Alfresco ECM vs Xerox DocuShare

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

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Executive in Legal

Financial Services Company, 51-200 employees

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Xerox DocuShare

Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US

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Mark Pettigrew

Business Simplification Project Manager

HuhtamakiPackaging and Containers, 10,001+ employees

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Feature Rating Comparison

Alfresco ECM

7.6

Xerox DocuShare

9.0

Content capture & imaging

8.0

9.0

File sync, storage & archiving

8.0

9.0

Document management

8.4

9.0

Records management

7.8

8.0

Content search & retrieval

7.2

10.0

Enterprise content collaboration

7.3

9.0

Content publishing & creation

7.0

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Security, risk management & information governance

7.6

—

Contract lifecycle management

7.6

—

Pros

Basic workflows are easy enough for casual users to set up and utilize.
Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
Folder rules are easy to set up and make assignment of metadata easier to automate.

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Verified User

Executive in Legal

Financial Services Company, 51-200 employees

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Search and retrieval are excellent.
The web interface is easy and intuitive.
There is a client interface for selected users who require one.

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Mark Pettigrew

Business Simplification Project Manager

HuhtamakiPackaging and Containers, 10,001+ employees

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Cons

When users are members of 1000 sites or more, certain features such as sites dashlet do not work properly.
There isn't any integration between Alfresco and Microsoft Outlook for Mac. IMAP integration has flaws that can cause loss of email.
Mobile app doesn't have a site search feature. this is problematic when you have thousands of sites and you need to access one where you have not saved it as a favorite.

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Verified User

Executive in Legal

Financial Services Company, 51-200 employees

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The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.

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Mark Pettigrew

Business Simplification Project Manager

HuhtamakiPackaging and Containers, 10,001+ employees

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Likelihood to Renew

Alfresco ECM9.0

Based on 9 answers

The business really enjoys this product and we will continue to use it.

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Verified User

Analyst in Information Technology

Mining & Metals Company, 5001-10,000 employees

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No score

No answers yet

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Implementation

Alfresco ECM9.0

Based on 1 answer

Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

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Verified User

Executive in Legal

Financial Services Company, 51-200 employees

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No score

No answers yet

No answers on this topic

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Alternatives Considered

Alfresco is cheap.
Easier to use - user-friendly.
It's robust and has the ability to integrate with other software.
It's an open source i.e. a developer or programmer can tweak to map to your company's taste.
Content sharing easier than other platforms, it'ss also a unified collaborative document management that has most of what the company needs for proper record keeping and cycle

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Oluwatoyin Adesemowo

IT Support Executive

MultiChoiceInformation Technology and Services, 501-1000 employees

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We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price

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Mark Pettigrew

Business Simplification Project Manager

HuhtamakiPackaging and Containers, 10,001+ employees

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Return on Investment

One company has replaced the Documentum with Alfresco and it has created a positive impact on ROI, as the cost of Alfresco is less compared to Documentum.
Another company has used this platform to store Statement of work documents with integration of SFDC., The business is happy to see the integration is seamless.

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Verified User

Professional in Information Technology

Information Technology and Services Company, 51-200 employees

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