What users are saying about
54 Ratings

M-Files

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64 Ratings
54 Ratings
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Score 7.6 out of 101

M-Files

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64 Ratings
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Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

M-Files

M-Files is well-suited for searching files, documents, etc., that are located in several different databases and/or applications. It also simplifies the search process quickly by displaying results from several different sources simultaneously.
Tom Purdy profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
M-Files
7.9
Content capture & imaging
Alfresco ECM
8.0
M-Files
7.2
File sync, storage & archiving
Alfresco ECM
8.0
M-Files
7.9
Document management
Alfresco ECM
8.4
M-Files
8.1
Records management
Alfresco ECM
7.8
M-Files
7.9
Content search & retrieval
Alfresco ECM
7.2
M-Files
8.3
Enterprise content collaboration
Alfresco ECM
7.3
M-Files
7.2
Content publishing & creation
Alfresco ECM
7.0
M-Files
10.0
Security, risk management & information governance
Alfresco ECM
7.6
M-Files
7.8
Contract lifecycle management
Alfresco ECM
7.6
M-Files
7.6
Automated workflows
Alfresco ECM
M-Files
7.7
Artificial intelligence
Alfresco ECM
M-Files
7.3

Pros

  • First of all, Alfresco is newly developed compared to old content management systems, so it has adopted some of the best practices and it has avoided the problems faced by earlier systems.
  • Alfresco is open source so it is very easy to find problems if any and to extend it. The cost of licensing Alfresco is very less compared to other systems.
  • Alfresco does very well in performance, design, API design and has lot of great features such as auto PDF conversion, auto compression, etc.
  • The customer support and community support is very good.
No photo available
  • M-Files simplifies access to files, data, etc., located in several different databases and applications. You just need to know what you're looking for not where it's located.
  • M-Files Intelligent Metadata Layer (IML) tool can search several different databases and applications simultaneously, including but not limited to Outlook, SharePoint, OneDrive, and shared drives. The IML results of your search criteria are displayed on a single page, which simplifies review, access and storage.
  • M-Files automatically tracks file/document versions to simplify management and version control, as well as prevent duplicates.
  • Searching specific files using the IML Tool is streamlined by displaying company/customer names, document types, contacts etc.
Tom Purdy profile photo

Cons

  • Alfresco is a bundle of technology packaged together, so this solution requires a lot of expertise if you want to customize a lot your solution.
Ben Chevallereau profile photo
  • I would like to see M-Files implement spellcheck in the user interface and the administration module. It seems like a no-brainer improvement for the end user.
  • A web-based template tool or integration would be also wonderful enhancement .
  • Enhancement of the Intelligent Metadata Layer (IML) to ease migration of documents from Network Folders.
Todd Ek profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
We have too much invested into it now to choose a different product. We have been using them from almost the beginning, and have seen decent improvements in documentation, functionality and customer support
Jeff Neeve profile photo
M-Files9.1
Based on 6 answers
we could not live with out it.. M-Files has become a integral part of our day to day operation.
Tim Goetz profile photo

Usability

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 4 answers
Easy to use. simple. Does everything I need it to do. Makes my job easier and saves me much time in generating proposals. It helps me keep track of those proposals as well as being able to look up contact information on an account and contract agreements at the click of a button.
Tim Goetz profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 3 answers
always there.
Tim Goetz profile photo

Performance

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz profile photo

Support

No score
No answers yet
No answers on this topic
M-Files9.6
Based on 3 answers
the software does everything we need and then some. Even stuff we didn't even know we needed.
Tim Goetz profile photo

In-Person Training

No answers on this topic
We had online conference call training with a recording to use later as needed
No photo available

Online Training

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 2 answers
lots of information for using this.. the You Tube videos helped much as well.
Tim Goetz profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
M-Files9.6
Based on 2 answers
M-files personnel are very helpful, don't be afraid to ask questions.
No photo available

Alternatives Considered

Ultimately a cost decision - Alfresco community is free and has a decent community and various forums, books, etc available. The enterprise version is far less expensive than other options (although costs can add up depending on the the hardware it's running on). It is built upon alot of other mainstream products such as lucene/solr, spring, java and fits into our environment nicely.
Jeff Neeve profile photo
I don't have much experience with competing products. The main thing that it was competing is just plain old file shares.
Michael Ellerbeck profile photo

Scalability

No score
No answers yet
No answers on this topic
M-Files10.0
Based on 1 answer
do so much more than we need but has all the stuff we do need.
Tim Goetz profile photo

Return on Investment

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve profile photo
  • Streamlined a mapped drive based manual filing system
  • Retrieval is 10x Faster
  • Filing is 10x Faster
Michael Ellerbeck profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Alfresco ECM More Information

M-Files

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Please contact an M-Files representative via https://www.m-files.com for pricing information.

M-Files More Information