What users are saying about
54 Ratings
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Score 7.6 out of 101
20 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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IBM Digital Experience Manager

IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
Sowmyamaruthi Lattala profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
IBM Digital Experience Manager
Content capture & imaging
Alfresco ECM
8.0
IBM Digital Experience Manager
File sync, storage & archiving
Alfresco ECM
8.0
IBM Digital Experience Manager
Document management
Alfresco ECM
8.4
IBM Digital Experience Manager
Records management
Alfresco ECM
7.8
IBM Digital Experience Manager
Content search & retrieval
Alfresco ECM
7.2
IBM Digital Experience Manager
Enterprise content collaboration
Alfresco ECM
7.3
IBM Digital Experience Manager
Content publishing & creation
Alfresco ECM
7.0
IBM Digital Experience Manager
Security, risk management & information governance
Alfresco ECM
7.6
IBM Digital Experience Manager
Contract lifecycle management
Alfresco ECM
7.6
IBM Digital Experience Manager

Security

Alfresco ECM
IBM Digital Experience Manager
5.2
Role-based user permissions
Alfresco ECM
IBM Digital Experience Manager
5.2

Platform & Infrastructure

Alfresco ECM
IBM Digital Experience Manager
4.2
API
Alfresco ECM
IBM Digital Experience Manager
4.2
Internationalization / multi-language
Alfresco ECM
IBM Digital Experience Manager
4.2

Web Content Creation

Alfresco ECM
IBM Digital Experience Manager
3.2
WYSIWYG editor
Alfresco ECM
IBM Digital Experience Manager
7.1
Code quality / cleanliness
Alfresco ECM
IBM Digital Experience Manager
3.3
Admin section
Alfresco ECM
IBM Digital Experience Manager
3.3
Page templates
Alfresco ECM
IBM Digital Experience Manager
1.5
Library of website themes
Alfresco ECM
IBM Digital Experience Manager
1.5
Mobile optimization / responsive design
Alfresco ECM
IBM Digital Experience Manager
4.2
Publishing workflow
Alfresco ECM
IBM Digital Experience Manager
1.5
Form generator
Alfresco ECM
IBM Digital Experience Manager
3.0

Web Content Management

Alfresco ECM
IBM Digital Experience Manager
2.1
Content taxonomy
Alfresco ECM
IBM Digital Experience Manager
1.4
SEO support
Alfresco ECM
IBM Digital Experience Manager
2.3
Bulk management
Alfresco ECM
IBM Digital Experience Manager
2.3
Availability / breadth of extensions
Alfresco ECM
IBM Digital Experience Manager
2.3
Community / comment management
Alfresco ECM
IBM Digital Experience Manager
2.3

Pros

  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
No photo available
  • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
  • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
  • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
  • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
  • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
  • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
Sowmyamaruthi Lattala profile photo

Cons

  • Documentation can be challenging -There can be pages of documentation on features and api methods, but they often lack real world examples and are quite often out of date
  • Early adoption of features can be problematic - Alfresco seems to change quickly and often trying to use newer features can be frustrating. Especially when they keep tweaking/modifying functionality between versions. There has been cases (IE: Records Management) where they've completely re-worked how it works.
  • Customization of share interface seems cludgy and sometimes limiting
Jeff Neeve profile photo
  • Projects provide a collaborative way of managing content changes on a website. However projects cannot be used with a workflow as such. Though different phases in a project can be tied to workflow actions, the real benefits of a workflow on the project are missing.
  • IBM WCM is a bit of a heavy weight component because of the DOJO framework it comes with. Though IBM has improved this over the years, it is still unable to come out of the DOJO framework and leverage some of the best-used frameworks like jQuery.
  • Somehow IBM WCM is best suited with a portal, as a standalone WCM server. IBM Web Content Manager is not that robust providing data to external websites.
Sowmyamaruthi Lattala profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
The business really enjoys this product and we will continue to use it.
No photo available
IBM Digital Experience Manager5.7
Based on 6 answers
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
Arwa Nababteh profile photo

Usability

No score
No answers yet
No answers on this topic
IBM Digital Experience Manager9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
Alvaro Pariente Alonso profile photo

Support

No score
No answers yet
No answers on this topic
IBM Digital Experience Manager7.0
Based on 1 answer
We had some issues related with performing and the support was suitable and sucessful.
Alvaro Pariente Alonso profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
IBM Digital Experience Manager7.0
Based on 1 answer
Implementation was successful due to Websphere application server used.
Alvaro Pariente Alonso profile photo

Alternatives Considered

  • Alfresco is cheap.
  • Easier to use - user-friendly.
  • It's robust and has the ability to integrate with other software.
  • It's an open source i.e. a developer or programmer can tweak to map to your company's taste.
  • Content sharing easier than other platforms, it'ss also a unified collaborative document management that has most of what the company needs for proper record keeping and cycle
Oluwatoyin Adesemowo profile photo
When compared with CMS products like Adobe Day CQ, Fatwire, Interwoven:
        • IBM Web Content manager is reliable and scalable
        • Better customer service and IBM is keen on helping customers fix any issues with quick turnaround
        • Best suited for big enterprise level organizations
        • Author friendly user interface with in line and in place editing capabilities
        • Better WYSIWYG editor
        • Wide variety of out of the box tools and components
Sowmyamaruthi Lattala profile photo

Return on Investment

  • Faster information to the shop floor
  • Electronic fileing of our parts and drawings
  • Increased employee efficiency
No photo available
  • Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
  • A huge network of offices managed centrally increasing SEO, marketing, business and clients.
  • Employee efficiency reducing time through a single automated solution.
  • Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.
Alvaro Pariente Alonso profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Digital Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details