What users are saying about
54 Ratings
107 Ratings
54 Ratings
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Score 7.6 out of 101
107 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

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Likelihood to Recommend

Alfresco ECM

Alfresco Enterprise Content Management is well suited for any sized organization with content management needs.
Julie Henn profile photo

Sitecore

Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
No photo available

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
Sitecore
Content capture & imaging
Alfresco ECM
8.0
Sitecore
File sync, storage & archiving
Alfresco ECM
8.0
Sitecore
Document management
Alfresco ECM
8.4
Sitecore
Records management
Alfresco ECM
7.8
Sitecore
Content search & retrieval
Alfresco ECM
7.2
Sitecore
Enterprise content collaboration
Alfresco ECM
7.3
Sitecore
Content publishing & creation
Alfresco ECM
7.0
Sitecore
Security, risk management & information governance
Alfresco ECM
7.6
Sitecore
Contract lifecycle management
Alfresco ECM
7.6
Sitecore

Security

Alfresco ECM
Sitecore
8.1
Role-based user permissions
Alfresco ECM
Sitecore
8.1

Platform & Infrastructure

Alfresco ECM
Sitecore
7.4
API
Alfresco ECM
Sitecore
7.9
Internationalization / multi-language
Alfresco ECM
Sitecore
6.9

Web Content Creation

Alfresco ECM
Sitecore
7.1
WYSIWYG editor
Alfresco ECM
Sitecore
6.6
Code quality / cleanliness
Alfresco ECM
Sitecore
6.9
Admin section
Alfresco ECM
Sitecore
7.1
Page templates
Alfresco ECM
Sitecore
6.6
Library of website themes
Alfresco ECM
Sitecore
7.8
Mobile optimization / responsive design
Alfresco ECM
Sitecore
7.1
Publishing workflow
Alfresco ECM
Sitecore
7.6
Form generator
Alfresco ECM
Sitecore
6.8

Web Content Management

Alfresco ECM
Sitecore
7.1
Content taxonomy
Alfresco ECM
Sitecore
8.2
SEO support
Alfresco ECM
Sitecore
7.5
Bulk management
Alfresco ECM
Sitecore
8.0
Availability / breadth of extensions
Alfresco ECM
Sitecore
5.4
Community / comment management
Alfresco ECM
Sitecore
6.4

Pros

  • Collaboration - it is an excellent tool for collaboration and makes it very easy for several people to work on projects together.
  • Scripting - If there is something that Alfresco does not do natively, you can use their custom API to do almost anything that you want.
  • Interface - The interface of the application is nice and neat, and is very easy to use and understand.
No photo available
  • Personalisation of advertising banners based upon knowledge of the customer, like location or previous searches enables us to target customers with products and offers that they are more likely to engage with, which has been done to good effect.
  • The use of Sitecore for content management enables the business and design team to perform changes to things, like images, content and page structure, which would otherwise have required a code release, which is costly in terms of man power.
  • The A/B testing in Sitecore is good because it allows us to statistically verify minor changes to the site - like advert changes or component ordering on the page - as to whether or not they positively impact conversion.
No photo available

Cons

  • Some more APIs can be added although the existing APIs very well provide the required features.
  • Their other tools such as collaboration, etc need to be marketed well so that companies adopt Alfresco as a whole package.
  • Alfresco needs to be on the lookout for immediately introducing any new functions provided by other competitive products.
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  • Requires a well trained Sitecore development team (difficulty of 8 on a scale of 1-10), also the entry level content author has a pretty steep learning curve (probably a difficulty of 4 on the same scale).
  • Sometimes it is hard to find the right place to make a site-wide change. Making a change that looks good in one place may be overriding the default behavior for only that one place. Experience will help developers spot these situations without pulling out too much of their hair.
  • Production requires very robust infrastructure to ensure the site performs at its best. In addition Sitecore developers need higher end machines than normal developers do to keep tests running smoothly.
  • Structural changes are completed using zipped xml files called packages. This requires careful ordered installation, last I checked there was no way to merge all changes for a release into one package. This could mean in a very large deployment, a release admin would need to run through 200 or more upload and install commands through a web browser.
No photo available

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
No photo available
Sitecore9.0
Based on 9 answers
They are making huge investments in R&D and every version of the product greatly improves our ability to do digital marketing across channels.
Chris Spears, CMTO profile photo

Usability

No score
No answers yet
No answers on this topic
Sitecore7.3
Based on 4 answers
With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
Aaron Branson profile photo

Support

No score
No answers yet
No answers on this topic
Sitecore9.1
Based on 2 answers
We have never had an issue go unresolved. They handle issues quickly and efficiently.
Chris Spears, CMTO profile photo

Online Training

No score
No answers yet
No answers on this topic
Sitecore10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
No photo available

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
Sitecore9.1
Based on 2 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO profile photo

Alternatives Considered

Alfresco provides by default a very user-friendly user interface, And it's highly configurable. Moreover, the license model is really interesting compared to both solutions
Ben Chevallereau profile photo
I have used an in-house CMS and the Amaxus CMS. Sitecore is a great balance of these two. The in-house CMS was VERY user friendly, for the least technical client. It showed the actual page you were editing and allowed you to basically edit the text on the page, no HTML necessary. However, it locked you in to a lot of the design and there was little flexibility to change things, like navigation items, or move things on the page. Amaxus had a LOT of flexibility and a lot of functions. However, the learning curve was incredibly difficult, and clients had to sit through multiple trainings even to understand the basics. Our developers also really struggled building in Amaxus. Sitecore is a perfect balance. It gives the user a lot of flexibility and functionality, but is also pretty easy to learn and use.
Laura Bruss profile photo

Return on Investment

  • Sometimes, to switch from a paper world to an electronic world can be painful for users. Because of its flexibility, Alfresco is always welcomed by end users. Alfresco becomes really a tool that help the user and not a constraint.
Ben Chevallereau profile photo
  • As a digital agency, it allows us to service clients with larger budgets and more intense needs.
  • From our clients perspectives, they have been very happy with the flexibility and performance Sitecore offers their business. They also are secure in the knowledge that it will be able to cover future, not-yet-foreseen needs.
Alex Lada profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sitecore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details