What users are saying about
58 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 5.3 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

ProcessMaker

I loved it. You will not get an easier interface. You can develop workflow processes in a simple way, one which allows anyone to understand what you are trying to accomplish; however, you will get into some issues if your employees are scared of coding (when you get to the advanced features). For some, this will never be an issue as the knowledge you need is very basic. But for the school I was working with, it would have stopped them cold
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
ProcessMaker
Content capture & imaging
Alfresco Content Services
5.5
ProcessMaker
File sync, storage & archiving
Alfresco Content Services
9.3
ProcessMaker
Document management
Alfresco Content Services
9.9
ProcessMaker
Records management
Alfresco Content Services
8.6
ProcessMaker
Content search & retrieval
Alfresco Content Services
9.8
ProcessMaker
Enterprise content collaboration
Alfresco Content Services
8.6
ProcessMaker
Content publishing & creation
Alfresco Content Services
7.0
ProcessMaker
Security, risk management & information governance
Alfresco Content Services
9.1
ProcessMaker
Contract lifecycle management
Alfresco Content Services
7.6
ProcessMaker
Automated workflows
Alfresco Content Services
9.2
ProcessMaker
Artificial intelligence
Alfresco Content Services
8.0
ProcessMaker
Mobile support
Alfresco Content Services
4.0
ProcessMaker
Integration
Alfresco Content Services
9.3
ProcessMaker

Reporting & Analytics

Alfresco Content Services
ProcessMaker
9.3
Dashboards
Alfresco Content Services
ProcessMaker
10.0
Standard reports
Alfresco Content Services
ProcessMaker
9.0
Custom reports
Alfresco Content Services
ProcessMaker
9.0

Process Engine

Alfresco Content Services
ProcessMaker
9.2
Process designer
Alfresco Content Services
ProcessMaker
10.0
Process simulation
Alfresco Content Services
ProcessMaker
10.0
Business rules engine
Alfresco Content Services
ProcessMaker
8.0
SOA support
Alfresco Content Services
ProcessMaker
9.0
Process player
Alfresco Content Services
ProcessMaker
9.0
Support for modeling languages
Alfresco Content Services
ProcessMaker
9.0
Form builder
Alfresco Content Services
ProcessMaker
9.7
Model execution
Alfresco Content Services
ProcessMaker
9.0

Collaboration

Alfresco Content Services
ProcessMaker
7.5
Social collaboration tools
Alfresco Content Services
ProcessMaker
7.5

Content Management Capabilties

Alfresco Content Services
ProcessMaker
9.0
Content management
Alfresco Content Services
ProcessMaker
9.0

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

ProcessMaker

  • We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow.
  • The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow.
  • Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process.
Simon Huang | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

ProcessMaker

  • I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
  • The UI can be more attractive and colourful.
Hussain Jawadwala | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

ProcessMaker

No score
No answers yet
No answers on this topic

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

ProcessMaker

No score
No answers yet
No answers on this topic

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

ProcessMaker

No score
No answers yet
No answers on this topic

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

ProcessMaker

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

ProcessMaker

Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs.In the end, we went for ProcessMaker because of mainly three things as described before:1. Real-time process status tracking.2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
HUMBERTO RAMIREZ SANCHEZ HIDALGO | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

ProcessMaker

  • This would have been the easiest program to implement. It would have been the quickest, and the one that most of the employees would have been able to master. That alone would have saved countless dollars in time investment.
  • Unfortunately, the environment doesn't support knowledge of coding. So, they would never be able to advance further than a certain degree before having to bring someone else in again. It would have saved money at first, but then would have ended up costing in the long run.
Patrick Stephens | TrustRadius Reviewer

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ProcessMaker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
ProcessMaker
9.0

Likelihood to Renew

Alfresco Content Services
9.0
ProcessMaker

Usability

Alfresco Content Services
5.0
ProcessMaker

Support Rating

Alfresco Content Services
8.0
ProcessMaker

Implementation Rating

Alfresco Content Services
9.0
ProcessMaker

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