What users are saying about
1 Rating
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Score 9 out of 100
7 Ratings
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Score 10 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

SpamTitan Email Security

SpamTitan is well suited for anyone looking to reduce the amount of spam they receive and reduce the risk of virus emails making it to unsuspecting inboxes. There really aren't any situations where SpamTitan is not a good option. The spam it filters is truly spam, not mass emails or promotions, only the shady medical scams or princes who won money.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
SpamTitan Email Security
Anti-malware
Alibaba Mail
9.0
SpamTitan Email Security
Cusomizability
Alibaba Mail
9.0
SpamTitan Email Security
Data Loss Protection
Alibaba Mail
9.0
SpamTitan Email Security
Threat Detection
Alibaba Mail
9.0
SpamTitan Email Security
Sandboxing
Alibaba Mail
9.0
SpamTitan Email Security
End-to-End Encryption
Alibaba Mail
8.0
SpamTitan Email Security
Management Tools
Alibaba Mail
8.0
SpamTitan Email Security

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

SpamTitan Email Security

  • Fast mail delivery
  • Easy to view and release messages that are not actually spam
  • Online portal is easy to navigate
  • Settings are easily customized
Anonymous | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

SpamTitan Email Security

  • Quarantine email is only sent once a day
  • Payments and billing are confusing and not clear
  • Sometimes whitelisted emails still get caught in spam
Anonymous | TrustRadius Reviewer

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

SpamTitan Email Security

SpamTitan Email Security 10.0
Based on 1 answer
SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

SpamTitan Email Security

We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.
Anonymous | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

SpamTitan Email Security

  • It clears up clutter from our inboxes allowing email to be more efficient
  • Price is based on a range of users so it doesn't change if you have to add or remove users
Anonymous | TrustRadius Reviewer

Screenshots

Alibaba Mail

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alibaba Mail Editions & Modules

Additional Pricing Details

SpamTitan Email Security

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$17.00*

* 10 users per Month (Starting Price)

SpamTitan Email Security Editions & Modules

Edition
SpamTitan Cloud$17.001
SpamTitan Private Cloud$17.001
SpamTitan Gateway$17.001
SpamTitan Gateway Cluster$17.001
SpamTitan Cluster Node$17.001
  1. 10 users per Month (Starting Price)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
SpamTitan Email Security
10.0

Support Rating

Alibaba Mail
SpamTitan Email Security
10.0

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