What users are saying about
1 Rating
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Score 9 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

EdgeWave ePrism Email Security

EdgeWave mitigates some of the risk of email by pre-filtering for emails with viruses or other security threatening attachments. It does a good job of removing unwanted or potentially risky emails and allowing for safe viewing and review of these emails without compromising your company and mail delivery systems. It does not provide a timely notification delivery system for seeing emails with problems without accessing their client consolr site.
Tyler Twitchell | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
EdgeWave ePrism Email Security
7.3
Anti-malware
Alibaba Mail
9.0
EdgeWave ePrism Email Security
8.0
Cusomizability
Alibaba Mail
9.0
EdgeWave ePrism Email Security
5.0
Data Loss Protection
Alibaba Mail
9.0
EdgeWave ePrism Email Security
9.0
Threat Detection
Alibaba Mail
9.0
EdgeWave ePrism Email Security
7.0
Sandboxing
Alibaba Mail
9.0
EdgeWave ePrism Email Security
10.0
End-to-End Encryption
Alibaba Mail
8.0
EdgeWave ePrism Email Security
Management Tools
Alibaba Mail
8.0
EdgeWave ePrism Email Security
5.0

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

EdgeWave ePrism Email Security

  • Email notification of potential issues with incoming email including a nice overview of what was blocked and why.
  • Options are provided to view, release, block or white-list specific domains.
  • Reports can be generated for administrators to view the overall stance of Edgewave services.
Tyler Twitchell | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

EdgeWave ePrism Email Security

  • More information could be available in the email notification that reports when email was blocked.
  • While trying to work with an application that sends email it can be difficult to determine why the email was not received if blocked by EdgeWave unless a check of their dashboard is made since notifications cannot be scheduled more than once daily.
  • The option to have reports sent more frequently is a much needed feature.
Tyler Twitchell | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

EdgeWave ePrism Email Security

EdgeWave ePrism Email Security is very similar to other programs such as Barracuda, SonicWall, or Proofpoint. I have used some of these other products in the past and I can't say that any of them do anything better or significantly different from EdgeWave so I believe all would provide similar protection. EdgeWave was the product chosen before I started working at my current employer and I don't have any compelling reason to change.
Tyler Twitchell | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

EdgeWave ePrism Email Security

  • Great way to help secure emails and keep customers from clicking on potentially threatening content.
  • Increased security footprint by detecting malware and viruses that could pose security issues for an organization.
  • Decrease lot of time spent tracking email problems and attachments.
Tyler Twitchell | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EdgeWave ePrism Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
EdgeWave ePrism Email Security
7.0

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