What users are saying about

Alfresco ECM

53 Ratings

DocStar

6 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

DocStar

6 Ratings
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Score 7.6 out of 101

Add comparison

Likelihood to Recommend

Alfresco ECM

Technical support levels
Qing Gou profile photo

DocStar

For a smaller department, such as ours, docStar was efficient in the way we used it. When docStar went down, we were not heavily reliant on the database, which made it easier for us if we did not get the documents we wanted in a timely manner. For a bigger company and a bigger department, I would assume that docStar would create more problems. With the inaccurate search results, it would make it much more difficult to go to a folder on an individual basis, trying to find these specific documents
Beza Yihun profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
DocStar
Content capture & imaging
Alfresco ECM
8.0
DocStar
File sync, storage & archiving
Alfresco ECM
8.0
DocStar
Document management
Alfresco ECM
8.5
DocStar
Records management
Alfresco ECM
7.9
DocStar
Content search & retrieval
Alfresco ECM
7.1
DocStar
Enterprise content collaboration
Alfresco ECM
7.4
DocStar
Content publishing & creation
Alfresco ECM
7.0
DocStar
Security, risk management & information governance
Alfresco ECM
7.5
DocStar
Contract lifecycle management
Alfresco ECM
7.5
DocStar

Pros

  • The organizations demand a hybrid approach, running the same software applications on-premise and on-cloud with the same architecture. The local which can act as a master, can be synced with the cloud. This allows collaboration between internal and external users with selective privileges and access control.
  • The Workflow architecture is quite robust and scalable platform. The business users can create business processes easily without any technical knowledge.
  • The service integrations comprised in BPM paves the way to develop complex BPM solutions.
No photo available
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
Beza Yihun profile photo

Cons

  • Performance monitoring and tuning
  • Solr search capability to handle very large content repository
Qing Gou profile photo
  • There are constantly errors that make it difficult to understand the problems. It made our department work with the IT support desk on a consistent basis to get docStar to work.
  • When creating templates, it is better to have more settings to limit the entry of the person scanning the document. For example, I had a hard time, when trying to limit people to two letters and five numbers. More functionalities on the back end would be great.
  • The search functionality is sometimes not accurate. We would search for a document, and the search result would not show anything. Once we went into a specific folder, we were able to find the document.
Beza Yihun profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
Its a good product for meeting business needs.
Qing Gou profile photo
No score
No answers yet
No answers on this topic

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Open source good product
Qing Gou profile photo
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
No photo available

Return on Investment

  • It increases employee efficiency
Qing Gou profile photo
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
Jeremy Smith profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

DocStar

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details