What users are saying about
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.6 out of 101
Based on 54 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.7 out of 101
Based on 3 reviews and ratings
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Likelihood to Recommend
Alfresco ECM
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesXerox DocuShare
Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Feature Rating Comparison
Enterprise Content Management
Alfresco ECM
7.6
Xerox DocuShare
9.0
Content capture & imaging
Alfresco ECM
8.0
Xerox DocuShare
9.0
File sync, storage & archiving
Alfresco ECM
8.0
Xerox DocuShare
9.0
Document management
Alfresco ECM
8.4
Xerox DocuShare
9.0
Records management
Alfresco ECM
7.8
Xerox DocuShare
8.0
Content search & retrieval
Alfresco ECM
7.2
Xerox DocuShare
10.0
Enterprise content collaboration
Alfresco ECM
7.3
Xerox DocuShare
9.0
Content publishing & creation
Alfresco ECM
7.0
Xerox DocuShare
—
Security, risk management & information governance
Alfresco ECM
7.6
Xerox DocuShare
—
Contract lifecycle management
Alfresco ECM
7.6
Xerox DocuShare
—
Pros
- Basic workflows are easy enough for casual users to set up and utilize.
- Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
- Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
- Folder rules are easy to set up and make assignment of metadata easier to automate.

Verified User
Executive in Legal
Financial Services Company, 51-200 employees- Search and retrieval are excellent.
- The web interface is easy and intuitive.
- There is a client interface for selected users who require one.
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Cons
- When users are members of 1000 sites or more, certain features such as sites dashlet do not work properly.
- There isn't any integration between Alfresco and Microsoft Outlook for Mac. IMAP integration has flaws that can cause loss of email.
- Mobile app doesn't have a site search feature. this is problematic when you have thousands of sites and you need to access one where you have not saved it as a favorite.

Verified User
Executive in Legal
Financial Services Company, 51-200 employees- The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Likelihood to Renew
Alfresco ECM9.0
Based on 9 answers
The business really enjoys this product and we will continue to use it.

Verified User
Analyst in Information Technology
Mining & Metals Company, 5001-10,000 employeesNo score
No answers yet
No answers on this topic
Implementation
Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesNo score
No answers yet
No answers on this topic
Alternatives Considered
- Alfresco is cheap.
- Easier to use - user-friendly.
- It's robust and has the ability to integrate with other software.
- It's an open source i.e. a developer or programmer can tweak to map to your company's taste.
- Content sharing easier than other platforms, it'ss also a unified collaborative document management that has most of what the company needs for proper record keeping and cycle
IT Support Executive
MultiChoiceInformation Technology and Services, 501-1000 employees
We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Return on Investment
- One company has replaced the Documentum with Alfresco and it has created a positive impact on ROI, as the cost of Alfresco is less compared to Documentum.
- Another company has used this platform to store Statement of work documents with integration of SFDC., The business is happy to see the integration is seamless.

Verified User
Professional in Information Technology
Information Technology and Services Company, 51-200 employees- Positive impact by reducing fees for secure storage of paper records.
- Reduction in the use of filing space and materials.
- Fast, efficient access to accounting data, e.g., invoices and receipts.
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Pricing Details
Alfresco ECM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—Xerox DocuShare
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No