What users are saying about
58 Ratings
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Score 8.6 out of 100
5 Ratings
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Score 10 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

Workshare Compare

Workshare Compare is well suited for professionals who review multiple versions of a document multiple times per day (or even per week). I would suggest that this is most lawyers. It is maybe less well suited if you only need to run comparisons once in a while. Word has a comparison feature built in which is so-so. I just find the Word comparisons harder to read. But if I was only running comparisons once a week on short documents then the Word version is probably fine, and Word is software that most people have anyways.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
Workshare Compare
Content capture & imaging
Alfresco Content Services
5.5
Workshare Compare
File sync, storage & archiving
Alfresco Content Services
9.3
Workshare Compare
Document management
Alfresco Content Services
9.9
Workshare Compare
Records management
Alfresco Content Services
8.6
Workshare Compare
Content search & retrieval
Alfresco Content Services
9.8
Workshare Compare
Enterprise content collaboration
Alfresco Content Services
8.6
Workshare Compare
Content publishing & creation
Alfresco Content Services
7.0
Workshare Compare
Security, risk management & information governance
Alfresco Content Services
9.1
Workshare Compare
Contract lifecycle management
Alfresco Content Services
7.6
Workshare Compare
Automated workflows
Alfresco Content Services
9.2
Workshare Compare
Artificial intelligence
Alfresco Content Services
8.0
Workshare Compare
Mobile support
Alfresco Content Services
4.0
Workshare Compare
Integration
Alfresco Content Services
9.3
Workshare Compare

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

Workshare Compare

  • Workshare 9 is easy to set up program that removes metadata from all word documents and all emails sent via Outlook It is a simple Add-in that is linked to one's Microsoft Outlook Program. Provides excellent security that all Metadata is removed and never available to the recipient.
  • Workshare 9's document comparison program is world class in terms of speed and accuracy, creating an easily red comparison documenmt that highlights deletions from, additions to and items relocated within the document.
  • It is easy to adjust the level of security that you want in your documents and in your email program
  • It allows you to directly place a document in a new email.
  • It allows you to convert a Word document to a PDF document (creating an Adobe PDF or if you elect a Workshare PDF
Robert Roseman | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

Workshare Compare

  • While Workshare Compare does let you compare PDFs and does feature some optical character recognition software, this feature only works with relatively straightforward PDFs (that are either already text readable or are very short). For longer scans, you need to first use Adobe Pro to convert those scans to Word documents, and then compare the converted Word documents. It would be nice if Workshare had a more powerful engine for comparing PDFs that allowed you to skip this intermediate step.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

Workshare Compare

Workshare Compare 10.0
Based on 1 answer
They have done a good job of now overloading Workshare Compare with extra features it doesn't need. This does a couple of things:
  1. It means the interface doesn't have too many menus or too many buttons to click. Everything is straightforward and easy to use.
  2. It keeps the software fast.
  3. It makes it easy on the user to decide when you do and do not need to use this software.
Anonymous | TrustRadius Reviewer

Performance

Alfresco Content Services

No score
No answers yet
No answers on this topic

Workshare Compare

Workshare Compare 10.0
Based on 1 answer
I gave Workshare Compare such a high rating because I don't think I could do my job without it. It has just become so integral to my workflow, that if I were to ever change jobs I think I would have to insist my new employer to me a license. It is fast and just works 99% of the time. It is very rare that it gives me errors, and when it does it's likely because the underlying document is corrupted, not because of any issues with Workshare Compare.
Anonymous | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

Workshare Compare

Workshare's predecessor program only handled document comparisons and did not remove meta data from documents. Workshare 9has take comparisons to the next level and its meta data removal provides a very necessary level of security that is a must in the legal industry.
Robert Roseman | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

Workshare Compare

  • Document Security is of paramount concern and Workshare 9 is a workhorse.
  • Accuracy of Document Comparison is also a a critically important task and it is done to perfection.
Robert Roseman | TrustRadius Reviewer

Screenshots

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alfresco Content Services Editions & Modules

Additional Pricing Details

Workshare Compare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Workshare Compare Editions & Modules

On-premise Edition
Workshare Compare$175.001
  1. per user per year
SaaS Edition
Workshare Compare$175.001
  1. per user per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
Workshare Compare
10.0

Likelihood to Renew

Alfresco Content Services
9.0
Workshare Compare

Usability

Alfresco Content Services
5.0
Workshare Compare
10.0

Performance

Alfresco Content Services
Workshare Compare
10.0

Support Rating

Alfresco Content Services
8.0
Workshare Compare

Implementation Rating

Alfresco Content Services
9.0
Workshare Compare

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