What users are saying about
1 Rating
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Score 9 out of 100
14 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

Symantec Email Security.cloud

If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
Symantec Email Security.cloud
8.4
Anti-malware
Alibaba Mail
9.0
Symantec Email Security.cloud
8.8
Cusomizability
Alibaba Mail
9.0
Symantec Email Security.cloud
8.9
Data Loss Protection
Alibaba Mail
9.0
Symantec Email Security.cloud
8.6
Threat Detection
Alibaba Mail
9.0
Symantec Email Security.cloud
9.0
Sandboxing
Alibaba Mail
9.0
Symantec Email Security.cloud
8.5
End-to-End Encryption
Alibaba Mail
8.0
Symantec Email Security.cloud
5.8
Management Tools
Alibaba Mail
8.0
Symantec Email Security.cloud
9.3

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

Symantec Email Security.cloud

  • Anti-SPAM protection.
  • Anti-Virus protection.
  • Email track and trace functionality.
Anonymous | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

Symantec Email Security.cloud

  • Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
  • Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
  • Advanced filtering and scanning is not quite as good as several competitors
Derek Schroeder | TrustRadius Reviewer

Usability

Alibaba Mail

No score
No answers yet
No answers on this topic

Symantec Email Security.cloud

Symantec Email Security.cloud 9.0
Based on 2 answers
One of the best products on the market, which offers good value for money; I would like to recommend Symantec Email Security.cloud to everyone looking for a solution with good value for money.
walter Muhammad | TrustRadius Reviewer

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

Symantec Email Security.cloud

Symantec Email Security.cloud 8.4
Based on 3 answers
In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

Symantec Email Security.cloud

Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

Symantec Email Security.cloud

  • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
bryan hornick | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Email Security.cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
Symantec Email Security.cloud
9.4

Usability

Alibaba Mail
Symantec Email Security.cloud
9.0

Support Rating

Alibaba Mail
Symantec Email Security.cloud
8.4

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