13 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Server Engineer
Peterson Management LLCNon-Profit Organization Management, 51-200 employees
In-Person Training
Alfresco Content Services
No score
No answers yet
No answers on this topic
MS SharePoint
MS SharePoint 4.5
Based on 1 answer
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.

Verified User
Project Manager in Corporate
Oil & Energy Company, 1001-5000 employeesOnline Training
Alfresco Content Services
No score
No answers yet
No answers on this topic
MS SharePoint
MS SharePoint 6.4
Based on 1 answer
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.

Verified User
Project Manager in Corporate
Oil & Energy Company, 1001-5000 employeesImplementation Rating
Alfresco Content Services
Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesMS SharePoint
MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Database Administrator
WatcoTransportation/Trucking/Railroad, 1001-5000 employees
Alternatives Considered
Alfresco Content Services
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesMS SharePoint
I have been burned by just one year of using MS, from performance/reliability issues to non-intuitive UI's that I can't name an aspect or functionality that I'd rate SharePoint as doing better than the Google Suite (and Google Sites, specifically). SharePoint needs a total rebuild to be a viable product, or maybe they'll launch their own, less awful product to replace it like they did with Microsoft Edge to replace Internet Explorer.

Verified User
Administrator in Other
Non-Profit Organization Management Company, 201-500 employeesReturn on Investment
Alfresco Content Services
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
MS SharePoint
- It has democratized collaboration - giving power at the point of use.
- It has allowed us as a regulated industry to be compliant.
- It has allowed us to share information from a central point rather than just bouncing emails and storing files on desktops.
- It has allowed us to automate business processes.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Beckman Coulter, IncBiotechnology, 10,001+ employees
Pricing Details
Alfresco Content Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Alfresco Content Services Editions & Modules
—
Additional Pricing Details
—MS SharePoint
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
MS SharePoint Editions & Modules
Edition
Plan 1 | $5.001 |
---|---|
Plan 2 | $10.001 |
Office 365 E3 | $20.001 |
- Per User Per Month