What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2601 Ratings
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

WordPress

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2601 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

WordPress

There is really no scenario where WordPress would not be well suited. I think that, in today's day and age, everyone should have at least a little bit of website design and experience with WordPress as it's used in almost every industry out there. Even if you don't work for any industry, you can have a personal website about yourself.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
WordPress
Content capture & imaging
Alfresco Content Services
5.5
WordPress
File sync, storage & archiving
Alfresco Content Services
9.3
WordPress
Document management
Alfresco Content Services
9.9
WordPress
Records management
Alfresco Content Services
8.6
WordPress
Content search & retrieval
Alfresco Content Services
9.8
WordPress
Enterprise content collaboration
Alfresco Content Services
8.6
WordPress
Content publishing & creation
Alfresco Content Services
7.0
WordPress
Security, risk management & information governance
Alfresco Content Services
9.1
WordPress
Contract lifecycle management
Alfresco Content Services
7.6
WordPress
Automated workflows
Alfresco Content Services
9.2
WordPress
Artificial intelligence
Alfresco Content Services
8.0
WordPress
Mobile support
Alfresco Content Services
4.0
WordPress
Integration
Alfresco Content Services
9.3
WordPress

Security

Alfresco Content Services
WordPress
8.3
Role-based user permissions
Alfresco Content Services
WordPress
8.3

Platform & Infrastructure

Alfresco Content Services
WordPress
8.3
API
Alfresco Content Services
WordPress
8.2
Internationalization / multi-language
Alfresco Content Services
WordPress
8.4

Web Content Creation

Alfresco Content Services
WordPress
8.2
WYSIWYG editor
Alfresco Content Services
WordPress
8.6
Code quality / cleanliness
Alfresco Content Services
WordPress
7.9
Admin section
Alfresco Content Services
WordPress
8.2
Page templates
Alfresco Content Services
WordPress
8.1
Library of website themes
Alfresco Content Services
WordPress
8.9
Mobile optimization / responsive design
Alfresco Content Services
WordPress
8.3
Publishing workflow
Alfresco Content Services
WordPress
8.6
Form generator
Alfresco Content Services
WordPress
7.1

Web Content Management

Alfresco Content Services
WordPress
8.5
Content taxonomy
Alfresco Content Services
WordPress
8.8
SEO support
Alfresco Content Services
WordPress
8.1
Bulk management
Alfresco Content Services
WordPress
7.4
Availability / breadth of extensions
Alfresco Content Services
WordPress
9.0
Community / comment management
Alfresco Content Services
WordPress
8.9

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

WordPress

  • Ease of use: once a site is built using [WordPress], it is easy to make content updates. Usually, you can just copy/paste your content into a simple text editor (similar to what you would see in a word processor) within WordPress and the content will look great on the frontend of the site.
  • Plugins: Since [WordPress] is an industry standard CMS (content management system), most plugins are available and easy to use within WP.
  • Customizability: [WordPress] is great out of the box, but you can use certain page builders that allow further customizability at the page-level.
Anonymous | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

WordPress

  • Requires constant updates - as expected with any platform, WordPress requires constant updates - of its core files, any themes, and any plugins; which occasionally can cause issues with the overall design of your site
  • Lacks security - This is not just a WordPress issue, but an issue with individual plugins as well, but by default WordPress lacks basic security measures that would protect your site from hackers. Installing a security plugin is a MUST on WordPress
  • Over-customizable - It can be easy to get overwhelmed by the sheer number of themes, plugins, and options in the WordPress menu. This is not something that needs to be changed, just can take some time to work through and understand.
Darien Chaffart | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

WordPress

WordPress 9.5
Based on 37 answers
My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
Mathew Riexinger | TrustRadius Reviewer

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

WordPress

WordPress 8.5
Based on 17 answers
The quality of WordPress and ease of use is not comparable to other platforms. It's ideal that WordPress can be managed from any computer and mobile device since it's browser-based. Often with new software, I find there to be a significant steep learning curve; however, with WordPress it's relatively intuitive and there's plenty of available tutorials.
Tory Robinson | TrustRadius Reviewer

Reliability and Availability

Alfresco Content Services

No score
No answers yet
No answers on this topic

WordPress

WordPress 9.5
Based on 3 answers
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Martin Aranovitch | TrustRadius Reviewer

Performance

Alfresco Content Services

No score
No answers yet
No answers on this topic

WordPress

WordPress 8.6
Based on 2 answers
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Martin Aranovitch | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

WordPress

WordPress 8.4
Based on 15 answers
There are forums for WordPress along with the Subreddit. I understand that this is an open-source product so they don't have a company supported helpline (which isn't feasible). It is a bit of a pain trying to Google the right solution for getting help from other experts. However, the support is pretty adequate as there are plenty of resources out there.
Anonymous | TrustRadius Reviewer

In-Person Training

Alfresco Content Services

No score
No answers yet
No answers on this topic

WordPress

WordPress 7.0
Based on 1 answer
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
Anonymous | TrustRadius Reviewer

Online Training

Alfresco Content Services

No score
No answers yet
No answers on this topic

WordPress

WordPress 10.0
Based on 1 answer
It is very easy to find online resources to learn how to do just about anything with WordPress.
Lori Berkowitz | TrustRadius Reviewer

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

WordPress

WordPress 9.0
Based on 11 answers
WordPress is not a great solution if you have:1) A larger site with performance / availability requirements.2) Multiple types of content you want to share - each with its own underlying data structure.3) Multiple sites you need to manage.For very small sites where these needs are not paramount, WordPress is a decent solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

WordPress

Wix was considered but was then rejected once we realized we could not self-host. WordPress allows self-hosting, while Wix does not.Joomla was considered but required much more technical experience on behalf of the people who would be posting content. WordPress is much easier for people who just need to get information out there to use. There is basically no learning curve.Drupal has a small following for themes, as is the add-on market. It's not great for basic sites and blogs, so while we were considering it we found WordPress to be better in most of these regards. There is also a kind-of-steep learning curve to Drupal.
Michael Santangelo | TrustRadius Reviewer

Scalability

Alfresco Content Services

No score
No answers yet
No answers on this topic

WordPress

WordPress 10.0
Based on 1 answer
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
Martin Aranovitch | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

WordPress

  • There has been a positive impact of WordPress as the objective of providing e-learning is achieved to a greater extent.
  • It provides support to youtube, twitter , facebook etc the market can be easily built up.
  • Free services or domains are valuable.
Sridevi Patil | TrustRadius Reviewer

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WordPress

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
WordPress
9.1

Likelihood to Renew

Alfresco Content Services
9.0
WordPress
9.5

Usability

Alfresco Content Services
5.0
WordPress
8.5

Reliability and Availability

Alfresco Content Services
WordPress
9.5

Performance

Alfresco Content Services
WordPress
8.6

Support Rating

Alfresco Content Services
8.0
WordPress
8.4

In-Person Training

Alfresco Content Services
WordPress
7.0

Online Training

Alfresco Content Services
WordPress
10.0

Implementation Rating

Alfresco Content Services
9.0
WordPress
9.0

Scalability

Alfresco Content Services
WordPress
10.0

Add comparison