What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.6 out of 101
Based on 58 reviews and ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 10 out of 101
Based on 21 reviews and ratings
Likelihood to Recommend
Alfresco ECM
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesPlone
The larger your organization, the more appropriate Plone will be. This is not to say that Plone is a worse choice for small websites, only that the minimum investment for a Plone site is certainly higher than for other platforms. If you already use Plone for your site and are looking for a redesign or an overhaul, I would only advise switching to a different platform such as WordPress or Drupal if your organization is downsizing. For any other situation, Plone is the natural choice for your growth.
Principal - Soliton Consulting
University of WashingtonComputer Software, 1-10 employees
Feature Rating Comparison
Enterprise Content Management
Alfresco ECM
8.0
Plone
—
Content capture & imaging
Alfresco ECM
8.5
Plone
—
File sync, storage & archiving
Alfresco ECM
8.9
Plone
—
Document management
Alfresco ECM
9.0
Plone
—
Records management
Alfresco ECM
8.4
Plone
—
Content search & retrieval
Alfresco ECM
8.4
Plone
—
Enterprise content collaboration
Alfresco ECM
8.8
Plone
—
Content publishing & creation
Alfresco ECM
6.0
Plone
—
Security, risk management & information governance
Alfresco ECM
8.0
Plone
—
Contract lifecycle management
Alfresco ECM
6.1
Plone
—
Automated workflows
Alfresco ECM
8.5
Plone
—
Artificial intelligence
Alfresco ECM
8.0
Plone
—
Mobile support
Alfresco ECM
6.5
Plone
—
Integration
Alfresco ECM
8.5
Plone
—
Security
Alfresco ECM
—
Plone
10.0
Role-based user permissions
Alfresco ECM
—
Plone
10.0
Platform & Infrastructure
Alfresco ECM
—
Plone
10.0
API
Alfresco ECM
—
Plone
10.0
Internationalization / multi-language
Alfresco ECM
—
Plone
10.0
Web Content Creation
Alfresco ECM
—
Plone
9.3
WYSIWYG editor
Alfresco ECM
—
Plone
9.0
Code quality / cleanliness
Alfresco ECM
—
Plone
10.0
Admin section
Alfresco ECM
—
Plone
10.0
Page templates
Alfresco ECM
—
Plone
10.0
Library of website themes
Alfresco ECM
—
Plone
5.0
Mobile optimization / responsive design
Alfresco ECM
—
Plone
10.0
Publishing workflow
Alfresco ECM
—
Plone
10.0
Form generator
Alfresco ECM
—
Plone
10.0
Web Content Management
Alfresco ECM
—
Plone
9.4
Content taxonomy
Alfresco ECM
—
Plone
10.0
SEO support
Alfresco ECM
—
Plone
10.0
Bulk management
Alfresco ECM
—
Plone
10.0
Availability / breadth of extensions
Alfresco ECM
—
Plone
8.0
Community / comment management
Alfresco ECM
—
Plone
9.0
Pros
Alfresco ECM
- Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
- The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
- We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Director of Technology and Chief Information Officer
Quality Matters ProgramE-Learning, 11-50 employees
Plone
- Plone is a folder-based system, organising content in a similar way desktop-users are doing for the last two decades. No need to teach non-tech customers some relational-database like paradigm for content management.
- Plone is secure. It is the most secure CMS you can get your hands on.
- Plone is flexible, and makes fast development easy.
Owner
Studio ZOOInformation Technology and Services, 1-10 employees
Cons
Alfresco ECM
- Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
- Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
- Integration with multiple silos for content.

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesPlone
- Not everything is configurable or editable by Plone, and when you need to adjust or add custom pieces in, you need to deal with Zope. Zope has an ugly, confusing and difficult UI and structure as a backend.
- Using 3rd party products is difficult to do - there are a few different ways to get them installed, all of which take a bit of luck to get right.
- Building custom products for Plone is not fun. You've got to deal with an archaic framework to tie in that is not well documented (there is documentation about many things, but not great documentation and there are a lot of holes in the documentation).
Software Engineer
Ancestry.comComputer Software, 1-10 employees
Likelihood to Renew
Alfresco ECM
Alfresco ECM 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Verified User
Former Employee in Information Technology
Media Production Company, 1001-5000 employeesPlone
Plone 8.3
Based on 10 answers
I no longer use Plone because I got an internship in the web development field and my current place of employment uses their own content management system that they created. After getting to know other CMS's and similar software and comparing them to Plone, I would enjoy using Plone again in the future, but there are more complicated software that I'd like to learn as I progress in my field of study.
Social Media Intern
BrownBoots Interactive, Inc.Higher Education, 11-50 employees
Usability
Plone
Plone 10.0
Based on 1 answer
Compared to the amount of Plone sites, users and customizations we have in our organization, the amount of support requests and training needed is really small
IT Specialist
University of JyväskyläResearch, 1001-5000 employees
Performance
Plone
Plone 9.0
Based on 1 answer
Plone is very intensive in its operations, and if not configured well it can be slow. However it is designed and built with speed in mind and with proper use of coding, templates and caching can perform extremely well under high loads. It is capable of scaling to very high load availability environments with no specific coding requirements.
Technical Manager
KitovuInformation Technology and Services, 1-10 employees
Support
Alfresco ECM
Alfresco ECM 9.0
Based on 1 answer
Great support depends on SI chosen

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesImplementation
Alfresco ECM
Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesAlternatives Considered
Alfresco ECM
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesPlone
Among the open source CMSs Plone is most reliable to develop large and complex application because is codebase is maintained with an object oriented approach where each parts is strictly independent from the others. So you can deeply customize it and it is still secure and efficient. We have not had the same experience with other CMSs that were great in doing their jobs, but could not be easily customized. At least with the same productivity as Plone.
Chief Technology Officer
Redomino S.r.l.Marketing and Advertising, 11-50 employees
Return on Investment
Alfresco ECM
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
Plone
- Before Plone there were couple of dozens of web editors. Now it is in the hundreds. That leads to more information on the websites and more accuracy.
- Through the good SEO properties of Plone, our content is more easily found on Google compared to some of our competitors.
- Plone being an Open Source product there hasn't been any license payments for a decade.
Information Systems Analyst
University of JyväskyläResearch
Pricing Details
Alfresco ECM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Plone
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No