What users are saying about
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Top Rated
2920 Ratings
64 Ratings
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Score 9.1 out of 100

WordPress

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Top Rated
2920 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.0

    Alfresco Content Services

    80%

    WordPress

    Feature Set Not Supported
    N/A
    Alfresco Content Services ranks higher in 13/13 features

    Content capture & imaging

    3.2
    32%
    4 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Document management

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Records management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Automated workflows

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Mobile support

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Integration

    9.9
    99%
    3 Ratings
    N/A
    0 Ratings

    Security

    Alfresco Content Services

    Feature Set Not Supported
    N/A
    8.3

    WordPress

    83%
    WordPress ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.3
    83%
    125 Ratings

    Platform & Infrastructure

    Alfresco Content Services

    Feature Set Not Supported
    N/A
    8.3

    WordPress

    83%
    WordPress ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    8.3
    83%
    92 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    8.4
    84%
    78 Ratings

    Web Content Creation

    Alfresco Content Services

    Feature Set Not Supported
    N/A
    8.2

    WordPress

    82%
    WordPress ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    8.1
    81%
    119 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    7.8
    78%
    120 Ratings

    Admin section

    N/A
    0 Ratings
    8.2
    82%
    129 Ratings

    Page templates

    N/A
    0 Ratings
    8.2
    82%
    126 Ratings

    Library of website themes

    N/A
    0 Ratings
    8.8
    88%
    128 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    8.4
    84%
    127 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.4
    84%
    124 Ratings

    Form generator

    N/A
    0 Ratings
    7.5
    75%
    106 Ratings

    Web Content Management

    Alfresco Content Services

    Feature Set Not Supported
    N/A
    8.4

    WordPress

    84%
    WordPress ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    8.1
    81%
    111 Ratings

    SEO support

    N/A
    0 Ratings
    8.1
    81%
    116 Ratings

    Bulk management

    N/A
    0 Ratings
    7.8
    78%
    100 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    9.3
    93%
    121 Ratings

    Community / comment management

    N/A
    0 Ratings
    8.6
    86%
    120 Ratings

    Attribute Ratings

    • Alfresco Content Services is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • WordPress is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Alfresco Content Services and WordPress are tied in 1 area: Implementation Rating

    Likelihood to Recommend

    8.0

    Alfresco Content Services

    80%
    16 Ratings
    8.9

    WordPress

    89%
    167 Ratings

    Likelihood to Renew

    9.0

    Alfresco Content Services

    90%
    9 Ratings
    8.1

    WordPress

    81%
    37 Ratings

    Usability

    5.0

    Alfresco Content Services

    50%
    1 Rating
    9.2

    WordPress

    92%
    17 Ratings

    Availability

    Alfresco Content Services

    N/A
    0 Ratings
    9.5

    WordPress

    95%
    6 Ratings

    Performance

    Alfresco Content Services

    N/A
    0 Ratings
    8.6

    WordPress

    86%
    4 Ratings

    Support Rating

    7.1

    Alfresco Content Services

    71%
    3 Ratings
    6.6

    WordPress

    66%
    21 Ratings

    In-Person Training

    Alfresco Content Services

    N/A
    0 Ratings
    7.0

    WordPress

    70%
    1 Rating

    Online Training

    Alfresco Content Services

    N/A
    0 Ratings
    10.0

    WordPress

    100%
    1 Rating

    Implementation Rating

    9.0

    Alfresco Content Services

    90%
    2 Ratings
    9.0

    WordPress

    90%
    18 Ratings

    Product Scalability

    Alfresco Content Services

    N/A
    0 Ratings
    10.0

    WordPress

    100%
    1 Rating

    Likelihood to Recommend

    Alfresco Content Services

    If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
    Anonymous | TrustRadius Reviewer

    WordPress

    If your business relies heavily on content creation, and particularly on blog posts, then WordPress is really the best option you have. But if you don't have a blog, you only need static pages, or you want to build an eCommerce site, then you might want to explore other alternatives.
    Sebastian Correa Marsico | TrustRadius Reviewer

    Pros

    Alfresco Content Services

    • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
    • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
    • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
    Julie Henn | TrustRadius Reviewer

    WordPress

    • WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
    • With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
    • The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.
    Lisa Keyser | TrustRadius Reviewer

    Cons

    Alfresco Content Services

    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Anonymous | TrustRadius Reviewer

    WordPress

    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Alfresco Content Services

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    WordPress

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 9 answers
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Anonymous | TrustRadius Reviewer

    WordPress

    WordPress 8.1
    Based on 37 answers
    My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
    Mathew Riexinger | TrustRadius Reviewer

    Usability

    Alfresco Content Services

    Alfresco Content Services 5.0
    Based on 1 answer
    Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
    Anonymous | TrustRadius Reviewer

    WordPress

    WordPress 9.2
    Based on 17 answers
    I give it an 8 rating because it's a great piece of open-source software that can be customized easily. There is an ease of use and the customizations are a treat. There are a lot of themes to choose from (though paid themes are the best as they provide more support).
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 9.5
    Based on 6 answers
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Martin Aranovitch | TrustRadius Reviewer

    Performance

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 8.6
    Based on 4 answers
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Martin Aranovitch | TrustRadius Reviewer

    Support Rating

    Alfresco Content Services

    Alfresco Content Services 7.1
    Based on 3 answers
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Anonymous | TrustRadius Reviewer

    WordPress

    WordPress 6.6
    Based on 21 answers
    WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 7.0
    Based on 1 answer
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Anonymous | TrustRadius Reviewer

    Online Training

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 10.0
    Based on 1 answer
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Lori Berkowitz | TrustRadius Reviewer

    Implementation Rating

    Alfresco Content Services

    Alfresco Content Services 9.0
    Based on 2 answers
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Anonymous | TrustRadius Reviewer

    WordPress

    WordPress 9.0
    Based on 18 answers
    WordPress is not a great solution if you have:1) A larger site with performance / availability requirements.2) Multiple types of content you want to share - each with its own underlying data structure.3) Multiple sites you need to manage.For very small sites where these needs are not paramount, WordPress is a decent solution
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Alfresco Content Services

    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Anonymous | TrustRadius Reviewer

    WordPress

    We have considered and operated within Shopify and Squarespace. Both serve their purpose for niche clients, but we do recommend WordPress as being the superior option. We find that WordPress is easier to use and offers maximum scalability while the others are more challenging to design, code, configure and launch.
    Anonymous | TrustRadius Reviewer

    Scalability

    Alfresco Content Services

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 10.0
    Based on 1 answer
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
    Martin Aranovitch | TrustRadius Reviewer

    Return on Investment

    Alfresco Content Services

    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Jeff Neeve | TrustRadius Reviewer

    WordPress

    • WordPress helps us reduce website management costs because we can oversee updates in-house.
    • WordPress is easy to use, reducing the amount of time we spend on website management.
    • The ease of use enables us to offer website management for clients, helping us grow our capabilities/business.
    Jess Messenger | TrustRadius Reviewer

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