What users are saying about
58 Ratings
31 Ratings
58 Ratings
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Score 7.9 out of 100
31 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

ownCloud

I'd easily recommend ownCloud to small businesses or teams within organizations. I've not used ownCloud in large deployments, so I'd hesitate before suggesting it in a situation where more than 10 users need support. That said, ownCloud is easy to set up and multiple instances could be used to service a large user base.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
8.1
ownCloud
Content capture & imaging
Alfresco ECM
8.7
ownCloud
File sync, storage & archiving
Alfresco ECM
9.1
ownCloud
Document management
Alfresco ECM
9.1
ownCloud
Records management
Alfresco ECM
8.7
ownCloud
Content search & retrieval
Alfresco ECM
8.7
ownCloud
Enterprise content collaboration
Alfresco ECM
9.1
ownCloud
Content publishing & creation
Alfresco ECM
5.9
ownCloud
Security, risk management & information governance
Alfresco ECM
8.3
ownCloud
Contract lifecycle management
Alfresco ECM
5.9
ownCloud
Automated workflows
Alfresco ECM
8.7
ownCloud
Artificial intelligence
Alfresco ECM
8.0
ownCloud
Mobile support
Alfresco ECM
6.3
ownCloud
Integration
Alfresco ECM
8.4
ownCloud

File Sharing & Management

Alfresco ECM
ownCloud
8.3
Versioning
Alfresco ECM
ownCloud
8.7
Video files
Alfresco ECM
ownCloud
7.8
Audio files
Alfresco ECM
ownCloud
8.0
Document collaboration
Alfresco ECM
ownCloud
7.3
Access control
Alfresco ECM
ownCloud
9.4
File search
Alfresco ECM
ownCloud
7.5
Device sync
Alfresco ECM
ownCloud
9.2

Cloud Storage Security & Administration

Alfresco ECM
ownCloud
8.3
User and role management
Alfresco ECM
ownCloud
8.6
File organization
Alfresco ECM
ownCloud
8.7
Device management
Alfresco ECM
ownCloud
7.7

Cloud Storage Platform

Alfresco ECM
ownCloud
8.1
Performance
Alfresco ECM
ownCloud
7.7
Reliability
Alfresco ECM
ownCloud
8.3
Storage Reports
Alfresco ECM
ownCloud
8.2

Pros

Alfresco ECM

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

ownCloud

  • Attention and dedication to making the product a world class product with continual product updates.
  • Ease of use from an administration standpoint, and a very Clear UI.
  • The price -- you can't beat free!
  • Mobile applications are great.
  • Integration with public S3 cloud providers like AWS S3 and Wasabi S3.
  • 2FA authentication is supported and works great!
  • Marketplace Add-Ons: I love this! For example, I can install an add-on that natively opens raw images. I am a photographer as well, and being able to quickly view the CR2 Raw Files direct from the camera is fantastic! This was made possible by a marketplace add-in.
  • Embedded Media Players: Photos, Music, and Video files can be viewed and played right in the browser window.
  • Sync application to keep local files on a computer updated with the files on the server.
  • Access control and permissions -- shareable links!
Jonathan Hanson | TrustRadius Reviewer

Cons

Alfresco ECM

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

ownCloud

  • Inability to easily collaboratively edit the same document by several people. Some advances have been made with Collabora (Libreoffice online) but it is still very sub-par compared to Office365 and desktop/online Office editing Sharepoint or OneDrive documents.
  • Apps for Calendar and Contacts are not part of the basic core, and although now quite supported they cannot still be easily deployed in common email clients such as Outlook or Thunderbird, separate CalDAV and CardDAV plugins need to be installed. Embedding an email solution and plugins for major email clients so they can work just by entering username and password would be good.
  • Risk of moving important folders/files to another location just by random drag-and-drop on Windows. Sometimes this breaks public links that cannot be restored anymore. Reverting such mistake by any of the users is impossible automatically.
  • When some user deletes some data in a shared folder it is put into recycle bin of the owner of the folder. The user who deleted cannot himself/herself revert such action as he/she does not see the recycle bin (trash) of the owner. Also, there is no log in the recycle bin who deleted that file or folder.
Martin Malec | TrustRadius Reviewer

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

ownCloud

No score
No answers yet
No answers on this topic

Usability

Alfresco ECM

No score
No answers yet
No answers on this topic

ownCloud

ownCloud 9.0
Based on 4 answers
OwnCloud is easy for me to use, and I believe it would be for others too. The barrier for most people will be the set up. For a technology professional like myself, ownCloud's setup is pretty straightforward, but it's not the sort of thing most casual users will be able to handle. Also, it's on the user to maintain the service. These can be taken care of by paying someone to do it for you.
João Almeida | TrustRadius Reviewer

Performance

Alfresco ECM

No score
No answers yet
No answers on this topic

ownCloud

ownCloud 10.0
Based on 2 answers
Compared with other cloud services, ownCloud has been the most efficient. It doesn't create a noticeable drain on resources and very quickly syncs across all my devices. I'm usually able to save a file on my laptop and by the time I walk over and sit down at my desktop machine, it's already there. I don't need to wait as often as I have with services like OneDrive.
Anonymous | TrustRadius Reviewer

Support Rating

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Great support depends on SI chosen
Anonymous | TrustRadius Reviewer

ownCloud

ownCloud 8.0
Based on 3 answers
Regarding the community edition, there is a reasonably good support on the IRC, forums and in the issue section on Github. Perhaps a much more individual approach would be available if the premium support was chosen and the instance of the server was provided by the Owncloud company that also offers some premium extensions, not available generally. However, we did not need this level of support yet.
Martin Malec | TrustRadius Reviewer

Implementation Rating

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

ownCloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco ECM

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

ownCloud

The paid cloud services are expensive if you need a lot of data. You're giving your personal and business information to a data-hungry organization. Local NAS solutions are too slow. We run ownCloud on an older business PC and the performance is outstanding, even for remote access, due to local syncing.
Anonymous | TrustRadius Reviewer

Return on Investment

Alfresco ECM

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

ownCloud

  • Software is free so if you are going for a hosted solution anyway, it's hard to beat
  • One of the easiest way to make sure your data is secured without compromising on features
  • You need to manage the infrastructure and software
Marc-Olivier Turgeon-Ferland | TrustRadius Reviewer

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ownCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco ECM
9.1
ownCloud
8.7

Likelihood to Renew

Alfresco ECM
9.0
ownCloud

Usability

Alfresco ECM
ownCloud
9.0

Performance

Alfresco ECM
ownCloud
10.0

Support Rating

Alfresco ECM
9.0
ownCloud
8.0

Implementation Rating

Alfresco ECM
9.0
ownCloud

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