21 Ratings
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Score 7.9 out of 100
16 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
Ivan Montilla Miralles | TrustRadius Reviewer

Arcsight Enterprise Security Manager (ESM)

Arcsight was one of the best SIEM tools at the time it entered the market and has advanced features that make it a favorite for a number of organizations, but they lack to upgrade it with the time. Some of there features are still at their best but required timely update to manage with the other competitor present in the market.If I have to choose the key points, they would be :
  1. User management.
  2. Smart Logger.
And if I were to point out where it is currently lagging :
  1. UI needs improvement.
  2. Slow search functionality.
Jatin Rai | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault OSSIM
7.6
Arcsight Enterprise Security Manager (ESM)
8.1
Centralized event and log data collection
AlienVault OSSIM
8.3
Arcsight Enterprise Security Manager (ESM)
7.9
Correlation
AlienVault OSSIM
7.3
Arcsight Enterprise Security Manager (ESM)
7.9
Event and log normalization
AlienVault OSSIM
7.0
Arcsight Enterprise Security Manager (ESM)
7.9
Deployment flexibility
AlienVault OSSIM
7.7
Arcsight Enterprise Security Manager (ESM)
8.5
Integration with Identity and Access Management Tools
AlienVault OSSIM
8.9
Arcsight Enterprise Security Manager (ESM)
8.9
Custom dashboards and views
AlienVault OSSIM
6.1
Arcsight Enterprise Security Manager (ESM)
7.2
Host and network-based intrusion detection
AlienVault OSSIM
8.1
Arcsight Enterprise Security Manager (ESM)
8.0

Pros

AlienVault OSSIM

  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
Jose Quintero | TrustRadius Reviewer

Arcsight Enterprise Security Manager (ESM)

  • Good integration with IT infrastructure like ticketing systems, web applications and threat feeds etc.
  • Real time correlation works very well.
  • Dashboards and visualization is done well.
Anonymous | TrustRadius Reviewer

Cons

AlienVault OSSIM

  • The reports are clunky and a bit tedious to parse through.
  • Sometimes there's so much noise it's hard to tell what a true positive is. There are lots of false ones that trigger alerts but are normal behavior in many environments.
John Keenan | TrustRadius Reviewer

Arcsight Enterprise Security Manager (ESM)

  • ArcSight is a really complex tool, but it's not that easy to implement and maintain.
  • Troubleshooting issues on ArcSight can be hard if you have a large environment.
Anonymous | TrustRadius Reviewer

Usability

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero | TrustRadius Reviewer

Arcsight Enterprise Security Manager (ESM)

No score
No answers yet
No answers on this topic

Support Rating

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 4 answers
AlienVault OSSIM support has been very good. I have not had an issue that they were not able to quickly identify and provide a fix for. They are very quick to respond to open cases and are very knowledgeable in the product, which makes troubleshooting issues fast and solutions are provided quickly.
Laurie Keith | TrustRadius Reviewer

Arcsight Enterprise Security Manager (ESM)

Arcsight Enterprise Security Manager (ESM) 7.6
Based on 3 answers
If you go for platinum support, it's good as you have priority for support. They will take remote control of your machines and troubleshoot. Also, they arrange requirement SEM depending on the issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AlienVault OSSIM

Best bang for the buck. Darktrace did not perform even close to AlienVault. I ran them concurrently. AlienVault consistently found issues that Darktrace didn't pick up, and the Darktrace incidents were false positives. At one point, Darktrace stated I had 2,000 servers and I have 112.FortiSIEM is an awesome package but it's more then I need (or can afford). I would need to add staff, for at least the first year or so, just to get it setup and configured correctly.
Matthew Frederickson | TrustRadius Reviewer

Arcsight Enterprise Security Manager (ESM)

We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.
Jatin Rai | TrustRadius Reviewer

Return on Investment

AlienVault OSSIM

  • The only investment here is setting it up and I think seeing it's performance it's a fantastic tool and has a great positive ROI!
Anonymous | TrustRadius Reviewer

Arcsight Enterprise Security Manager (ESM)

  • A few years ago this would have been the best buy on the market but with applications like Splunk I'd say its not giving you as much ROI.
  • Still does the job and gives us a positive ROI as we bought this over 6 years ago.
Anonymous | TrustRadius Reviewer

Pricing Details

AlienVault OSSIM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Arcsight Enterprise Security Manager (ESM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AlienVault OSSIM
8.1
Arcsight Enterprise Security Manager (ESM)
7.5

Usability

AlienVault OSSIM
8.0
Arcsight Enterprise Security Manager (ESM)

Support Rating

AlienVault OSSIM
8.0
Arcsight Enterprise Security Manager (ESM)
7.6

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