What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 1 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 10 reviews and ratings
Likelihood to Recommend
Alibaba Mail
Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesCisco Secure Email (formerly Cisco Email Security)
Cisco Secure email perfectly fits a basic email environment; we use Microsoft Exchange Server and Cisco ESA as our smarthost and the default MX record for email receiving. With this setup everything seems to be just fine. However, we encountered some technical issues when we used an external SMTP gateway "smtp2go.com" forcing email sending limits per user is not an easy task to do when you use an external gateway. If one user gets infected he/she can simply cause a temp ban from the 3rd party gateway for sending a huge number of bounced emails.

Verified User
Manager in Information Technology
Education Management Company, 1001-5000 employeesFeature Rating Comparison
Secure Email Gateway
Alibaba Mail
8.7
Cisco Secure Email (formerly Cisco Email Security)
8.7
Anti-malware
Alibaba Mail
9.0
Cisco Secure Email (formerly Cisco Email Security)
8.3
Cusomizability
Alibaba Mail
9.0
Cisco Secure Email (formerly Cisco Email Security)
8.4
Data Loss Protection
Alibaba Mail
9.0
Cisco Secure Email (formerly Cisco Email Security)
9.1
Threat Detection
Alibaba Mail
9.0
Cisco Secure Email (formerly Cisco Email Security)
8.8
Sandboxing
Alibaba Mail
9.0
Cisco Secure Email (formerly Cisco Email Security)
8.1
End-to-End Encryption
Alibaba Mail
8.0
Cisco Secure Email (formerly Cisco Email Security)
9.1
Management Tools
Alibaba Mail
8.0
Cisco Secure Email (formerly Cisco Email Security)
8.9
Pros
Alibaba Mail
- Email management
- Secure system
- Built-in features
- Easy integration

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesCisco Secure Email (formerly Cisco Email Security)
- Simple deployment
- Mature email security solution
- Integrating on prem and cloud security solution
- Very update in current security threats
- Strong support
Senior Technical Specialist
Synnex Metrodata IndonesiaInformation Technology & Services, 201-500 employees
Cons
Alibaba Mail
- UI could be better
- Integration
- Mobile support
- In-app support

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesCisco Secure Email (formerly Cisco Email Security)
- Backup and restore functionality.
- Training and certification.
- Ability to see attachment names in reporting when exported to a file.

Verified User
Engineer in Information Technology
Law Practice Company, 1001-5000 employeesUsability
Alibaba Mail
No score
No answers yet
No answers on this topic
Cisco Secure Email (formerly Cisco Email Security)
Cisco Secure Email (formerly Cisco Email Security) 9.1
Based on 3 answers
I would overall give this product a 10 out of 10. I don't see many flaws at all and it does what it's meant to do and helps put my clients' minds at ease when sending personal information via email. This software allows you to send secure emails to those intended to receive them. This helps not only myself but also clients feel safe when emailing secure documents that contain personal and financial information.
Mortgage Processor
Advisors Mortgage Group, LLCFinancial Services, 501-1000 employees
Support Rating
Alibaba Mail
No score
No answers yet
No answers on this topic
Cisco Secure Email (formerly Cisco Email Security)
Cisco Secure Email (formerly Cisco Email Security) 8.6
Based on 4 answers
I prefer to see more samples and easy guides online.

Verified User
Manager in Information Technology
Education Management Company, 1001-5000 employeesAlternatives Considered
Alibaba Mail
Not applicable, as we went for Alibaba Mail on recommendations.

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesCisco Secure Email (formerly Cisco Email Security)
Cisco [Email Security] is the most mature for email security solution. They also gave us special discount
Senior Technical Specialist
Synnex Metrodata IndonesiaInformation Technology & Services, 201-500 employees
Return on Investment
Alibaba Mail
- Secure system
- Reduced cost as other ESPs were costlier
- Enhanced productivity
- Saves time

Verified User
Team Lead in Finance and Accounting
Banking Company, 201-500 employeesCisco Secure Email (formerly Cisco Email Security)
- Small percent of malicious content is being allowed into the environment.
- Fewer interruptions to the workplace.
- Processing time is transparent to the email pipeline.

Verified User
Engineer in Information Technology
Law Practice Company, 1001-5000 employeesPricing Details
Alibaba Mail
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Cisco Secure Email (formerly Cisco Email Security)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No