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54 Ratings
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Based on 54 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 3.2 out of 101
Based on 12 reviews and ratings
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Likelihood to Recommend
Alfresco ECM
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesJahia
Well suited for enterprise digital experience solutions.
Senior Consultant
Avantia, Inc.Information Technology and Services, 51-200 employees
Feature Rating Comparison
Enterprise Content Management
Alfresco ECM
7.6
Jahia
—
Content capture & imaging
Alfresco ECM
8.0
Jahia
—
File sync, storage & archiving
Alfresco ECM
8.0
Jahia
—
Document management
Alfresco ECM
8.4
Jahia
—
Records management
Alfresco ECM
7.8
Jahia
—
Content search & retrieval
Alfresco ECM
7.2
Jahia
—
Enterprise content collaboration
Alfresco ECM
7.3
Jahia
—
Content publishing & creation
Alfresco ECM
7.0
Jahia
—
Security, risk management & information governance
Alfresco ECM
7.6
Jahia
—
Contract lifecycle management
Alfresco ECM
7.6
Jahia
—
Security
Alfresco ECM
—
Jahia
7.7
Role-based user permissions
Alfresco ECM
—
Jahia
7.7
Platform & Infrastructure
Alfresco ECM
—
Jahia
7.4
API
Alfresco ECM
—
Jahia
7.9
Internationalization / multi-language
Alfresco ECM
—
Jahia
6.8
Web Content Creation
Alfresco ECM
—
Jahia
6.4
WYSIWYG editor
Alfresco ECM
—
Jahia
6.8
Code quality / cleanliness
Alfresco ECM
—
Jahia
7.7
Admin section
Alfresco ECM
—
Jahia
6.4
Page templates
Alfresco ECM
—
Jahia
7.3
Library of website themes
Alfresco ECM
—
Jahia
4.1
Mobile optimization / responsive design
Alfresco ECM
—
Jahia
7.7
Publishing workflow
Alfresco ECM
—
Jahia
5.0
Form generator
Alfresco ECM
—
Jahia
5.9
Web Content Management
Alfresco ECM
—
Jahia
6.5
Content taxonomy
Alfresco ECM
—
Jahia
9.0
SEO support
Alfresco ECM
—
Jahia
7.7
Bulk management
Alfresco ECM
—
Jahia
6.4
Availability / breadth of extensions
Alfresco ECM
—
Jahia
4.7
Community / comment management
Alfresco ECM
—
Jahia
4.5
Pros
- Basic workflows are easy enough for casual users to set up and utilize.
- Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
- Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
- Folder rules are easy to set up and make assignment of metadata easier to automate.

Verified User
Executive in Legal
Financial Services Company, 51-200 employees- It's flexible and accommodating from a page layout perspective
- It works with other content production platforms like Bootstrap
- It simultaneously supports multiple users
Web Content Producer
HomeAway.comInternet, 1001-5000 employees
Cons
- Ability to scan directly using Alfresco scan features
- Ability to integrate with social network platform.. i.e. upload and share to Facebook or Instagram
- Interface should be much more user-friendly and light
IT Support Executive
MultiChoiceInformation Technology and Services, 501-1000 employees
- Jahia documentation is lacking in some areas.
- Jahia cloud offerings are not as mature as some other platforms in this space.
- Jahia's native components and community provided plug-in ecosystem is limited. But thankfully, customization is easy in most cases.
Senior Consultant
Avantia, Inc.Information Technology and Services, 51-200 employees
Likelihood to Renew
Alfresco ECM9.0
Based on 9 answers
The business really enjoys this product and we will continue to use it.

Verified User
Analyst in Information Technology
Mining & Metals Company, 5001-10,000 employeesJahia1.0
Based on 1 answer
I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle
Interactive Design Marketing Manager
Tresna DesignsEvents Services, 51-200 employees
Implementation
Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesNo score
No answers yet
No answers on this topic
Alternatives Considered
Alfresco provides by default a very user-friendly user interface, And it's highly configurable. Moreover, the license model is really interesting compared to both solutions
Software Architect
ArmediaInformation Technology and Services, 51-200 employees
Jahia is flexible and customizable so it allows its users to develop different of pages. However, such work requires additional resources and expertise of third party professionals. Other products I used have been more self sufficient by providing a high range of tools, tutorials, forums and support. In Jahia it seems not to be very easy to move between this or that look or layout
Web Content Producer
HomeAway.comInternet, 1001-5000 employees
Return on Investment
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
- Jahia provides marketing and other teams the ability to focus on developing their digital experience while not being at the mercy of IT objectives.
Senior Consultant
Avantia, Inc.Information Technology and Services, 51-200 employees
Pricing Details
Alfresco ECM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—Jahia
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No