What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 58 reviews and ratings
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 55 reviews and ratings
Likelihood to Recommend
Alfresco Content Services
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesTIBCO ActiveMatrix BPM
TIBCO ActiveMatrix is most useful for teams that need help mapping out their processes with other, co-dependent teams. It makes that conversation happen in a logical, structured way. The software is also helpful for professionals that need more data visualization in their business. On the opposite side, the software is not useful for really small businesses. It’s not worth the money.
CEO
Econometric StudiosFinancial Services, 11-50 employees
Feature Rating Comparison
Enterprise Content Management
Alfresco Content Services
8.1
TIBCO ActiveMatrix BPM
—
Content capture & imaging
Alfresco Content Services
5.5
TIBCO ActiveMatrix BPM
—
File sync, storage & archiving
Alfresco Content Services
9.3
TIBCO ActiveMatrix BPM
—
Document management
Alfresco Content Services
9.9
TIBCO ActiveMatrix BPM
—
Records management
Alfresco Content Services
8.6
TIBCO ActiveMatrix BPM
—
Content search & retrieval
Alfresco Content Services
9.8
TIBCO ActiveMatrix BPM
—
Enterprise content collaboration
Alfresco Content Services
8.6
TIBCO ActiveMatrix BPM
—
Content publishing & creation
Alfresco Content Services
7.0
TIBCO ActiveMatrix BPM
—
Security, risk management & information governance
Alfresco Content Services
9.1
TIBCO ActiveMatrix BPM
—
Contract lifecycle management
Alfresco Content Services
7.6
TIBCO ActiveMatrix BPM
—
Automated workflows
Alfresco Content Services
9.2
TIBCO ActiveMatrix BPM
—
Artificial intelligence
Alfresco Content Services
8.0
TIBCO ActiveMatrix BPM
—
Mobile support
Alfresco Content Services
3.9
TIBCO ActiveMatrix BPM
—
Integration
Alfresco Content Services
9.3
TIBCO ActiveMatrix BPM
—
Reporting & Analytics
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.7
Dashboards
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
10.0
Standard reports
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
10.0
Custom reports
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.0
Process Engine
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
8.7
Process designer
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.0
Process simulation
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
8.5
Business rules engine
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.6
SOA support
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.0
Process player
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.0
Support for modeling languages
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
8.0
Form builder
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
8.4
Model execution
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
8.0
Collaboration
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
8.5
Social collaboration tools
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
8.5
Content Management Capabilties
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.0
Content management
Alfresco Content Services
—
TIBCO ActiveMatrix BPM
9.0
Pros
Alfresco Content Services
- Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
- The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
- We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Director of Technology and Chief Information Officer
Quality Matters ProgramE-Learning, 11-50 employees
TIBCO ActiveMatrix BPM
- Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
- Easy representation of the corporate organization
- Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
- Testing and Debugging
Software Engineer
IndraInformation Technology and Services, 10,001+ employees
Cons
Alfresco Content Services
- Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
- Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
- Integration with multiple silos for content.

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesTIBCO ActiveMatrix BPM
- A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
- It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
- I find it hard to trust the online portal too much. I doubt the security that is offered by this software.

Verified User
Engineer in Engineering
Information Services Company, 1001-5000 employeesLikelihood to Renew
Alfresco Content Services
Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Verified User
Former Employee in Information Technology
Media Production Company, 1001-5000 employeesTIBCO ActiveMatrix BPM
TIBCO ActiveMatrix BPM 8.0
Based on 1 answer
No answer on this topic is available.
Usability
Alfresco Content Services
Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesTIBCO ActiveMatrix BPM
TIBCO ActiveMatrix BPM 9.0
Based on 1 answer
Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.
Solution Developer
Engineering Ingegneria Informatica SpaUtilities, 5001-10,000 employees
Support Rating
Alfresco Content Services
Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesTIBCO ActiveMatrix BPM
TIBCO ActiveMatrix BPM 8.0
Based on 1 answer
Because our support team is always available also for development suggestions.
Solution Developer
Engineering Ingegneria Informatica SpaUtilities, 5001-10,000 employees
Implementation Rating
Alfresco Content Services
Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesTIBCO ActiveMatrix BPM
No score
No answers yet
No answers on this topic
Alternatives Considered
Alfresco Content Services
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesTIBCO ActiveMatrix BPM
For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesReturn on Investment
Alfresco Content Services
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
TIBCO ActiveMatrix BPM
- In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
- The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
- Large customization at log level for which managing these tools can be handled minimizing effort
Programmer
AccentureInformation Technology and Services, 10,001+ employees
Pricing Details
Alfresco Content Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
TIBCO ActiveMatrix BPM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No