What users are saying about

Alfresco ECM

53 Ratings

Laserfiche

53 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

Laserfiche

53 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

Laserfiche

Laserfiche is well suited for a decentralized environment. Having multiple offices means information must be easily accessible, available 24/7 and legible. In some cases, Laserfiche has taken the place of faxes and you can actually conduct business paperless if need be. Importing pdfs, word documents etc. and being able to export documents is time saving and environmentally friendly!
Sheila Cruz profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
Laserfiche
8.0
Content capture & imaging
Alfresco ECM
8.0
Laserfiche
7.4
File sync, storage & archiving
Alfresco ECM
8.0
Laserfiche
8.9
Document management
Alfresco ECM
8.5
Laserfiche
9.2
Records management
Alfresco ECM
7.9
Laserfiche
7.4
Content search & retrieval
Alfresco ECM
7.1
Laserfiche
9.9
Enterprise content collaboration
Alfresco ECM
7.4
Laserfiche
5.6
Content publishing & creation
Alfresco ECM
7.0
Laserfiche
7.3
Security, risk management & information governance
Alfresco ECM
7.5
Laserfiche
7.5
Contract lifecycle management
Alfresco ECM
7.5
Laserfiche
8.4

Pros

  • Document management i.e. it promotes a paperless office
  • Cloud solution i.e. ability to access content outside your work zone
  • Collaborative web content
  • It also brings content and process together
Oluwatoyin Adesemowo profile photo
  • Scans documents in color, pictures, maps- whatever. I can import a large construction drawing and later export it to email and send it across the world! Or, staff in another building can consult the drawings simply by accessing the database. The drawings are clear, legible and you can use the ZOOM feature to make it easier to read! Some of my drawings were done using CAD then saved to a pdf. I have not encountered file size problems and I have a lot of drawings!
  • You can SEARCH for a document by typing in key words. You can limit that SEARCH too by focusing in on a specific directory that you think a document may be archived in. For example, if I was looking to see when a project was approved for a grant, I could look in the GRANT folder and then search key words to find the document. Instead of SEARCHING the entire database. Makes finding a needle in the haystack a lot easier! And when you find your document, you can see which department archived it so if you have questions or need to consult the original file, you know who in your organization to ask.
  • Printing from Laserfiche is very easy and your document looks great! It doesn't have that 2nd/3rd generation look.
Sheila Cruz profile photo

Cons

  • Ability to scan directly using Alfresco scan features
  • Ability to integrate with social network platform.. i.e. upload and share to Facebook or Instagram
  • Interface should be much more user-friendly and light
Oluwatoyin Adesemowo profile photo
  • Laserfiche could revisit their licensing model. Our agency enjoys delivering our government documents to our citizens. We've had to reorganize our repository structure to take advantage of Laserfiche Portal. We'd like to have an internal and external portal. However, this solution is not cost effective.
Tim Nolan profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
The business really enjoys this product and we will continue to use it.
No photo available
Laserfiche8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie profile photo

Usability

No score
No answers yet
No answers on this topic
Laserfiche7.8
Based on 5 answers
We have been using it for over 5 years and have only needed tech support 4 times.
Sheree Montgomery profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan profile photo

Support

No score
No answers yet
No answers on this topic
Laserfiche7.0
Based on 1 answer
Good overall. Some inquires could not be resolved or they were pushed to the next release which made it difficult at times to figure out a work around, but it was great to know that they listen to their clients and are willing to enhance the product as requested.
Kaci Duke profile photo

Online Training

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Java based open source wide community and popular ECM which is used by fortune 500 companies.
Varun Shah profile photo
We evaluated about four different document imaging solutions through vendors in the area (Marco, Imaging Path, Xerox, and Laserfiche). We choose Laserfiche because the software is made to extend beyond the years of different software going out of date. The repository can hold any document and creates an image for redunacy which has actually come in handy with documents we had problems reading because software was not availalbe. Another point, is that Laserfiche is being utlized by the government as the product is secure, robust, and simplifies digital document managment.
Kaci Duke profile photo

Return on Investment

  • Reduce the stress of [making] several copies of paper
  • It transferred the captured document to the proper department
  • Reduce employment rate
Oluwatoyin Adesemowo profile photo
  • Laserfiche helped us reduce our costs in consumables, in addition to improving the efficiency of our employees by reducing the time required for the consultation document.
  • Reduced our storage costs by more than 50%
  • It allows us to measure our response times to customer requests and improve our internal processes.
Ricardo Cairo profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Laserfiche

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
To learn more about pricing, please visit https://www.laserfiche.com/ to get in touch with a Laserfiche professional.