What users are saying about
1 Rating
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Score 9 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
Steve P | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
Symantec Messaging Gateway
Anti-malware
Alibaba Mail
9.0
Symantec Messaging Gateway
Cusomizability
Alibaba Mail
9.0
Symantec Messaging Gateway
Data Loss Protection
Alibaba Mail
9.0
Symantec Messaging Gateway
Threat Detection
Alibaba Mail
9.0
Symantec Messaging Gateway
Sandboxing
Alibaba Mail
9.0
Symantec Messaging Gateway
End-to-End Encryption
Alibaba Mail
8.0
Symantec Messaging Gateway
Management Tools
Alibaba Mail
8.0
Symantec Messaging Gateway

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

  • Prevents SPAM attacks.
  • Filters email based on content.
  • Blocks phishing links.
  • Blocks ransomware links/attacks.
Steve P | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

  • The web interface can be difficult at times.
Steve P | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
Steve P | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

Symantec Messaging Gateway

  • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
  • There are no negative impacts on ROI that I can think of.
Steve P | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Messaging Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
Symantec Messaging Gateway
8.0

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