What users are saying about
58 Ratings
115 Ratings
58 Ratings
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Score 7.6 out of 101
115 Ratings
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Score 6.5 out of 101

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

Sitecore

Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
8.0
Sitecore
Content capture & imaging
Alfresco ECM
8.5
Sitecore
File sync, storage & archiving
Alfresco ECM
8.9
Sitecore
Document management
Alfresco ECM
9.0
Sitecore
Records management
Alfresco ECM
8.4
Sitecore
Content search & retrieval
Alfresco ECM
8.4
Sitecore
Enterprise content collaboration
Alfresco ECM
8.8
Sitecore
Content publishing & creation
Alfresco ECM
6.0
Sitecore
Security, risk management & information governance
Alfresco ECM
8.0
Sitecore
Contract lifecycle management
Alfresco ECM
6.1
Sitecore
Automated workflows
Alfresco ECM
8.5
Sitecore
Artificial intelligence
Alfresco ECM
8.0
Sitecore
Mobile support
Alfresco ECM
6.5
Sitecore
Integration
Alfresco ECM
8.5
Sitecore

Security

Alfresco ECM
Sitecore
8.6
Role-based user permissions
Alfresco ECM
Sitecore
8.6

Platform & Infrastructure

Alfresco ECM
Sitecore
8.2
API
Alfresco ECM
Sitecore
8.0
Internationalization / multi-language
Alfresco ECM
Sitecore
8.4

Web Content Creation

Alfresco ECM
Sitecore
7.7
WYSIWYG editor
Alfresco ECM
Sitecore
6.8
Code quality / cleanliness
Alfresco ECM
Sitecore
7.4
Admin section
Alfresco ECM
Sitecore
8.3
Page templates
Alfresco ECM
Sitecore
7.0
Library of website themes
Alfresco ECM
Sitecore
8.0
Mobile optimization / responsive design
Alfresco ECM
Sitecore
7.7
Publishing workflow
Alfresco ECM
Sitecore
8.5
Form generator
Alfresco ECM
Sitecore
8.0

Web Content Management

Alfresco ECM
Sitecore
7.6
Content taxonomy
Alfresco ECM
Sitecore
9.0
SEO support
Alfresco ECM
Sitecore
7.8
Bulk management
Alfresco ECM
Sitecore
8.0
Availability / breadth of extensions
Alfresco ECM
Sitecore
5.9
Community / comment management
Alfresco ECM
Sitecore
7.0

Pros

Alfresco ECM

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn profile photo

Sitecore

  • Personalisation of advertising banners based upon knowledge of the customer, like location or previous searches enables us to target customers with products and offers that they are more likely to engage with, which has been done to good effect.
  • The use of Sitecore for content management enables the business and design team to perform changes to things, like images, content and page structure, which would otherwise have required a code release, which is costly in terms of man power.
  • The A/B testing in Sitecore is good because it allows us to statistically verify minor changes to the site - like advert changes or component ordering on the page - as to whether or not they positively impact conversion.
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Cons

Alfresco ECM

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
No photo available

Sitecore

  • Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
  • You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
  • Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
Laxmi Srinivas Samayamantri profile photo

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
No photo available

Sitecore

Sitecore 9.0
Based on 9 answers
Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
No photo available

Usability

Alfresco ECM

No score
No answers yet
No answers on this topic

Sitecore

Sitecore 7.3
Based on 4 answers
With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
Aaron Branson profile photo

Support

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Great support depends on SI chosen
No photo available

Sitecore

Sitecore 9.1
Based on 2 answers
Sitecore Support is very knowledgeable and helpful. We have raised a number of issues with them and they rarely fail to come up with an acceptable solution.
No photo available

Online Training

Alfresco ECM

No score
No answers yet
No answers on this topic

Sitecore

Sitecore 10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
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Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available

Sitecore

Sitecore 9.1
Based on 2 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO profile photo

Alternatives Considered

Alfresco ECM

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
No photo available

Sitecore

The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.
No photo available

Return on Investment

Alfresco ECM

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve profile photo

Sitecore

  • ROI depends so much on implementation. Its would be difficult to comment in a positive or negative regarding CMS product to direct ROI. A non-technical user would be surprised at what a basic installation of Sitecore looks like. "Hello World" comes to mind. With that in mind we can look at two things, Sitecore Support and Sitecore Partners.
  • Certified Internal Developers and Sitecore Support: This depends on the qualifications of your existing departments regarding implementing a enterprise CMS. No experience to some experience, this is a no brainer, rigorously vet top and middle partners and hire one to lead this effort. If your experienced still hire a partner and vet them but hire a middle to small partner and have them help, not lead.
  • "Sitecore Window": You could equate Sitecore in some implementation as throwing expensive parts at a car problem. If your business requirements and data consumption needs are not within this cost window then in the end on paper it will be difficult to see ROI or that there just wasn't a return. Then it will be time to look at other lower cost alternatives The initial cost is just the start. Over engineering and expensive horizontal integration partners can cost someone a promotion or job.
  • If your content workflows are complex, sites rendering data requirements are large and performance and scalability are paramount. Sitecore should be in your top 3.
No photo available

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sitecore

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco ECM
8.9
Sitecore
7.2

Likelihood to Renew

Alfresco ECM
9.0
Sitecore
9.0

Usability

Alfresco ECM
Sitecore
7.3

Support

Alfresco ECM
9.0
Sitecore
9.1

Online Training

Alfresco ECM
Sitecore
10.0

Implementation

Alfresco ECM
9.0
Sitecore
9.1

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