What users are saying about
57 Ratings
24 Ratings
57 Ratings
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Score 7.3 out of 101
24 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

IBM FileNet

FileNet Content Manager is well suited for content management of documents. We use it for documents that are required to be stored but less likely to be regularly accessed and generally don't make any changes to it. I feel that if we had to tamper under the hood more that it would be a less useful tool.
Ben Williams profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
8.0
IBM FileNet
7.2
Content capture & imaging
Alfresco ECM
8.5
IBM FileNet
6.1
File sync, storage & archiving
Alfresco ECM
8.9
IBM FileNet
8.1
Document management
Alfresco ECM
8.9
IBM FileNet
7.5
Records management
Alfresco ECM
8.4
IBM FileNet
8.1
Content search & retrieval
Alfresco ECM
8.4
IBM FileNet
8.5
Enterprise content collaboration
Alfresco ECM
8.8
IBM FileNet
7.1
Content publishing & creation
Alfresco ECM
6.0
IBM FileNet
6.0
Security, risk management & information governance
Alfresco ECM
8.0
IBM FileNet
8.5
Contract lifecycle management
Alfresco ECM
6.2
IBM FileNet
7.7
Automated workflows
Alfresco ECM
8.5
IBM FileNet
7.5
Artificial intelligence
Alfresco ECM
8.0
IBM FileNet
6.0
Mobile support
Alfresco ECM
6.5
IBM FileNet
Integration
Alfresco ECM
8.5
IBM FileNet
5.8

Pros

Alfresco ECM

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn profile photo

IBM FileNet

  • Organize content
  • Digitize Content
  • Makes it easy to find the content
No photo available

Cons

Alfresco ECM

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
No photo available

IBM FileNet

  • Difficult to upgrade
  • Sometimes hard to get modules to work together
  • Content Navigator is better than the old Workplace, but it is also looking dated.
No photo available

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
No photo available

IBM FileNet

No score
No answers yet
No answers on this topic

Support

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Great support depends on SI chosen
No photo available

IBM FileNet

IBM FileNet 6.0
Based on 1 answer
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
Ben Williams profile photo

Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available

IBM FileNet

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco ECM

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
No photo available

IBM FileNet

Well we have heard of other competitive products like share point, open text, PEGA but we rely on IBM FileNet content manager because of its robust scalability it provides for business/users.
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Return on Investment

Alfresco ECM

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve profile photo

IBM FileNet

  • Better Compliance
  • Better Control
  • Reduced time
No photo available

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM FileNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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