Hitachi Content Platform (HCP) vs. Alfresco

• [Hitachi Content Platform (HCP) is] well suited for needs requiring a highly secure, multi-tenant on-premise object store.
• Exceeds expectations with respect to object level attributes and permissions
• Has excellent S3/HS3 REST API feature set
• Situations which require versioning and proven Immutability (certified by Governments)

- Expensive to use for general file storage publishing where meta data, compliance, retention, versioning are unnecessary.

Incentivized

Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement

Incentivized

• HCP/HDI interface works like charm. it's easy to deploy and scale.
• Hitachi customer support is at par with expectations
• More cost effective than EMC/NetApp solutions.

Incentivized

• Basic workflows are easy enough for casual users to set up and utilize.
• Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
• Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
• Folder rules are easy to set up and make assignment of metadata easier to automate.

Incentivized

• Cost structure is by capacity and is expensive
• Some access settings are mutually exclusive for performance (REST vs. CIFS)
• QoS by Tenant requires use of external ADC (Hitachi suggested and sold us Pulse Secure) and their support on this product offering is not up to their normally high standard

Incentivized

• Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
• Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
• Integration with multiple silos for content.

Incentivized

As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Incentivized

Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

Incentivized

I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Incentivized

Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Incentivized

My company has close ties with Hitachi. NetApp chargeback was more per Gig and for cost saving purposes, we had to choose HCP.

Incentivized

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Incentivized

• Best on premise solution of its' kind that encapsulates all our needs
• ROI has been positive but it does raise questions at renewal time in terms of cost/GB vs other 2nd tier storage types

Incentivized

• Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
• No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
• Ability to secure documents and provide access to only those who should be allowed to see that content

Incentivized