What users are saying about
56 Ratings
7 Ratings
56 Ratings
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Score 6.8 out of 101
7 Ratings
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Score 7.3 out of 101

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

DocStar

For a smaller department, such as ours, docStar was efficient in the way we used it. When docStar went down, we were not heavily reliant on the database, which made it easier for us if we did not get the documents we wanted in a timely manner. For a bigger company and a bigger department, I would assume that docStar would create more problems. With the inaccurate search results, it would make it much more difficult to go to a folder on an individual basis, trying to find these specific documents
Beza Yihun profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.5
DocStar
4.4
Content capture & imaging
Alfresco ECM
7.1
DocStar
3.0
File sync, storage & archiving
Alfresco ECM
8.0
DocStar
4.0
Document management
Alfresco ECM
8.1
DocStar
5.0
Records management
Alfresco ECM
7.2
DocStar
5.0
Content search & retrieval
Alfresco ECM
7.1
DocStar
5.0
Enterprise content collaboration
Alfresco ECM
7.7
DocStar
5.0
Content publishing & creation
Alfresco ECM
7.0
DocStar
5.0
Security, risk management & information governance
Alfresco ECM
6.5
DocStar
5.0
Contract lifecycle management
Alfresco ECM
7.2
DocStar
5.0
Automated workflows
Alfresco ECM
7.0
DocStar
2.0
Artificial intelligence
Alfresco ECM
8.0
DocStar
Mobile support
Alfresco ECM
8.0
DocStar
Integration
Alfresco ECM
9.0
DocStar

Pros

Alfresco ECM

  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
No photo available

DocStar

  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
Beza Yihun profile photo

Cons

Alfresco ECM

  • This enterprise CMS does not provide backup capabilities and it is lacking several support resources including FAQs and live chat.
  • Alfresco Share platform is good but to create pages , using dashlets is a tedious task in Surf platform. Some automation similar to Liferay Studio is required.
  • Alfresco Backup/Restore strategies needs improvement.
  • Alfresco Customization/Extension process needs improvement.
Varun Shah profile photo

DocStar

  • The procedure to save documents is cumbersome -- too many steps.
  • The naming process is not intuitive.
  • Emailing large documents from DocStar can be impossible -- if a document is large, we sometimes are unable to email it from DocStar.
  • Customer support has not been good. Training is confusing, and even after training sessions, we do not fully comprehend how to use the software.
No photo available

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
Demanded by Client/Customer
Varun Shah profile photo

DocStar

No score
No answers yet
No answers on this topic

Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available

DocStar

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco ECM

Java based open source wide community and popular ECM which is used by fortune 500 companies.
Varun Shah profile photo

DocStar

A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
No photo available

Return on Investment

Alfresco ECM

  • With Community Edition, it is cost effective.
  • On a long run with Enterprise support, it seems to be costlier.
  • Need more matured Web2.0 features.
No photo available

DocStar

  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
Jeremy Smith profile photo

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DocStar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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