What users are saying about

Alfresco ECM

53 Ratings

IBM FileNet

17 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

IBM FileNet

17 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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IBM FileNet

It is well suited when there is a dedicated set of developers to support it. While configuration can be straightforward, it does require specialized knowledge. Extending the tool absolutely requires developers. Configuring case manager is more complicated than one would expect. Making the user experience smooth & seamless (think SalesForce) is challenging.
Excellent security.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
IBM FileNet
7.1
Content capture & imaging
Alfresco ECM
8.0
IBM FileNet
8.0
File sync, storage & archiving
Alfresco ECM
8.0
IBM FileNet
7.0
Document management
Alfresco ECM
8.5
IBM FileNet
7.5
Records management
Alfresco ECM
7.9
IBM FileNet
7.0
Content search & retrieval
Alfresco ECM
7.1
IBM FileNet
8.5
Enterprise content collaboration
Alfresco ECM
7.4
IBM FileNet
5.5
Content publishing & creation
Alfresco ECM
7.0
IBM FileNet
5.5
Security, risk management & information governance
Alfresco ECM
7.5
IBM FileNet
9.0
Contract lifecycle management
Alfresco ECM
7.5
IBM FileNet
8.0
Integration
Alfresco ECM
IBM FileNet
5.0

Pros

  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
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  • Encryption at rest
  • Taxonomy
  • Security
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Cons

  • Ability to scan directly using Alfresco scan features
  • Ability to integrate with social network platform.. i.e. upload and share to Facebook or Instagram
  • Interface should be much more user-friendly and light
Oluwatoyin Adesemowo profile photo
  • Difficult to upgrade
  • Sometimes hard to get modules to work together
  • Content Navigator is better than the old Workplace, but it is also looking dated.
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Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
The business really enjoys this product and we will continue to use it.
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No score
No answers yet
No answers on this topic

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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No score
No answers yet
No answers on this topic

Alternatives Considered

  • Alfresco is cheap.
  • Easier to use - user-friendly.
  • It's robust and has the ability to integrate with other software.
  • It's an open source i.e. a developer or programmer can tweak to map to your company's taste.
  • Content sharing easier than other platforms, it'ss also a unified collaborative document management that has most of what the company needs for proper record keeping and cycle
Oluwatoyin Adesemowo profile photo
FileNet v ApplicationXtender
FileNet - much more robust.
ApplicationXtender - far more lightweight, easier to deploy and configure. Much more limited in scope.
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Return on Investment

  • Reduce the stress of [making] several copies of paper
  • It transferred the captured document to the proper department
  • Reduce employment rate
Oluwatoyin Adesemowo profile photo
  • Positive in that we don't need to store the legacy paper
  • Negative in that it is expensive to maintain
  • Negative in that IBM has, until recently, lacked a vision for where ECM would continue to fit.
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Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM FileNet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details