68 Ratings
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Score 8.9 out of 100
6 Ratings
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Score 7 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.0

    Alfresco Content Services

    80%

    Perceptive Content

    Feature Set Not Supported
    N/A
    Alfresco Content Services ranks higher in 13/13 features

    Content capture & imaging

    3.1
    31%
    4 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Document management

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Records management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Automated workflows

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Mobile support

    3.0
    30%
    3 Ratings
    N/A
    0 Ratings

    Integration

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

      Likelihood to Recommend

      8.0

      Alfresco Content Services

      80%
      16 Ratings

      Perceptive Content

      N/A
      0 Ratings

      Likelihood to Renew

      9.0

      Alfresco Content Services

      90%
      9 Ratings

      Perceptive Content

      N/A
      0 Ratings

      Usability

      5.0

      Alfresco Content Services

      50%
      1 Rating

      Perceptive Content

      N/A
      0 Ratings

      Support Rating

      7.1

      Alfresco Content Services

      71%
      3 Ratings

      Perceptive Content

      N/A
      0 Ratings

      Implementation Rating

      9.0

      Alfresco Content Services

      90%
      2 Ratings

      Perceptive Content

      N/A
      0 Ratings

      Likelihood to Recommend

      Hyland Software

      If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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      Hyland Software

      No answers on this topic

      Pros

      Hyland Software

      • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
      • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
      • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
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      Hyland Software

      No answers on this topic

      Cons

      Hyland Software

      • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
      • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
      • Integration with multiple silos for content.
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      Hyland Software

      No answers on this topic

      Pricing Details

      Alfresco Content Services

      Starting Price

      Editions & Modules

      Alfresco Content Services editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Perceptive Content

        Starting Price

        Editions & Modules

        Perceptive Content editions and modules pricing
        EditionModules

        Footnotes

          Offerings

          Free Trial
          Free/Freemium Version
          Premium Consulting/Integration Services

          Entry-level set up fee?

          No setup fee

          Additional Details

          Likelihood to Renew

          Hyland Software

          As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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          Hyland Software

          No answers on this topic

          Usability

          Hyland Software

          Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
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          Hyland Software

          No answers on this topic

          Support Rating

          Hyland Software

          I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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          Hyland Software

          No answers on this topic

          Implementation Rating

          Hyland Software

          Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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          Hyland Software

          No answers on this topic

          Alternatives Considered

          Hyland Software

          All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
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          Hyland Software

          No answers on this topic

          Return on Investment

          Hyland Software

          • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
          • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
          • Ability to secure documents and provide access to only those who should be allowed to see that content
          Read full review

          Hyland Software

          No answers on this topic

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