What users are saying about
56 Ratings
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85 Ratings
56 Ratings
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Score 7 out of 101

M‑Files

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85 Ratings
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Score 9.2 out of 101

Likelihood to Recommend

Alfresco ECM

Alfresco is more suited for almost all working environment that deals with paper, companies which are trendy, vibrant media, techie, courier logistics companies and insurance companies as well. Irrespective of the environment, it less appropriate to introduce the usage to people above 40 who are less interested in any form of new technology development.
Oluwatoyin Adesemowo profile photo

M‑Files

Any data management application where data content, workflows and integrations are needed, combined with document management are well suited for M-Files. Examples like service request & delivery management with technical documentation, sales activities management with quotations & contracts, marketing material and customer presentation material management, project status reporting with project documentation management. M-Files is not suited for heavy transaction requirements or reporting needing lots of calculation.
Yrjö Tolvanen profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
M‑Files
8.8
Content capture & imaging
Alfresco ECM
7.2
M‑Files
8.7
File sync, storage & archiving
Alfresco ECM
8.0
M‑Files
9.6
Document management
Alfresco ECM
8.1
M‑Files
9.5
Records management
Alfresco ECM
7.2
M‑Files
9.2
Content search & retrieval
Alfresco ECM
7.1
M‑Files
9.0
Enterprise content collaboration
Alfresco ECM
7.6
M‑Files
8.9
Content publishing & creation
Alfresco ECM
7.0
M‑Files
10.0
Security, risk management & information governance
Alfresco ECM
6.6
M‑Files
8.0
Contract lifecycle management
Alfresco ECM
7.3
M‑Files
9.2
Automated workflows
Alfresco ECM
7.0
M‑Files
7.7
Artificial intelligence
Alfresco ECM
8.0
M‑Files
7.1
Mobile support
Alfresco ECM
8.0
M‑Files
Integration
Alfresco ECM
9.0
M‑Files

Pros

Alfresco ECM

  • First of all, Alfresco is newly developed compared to old content management systems, so it has adopted some of the best practices and it has avoided the problems faced by earlier systems.
  • Alfresco is open source so it is very easy to find problems if any and to extend it. The cost of licensing Alfresco is very less compared to other systems.
  • Alfresco does very well in performance, design, API design and has lot of great features such as auto PDF conversion, auto compression, etc.
  • The customer support and community support is very good.
No photo available

M‑Files

  • Metadata drive - searches through metadata and throughout the document itself to retrieve what the user is looking for. Finds documents fast and easily using the search bar. Additional filters can be added if needed to filter further.
  • Advanced automated workflows. Assignments are automatically generated once a workflow state is reached and emails notifications are sent to assignees. Automation ensures smooth transitions and eliminates manual triggers.
  • Traceability and version control. M-Files tracks each change to the document itself and to the metadata. This is important for audits and having the version history at your fingertips.
  • Extremely customizable. Users can create their own views for themselves or common views for the whole company to view a group of documents. These options can be customized based on the metadata properties. Administrators can create the properties and structure in the Admin tool.
No photo available

Cons

Alfresco ECM

  • Alfresco is a bundle of technology packaged together, so this solution requires a lot of expertise if you want to customize a lot your solution.
Ben Chevallereau profile photo

M‑Files

  • More user friendly customization options that do not require knowledge of coding/scripting. For example, prompting the creation of a new document from a template in a workflow.
  • When using the 'insert property' feature in a Word doc, I would love to convert dates from a mm/dd/yy format to be written out (such as September 21, 2018). Or possibly even just to pull the year or the month from a selected date to insert into a document.
  • I've often wished that I could find more detailed tutorials online for some features.
No photo available

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
The Alfresco market is bigger and bigger and it's logic. It's really a product that provides innovation quite often. Alfresco implements the standard CMIS 1.1 (before that the standard has been published), they provides interesting tools like IPhone apps or Android apps. The latest 4.2 version provides as well a new re-branded user interface.
Ben Chevallereau profile photo

M‑Files

M‑Files 8.8
Based on 8 answers
We will continue to use M-Files and expand it to be used globally in all company units
Yrjö Tolvanen profile photo

Usability

Alfresco ECM

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 8.2
Based on 6 answers
It works good.
Mark List profile photo

Reliability and Availability

Alfresco ECM

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 3 answers
always there.
Tim Goetz profile photo

Performance

Alfresco ECM

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz profile photo

Support

Alfresco ECM

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 4 answers
They were very responsive but I fixed the problem myself.
Mark List profile photo

In-Person Training

Alfresco ECM

No answers on this topic

M‑Files

We had online conference call training with a recording to use later as needed
No photo available

Online Training

Alfresco ECM

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
lots of information for using this.. the You Tube videos helped much as well.
Tim Goetz profile photo

Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available

M‑Files

M‑Files 9.1
Based on 3 answers
Although getting additional features by programming "macros" is possible avoid programming if you don't really need them. It makes further development of solution easier and minimizes dependency on individuals.
Yrjö Tolvanen profile photo

Alternatives Considered

Alfresco ECM

Ultimately a cost decision - Alfresco community is free and has a decent community and various forums, books, etc available. The enterprise version is far less expensive than other options (although costs can add up depending on the the hardware it's running on). It is built upon alot of other mainstream products such as lucene/solr, spring, java and fits into our environment nicely.
Jeff Neeve profile photo

M‑Files

They have closer functions, but in my opinion, M-Files has many more features for document handling. Only GreenDocs has more capabilities related to Engineering, and if your company needs a solution for this area, this would be the best application. M-Files supports more general file handling, ideal for contracts, procedures, and related solutions.
No photo available

Scalability

Alfresco ECM

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 10.0
Based on 1 answer
do so much more than we need but has all the stuff we do need.
Tim Goetz profile photo

Return on Investment

Alfresco ECM

  • Popular and open source Enterprise content Management system.
  • It can fit easily on any variety of client/customer for small/large buissness
  • Provides many out of box features.
  • Community version is free/open to use so small business owners can use all features without investing.
Varun Shah profile photo

M‑Files

  • Before M-Files documents were spread out to two different "systems" and documents were difficult to find. With M-Files finding documents became efficient.
  • Document revisions and maintaining revisions is improved after implementing M-Files.
No photo available

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

M‑Files

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Please contact an M-Files representative via https://www.m-files.com for pricing information.

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