What users are saying about

Alfresco ECM

53 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

Kofax TotalAgility

11 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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Kofax TotalAgility

The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
Kofax TotalAgility
Content capture & imaging
Alfresco ECM
8.0
Kofax TotalAgility
File sync, storage & archiving
Alfresco ECM
8.0
Kofax TotalAgility
Document management
Alfresco ECM
8.5
Kofax TotalAgility
Records management
Alfresco ECM
7.9
Kofax TotalAgility
Content search & retrieval
Alfresco ECM
7.1
Kofax TotalAgility
Enterprise content collaboration
Alfresco ECM
7.4
Kofax TotalAgility
Content publishing & creation
Alfresco ECM
7.0
Kofax TotalAgility
Security, risk management & information governance
Alfresco ECM
7.5
Kofax TotalAgility
Contract lifecycle management
Alfresco ECM
7.5
Kofax TotalAgility

Reporting & Analytics

Alfresco ECM
Kofax TotalAgility
8.9
Dashboards
Alfresco ECM
Kofax TotalAgility
9.9
Standard reports
Alfresco ECM
Kofax TotalAgility
9.9
Custom reports
Alfresco ECM
Kofax TotalAgility
7.0

Process Engine

Alfresco ECM
Kofax TotalAgility
6.7
Process designer
Alfresco ECM
Kofax TotalAgility
8.0
Process simulation
Alfresco ECM
Kofax TotalAgility
1.0
Business rules engine
Alfresco ECM
Kofax TotalAgility
9.0
Support for modeling languages
Alfresco ECM
Kofax TotalAgility
6.4
Form builder
Alfresco ECM
Kofax TotalAgility
8.0
Model execution
Alfresco ECM
Kofax TotalAgility
8.0

Pros

  • First of all, Alfresco is newly developed compared to old content management systems, so it has adopted some of the best practices and it has avoided the problems faced by earlier systems.
  • Alfresco is open source so it is very easy to find problems if any and to extend it. The cost of licensing Alfresco is very less compared to other systems.
  • Alfresco does very well in performance, design, API design and has lot of great features such as auto PDF conversion, auto compression, etc.
  • The customer support and community support is very good.
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  • TotalAgility excels as a workflow platform that at a basic level can easily be implemented by BAs or junior developers while also being a platform that can easily be extended to provide a very customized and unique solution for a business.
  • Utilizing the components from Kofax Transformation Modules, Kofax Input Connector, and KCNS allows for the platform to have a very powerful data extraction feature set that makes it more powerful than its competitors.
  • The platform, being .NET, allows for developers to easily understand and extend the SDK and API either through native integration with the application or through its web services integration.
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Cons

  • Using YUI (Yahoo User Interface) for id's makes my job in Quality Assurance tough.
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  • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
  • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
  • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
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Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
Its a good product for meeting business needs.
Qing Gou profile photo
No score
No answers yet
No answers on this topic

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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No score
No answers yet
No answers on this topic

Alternatives Considered

Open source good product
Qing Gou profile photo
Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
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Return on Investment

  • It increases employee efficiency
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  • The product is a behemoth to stand up and is cost prohibitive well before it can be implemented. Long term vision planning must be done to realize a positive ROI.
  • It is costly to locate or train internal resources to implement the product successfully. It is very easy to be lost in a black hole if trying to implement it with no previous experience of an ECM platform.
  • Demonstrating the platform to key stakeholders from multiple departments will most likely lead to discussions where business processes can be automated allowing for a faster ROI.
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Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kofax TotalAgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details