What users are saying about
18 Ratings
34 Ratings
18 Ratings
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Score 8.8 out of 100
34 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Algolia

If you have a dedicated developer who has the technical know-how to delve deep into Algolia's documentation to figure out what makes it tick, this is the product for you. Algolia's framework is extremely powerful, making search instantaneous and providing users with results at break-neck speeds. If all you need is great search, but you do not require a complex relevancy algorithm running it, Algolia will work well for you. The more complex your use case, the more expensive the product becomes.
Anonymous | TrustRadius Reviewer

Exponea

Some scenarios where Exponea is well suited are understanding customer actions & decisions on front-end events. Aggregating data and creating segments for scenarios or campaigns. Automating and transforming data. Keeping everything critical in a single source of truth. Exponea's campaign and scenario builder is unmatched. Building out emails and laying out segmented scenario flows is powerful way we engage our audience.
Anonymous | TrustRadius Reviewer

Pros

Algolia

  • Algolia is brain-dead simple to set up. I've implemented search with Algolia in a dozen different ways now, and it never took me longer than a few minutes to get the functionality I want. With Algolia, the only challenge is designing your search UI -- if you don't want to use their baked in UI solutions.
  • Results come back incredibly fast. I'm not sure how Algolia does it, but every keystroke I make in a search field returns new results instantly. It's hard to believe that I'm searching large datasets on a remote server when it works so fast.
  • Very little customization is needed for 99% of use-cases. Algolia's out of the box setup works great, and it takes no prior knowledge to set up.
Eli Allen | TrustRadius Reviewer

Exponea

  • The most valuable benefit is the amount of independence that Exponea has created for marketing teams, not having to rely on IT to deploy.
  • We can create and activate all marketing activities, such as banners or emails, test and evaluate their success.
  • Ability to monitor performance of real-time data and swiftly react with banner variants, change CTA texts or other retention and reactivation methods.
  • It’s simple to use and requires only a graphic designer and marketer to have a wide impact.
  • With extensive analytics, we have the ability to A/B test results, reach, and other performance metrics of each individual activity in real-time.
Lukáš Világi | TrustRadius Reviewer

Cons

Algolia

  • Algolia can be a bit complex -- for smaller companies or companies without many tech resources, it may be difficult to implement and use without the help of a third party
  • Manually manipulating search results (for specific queries having listings show up first) is a bit difficult to do without custom developing that functionality
Michael Riess | TrustRadius Reviewer

Exponea

  • Exponea is not good for surveys. You don't get automatic dashboards as in the case of Typeform or Survey Monkey.
  • Working with aggregates and running aggregates can be complex and confusing.
  • Web layers are complex. Designing is an easy part but deployment on the website requires knowledge of JS.
Megha Sahu | TrustRadius Reviewer

Likelihood to Renew

Algolia

No score
No answers yet
No answers on this topic

Exponea

Exponea 9.1
Based on 1 answer
Exponea is the hub of the 21st-century marketing department, allowing you to scale your campaigns, reach prospects more effectively, qualify and nurture leads, and demonstrate ROI and deepen relationships with customers at every touchpoint.
Megha Sahu | TrustRadius Reviewer

Usability

Algolia

No score
No answers yet
No answers on this topic

Exponea

Exponea 8.3
Based on 6 answers
It's very easy to use. The split on projects and actions in menu is intuitive and no one should have a problem to find what he wants. The reports graphics could be more appealing but they are easy to read. I also like the yellow colours as when you have so many tabs and windows open it stands out of the crowd.
Anonymous | TrustRadius Reviewer

Support Rating

Algolia

Algolia 9.0
Based on 2 answers
We did have one occurrence where we maxed out our plan and the service didn't respond well. This is probably a very common scenario and it took half a day to get things back to normal with slow response time. Price is also a consideration. If you are restrained in that sense you might want to dedicate the time to having your own setup from the get-go.
Sagiv Frankel | TrustRadius Reviewer

Exponea

Exponea 8.8
Based on 6 answers
i love their support as they are very friendly and very helpful in either product discovery or bug fixing or finding the workaround or anything else. Of course it is way better to get dedicated tech consulting especially at the early stages when you integrate the platform as it may be tricky in terms of integrating SDK Exponea for web tracking and iOS. However, even first-line support can cover up like 80% of the issues. Their documentation is precise and easy to read, albeit sometimes it could be way better off if it contained more examples.
Artur Sagandykov | TrustRadius Reviewer

Alternatives Considered

Algolia

Algolia at first seemed and proved to be the fastest compared to the other search engines. It is very easy to implement. Also, it had a 24x7 support which proved to be very useful. It is also useful for all types of clients weather it be organizations or individuals. It can also handle typos. It also focuses on features like API and SSL Security. Also, it is designed to search records, not pages. These were some of the reasons we went ahead with Algolia.
Anonymous | TrustRadius Reviewer

Exponea

Exponea provides one solution for web and app analytics and allows to execute immediate campaings based on insights you reveal. No other tools has this out of the box integration of analytics and campaings.
Juraj Frank | TrustRadius Reviewer

Return on Investment

Algolia

  • It's too early to measure any increase in our transactions
  • We have good customer feedback on the Algolia search function
  • We are looking at other apps in development where we can also leverage the power of Algolia
Anonymous | TrustRadius Reviewer

Exponea

  • With the right smart tool we have been able to grow our business.
  • Exponea helps us boost conversion and increase sales.
  • The tool is customer-centric, as are we, therefore happy customers mean more customers and more revenue.
  • We are bringing relevant content to our customer groups.
  • Our company has found great financial benefits by adding information about recently viewed products.
Kamil Aujesky | TrustRadius Reviewer

Screenshots

Pricing Details

Algolia

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per installation

Algolia Editions & Modules

Edition
Free$01
Standard$12
Premium1.502
OEM PricingContact sales team
  1. per month
  2. per unit/per month
Additional Pricing Details

Exponea

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Exponea Editions & Modules

Edition
CDPCDP+AI1
CampaignsCDP+AI+MA2
CDXPCDP+AI+MA+CRO3
  1. Single Customer View, Real-Time Analytics, Advanced Segmentation, Predictive Insights, Retargeting Audiences, Integrations
  2. Single Customer View, Real-Time Analytics, Omni-Channel Execution, Behavioral Triggering, Advanced Personalization, Predictive Campaigns
  3. Single Customer View, Real-Time Analytics, Omni-Channel Execution, Web Optimization, Multivariate Testing, Artificial Intelligence
Additional Pricing Details
Exponea pricing is quote-based.

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